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“Expected more”

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Powerscourt Hotel, Autograph Collection
Ranked #1 of 2 Hotels in Enniskerry
Certificate of Excellence
Cork
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Expected more”
Reviewed 25 November 2012

Stayed here for a night stay. Check in was quick and easy. Was shown to my room which was lovely. Had dinner in Gordon Ramsey restaurant, food was lovely but service was just ok. Missing cutlery as had none to eat main course , asked server for some and she walked off and served another 2 tables. Breakfast the next morning was nice, good selection but if you did not want something from buffet you had to pay. Expected this to be included in the price of the room. Got 2 wake up calls that I had not ordered, was annoyed and when I told them I did not ask for them I got ah ok.... Not good enough. Pool area is nice and large, nice area except they need to look under the loungers and clean as you can see under them wen you are in the pool. Check out was quick due to the fact they had put my bill on another companies account, explained this was not to happen so took quite a time to fix. Again told about the wake up calls and also the constant flushing of the toilet at night, response from receptionist " that would be quite annoying all right" this is not what one would except from a ritz Carlton hotel. Overall an ok stay, would have expected more from a 5 star hotel.

  • Stayed October 2012, travelled on business
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Helpful?
Thank 14sunflowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
London, United Kingdom
1 review
Reviewed 24 November 2012

My wife and I took her father for his 60th birthday. We had a fantastic time, the hotel has 5*+ facilities, the suites are some of the best we have stayed in and the staff all seem to go the extra mile. I have travelled all over the world and this is one of my favourite places to go for a great de-stress weekend. Less than an hour from London on a flight, less than an hour from Dublin in the car and you feel a million miles away.

  • Stayed November 2012, travelled with family
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Helpful?
Thank A w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
State College, Pennsylvania
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 November 2012

This is a very luxurious property with great service. I would recommend it highly. We stayed on an Aer Lingus Travel package so not sure what our room rate was. I emailed the hotel and asked for an early check in which the hotel was able to grant. The room was huge, had to be 500 sq feet, a luxury in Europe.
The bathroom was the size of a bedroom in the US. Marble, jetted tub, large sink area with a TV in the mirror and speakers in the ceiling.
A separate toilet area and nice large shower area with rain shower head. There is a lighted makeup mirror and a hairdryer in the medicine cabinets. Robes and thick towels and assorted toiletries supplied.
The closet was again huge, walk in with cabinets for clothes, drawers, luggage storage and a mirror, safe and men's coat/pants rack.
The bedroom had very comfortable beds, a seating area, desk. Windows were foor to ceiling with electronic drape closing on a touch pad at the nightstand. Lights, night light, do not disturb were all electronic from bed and door. The room was very clean.
Only suggestion is more lights or higher wattage bulbs.
We ordered room service and ate in the restaurants, prices were fair.
We ordered room service on night at 1am. The menu at that time is limited. The operator said she would check with the chef on scones to accompany our tea. They called back and said he would make us some scones if we could wait 20 minutes. Our waitress appeared with a nice pot of tea and 1 dozen fresh and hot scones with the trimmings. Another night we got popcorn and toast at 2am, quick service and served on a beautiful table. Both nights the waitress was very professional and polite.
We had breakfast twice, full irish in the Gordon Ramsay restaurant which has lovely views of the grounds. You can order ala carte or full buffett. Full buffet was $20 euro and had a wide selection of items, all beautifully presented and labeled. Service a bit slow.
We had dinner twice in the Sugarloaf Lounge, food was good, selection was limited. It appeared that the menu changes daily. Service was a bit slow here too.
McGills menu is limited too and atmosphere OK.
Enniskerry is about 5 miles off the highway and the roads are a challenge. Winding, dark at night and not very wide.
If you want to go into Dublin, the hotel will drop you in town for the 44 bus, which takes you on a short ride to Bray, where you can take the Dart train into the city. The train goes along the waterfront for a spectacular ride into Dublin. You can also park nearby at the Luas rail Carrickmines stop for 4 euro a day and take a ride for 2 roundtrip for around 10 euro right into St Stephens Green. Easy and don't have to fight traffic or find a place to park. Trains run often and you can pay in cash or credit card.
Next door is Powerscourt Estate with wonderful gardens and nice shopping and Cafe by Avoca Hand Weavers. We enjoyed several snacks here and good shopping for woolens and gift items. You can walk from the hotel. Avoca has several shpos around and we found the cafe food quite good and very reasonably priced.
Enniskerry is a very sleepy town, only a few shops and small restaurants.
Few notes: gates to Powerscourt close at 9pm, ask the bellstaff how to get in after hours.
Parking is free for self park.
Free bikes available at hotel.
First night, put on DND so housekeepers won't wake you from your jet lagged stupor:)
View from the Sugarloaf Lounge is great and there are tables as well as sofas to relax and read and have a drink or tea.
We used GPS on google maps and trip advisor from airport to hotel, worked fine.
The Road Toll system is electronic, need to pay on line.

