We were a party of thirteen and stayed for one night in this hotel . I was sharing with my mother , on checking in we received our key for our room and when we opened the door there was another couple in the room with the same key ! I went back to reception and informed them and it must be a regular occurrence as they really didn't seem concerned by the whole thing I had to tell them to ring the other couple we walked in on to apologise .My mother left her jacket in the baggage room for safe keeping , when she went to get it , it was gone again the reception staff were un concerned and even tried to say someone in our party took the jacket !!! They then tried to put the blame on a new employee again no apology , too bad was the attitude ! Unfortunately because of this I am unable to remember any positives from my stay at the Falls hotel.
- Official Description (provided by the hotel):
- Formerly the Manor House of the local gentry, the history of the Falls Hotel is intertwined with that of the area, with many local legends being associated with it. Relax and unwind in the renowned Dylan Thomas Bar. The Grounds of the Hotel extend to 50 acres of gardens, woodland and glen. Its river walks and woodland pathways offer a haven of peace and tranquility, yet it is only 30 minutes away from the booming county town of Ennis and 50 minutes away from Shannon International Airport. ... more less
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- Also Known As:
- Falls Hotel Ennistymon