Room Tip: We were on a package so did not have a view of the mountain or gardens.
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  • Stayed November 2012, travelled with family
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Helpful?
1 Thank ellenStateCollege_Pa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2012 via mobile

As one of our final nights of our 17 day honeymoon trip to Ireland, we treated ourselves to a night at The Ritz-Carlton. What a treat it was!!! The suite we stayed in was exquisite and every employee we encountered was genuinely interested in how they could be of assistance. The Espa was a wonderful way to unwind and steam room; a must visit. If you feel like being treated like royalty, you must visit The Ritz-Carlton, Powerscourt!

  • Stayed November 2012
    • Value
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Helpful?
Thank JustBeHappier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton keynes
Level Contributor
149 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 November 2012

This place is very impressive... not cheap... not at all cheap.... but I've stayed in hotels all around the globe and this is the finest I've been in... A total 5 star experience. My room, was larger than many flats, 3 TV's, including one in the bathroom, a bed that was wider than it was long and several touch screens to control everything. All the special stuff, and they still leave out a kettle plus coffee... which is always appreciated !

I just wish I'd had the time to explore the magnificent country side around the hotel.

Room Tip: Ask for one on the upper floors, near the lifts, with a hillside view.
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  • Stayed November 2012, travelled on business
    • Value
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Helpful?
Thank TravellinBaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sugar Land, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2012

Absolutely fabulous! We had a beautiful suite for six days, food was excellent, staff were the best, views, people, service, What a wonderful vacation!!!!! I could go on and on about the
trip to Ireland and especially the Ritz-Carlton. Robbie, Mehmet, Maurice, Judit, you were all super to us and we will never forget you! Hopefully we can return soon and see more of the beautiful country and enjoy the most unforgettable hotel experience ever. We didn't get to go to the spa but next time it will be a must! Gordon Ramsey's Restaurant met all our expectations as did McGill's Pub, all at the hotel. The county of Wicklow is fabulous for scenic views and we really enjoyed the little village of Enniskerry. Such great memories!

Room Tip: The whole place was beautiful!!!!!!!!!!!!!!
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  • Stayed November 2012, travelled as a couple
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Helpful?
2 Thank unforgettable_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 November 2012

One of THE nicest rooms we have ever stayed in. Staff was top notch, Friendly and everyone always says hello and inquires if they can assist you.
The spa experience was also one of the best anywhere. The swimming pool is reason enough to stay here, truly!

Room Tip: Garden view third floor is perfect!!!
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  • Stayed October 2012, travelled on business
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Helpful?
Thank susankae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Powerscourt Hotel, Autograph Collection

Property: Powerscourt Hotel, Autograph Collection
Address: Powerscourt Estate, Enniskerry, Ireland (Formerly The Ritz-Carlton Powerscourt)
Region: Ireland > Province of Leinster > County Wicklow > Enniskerry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Enniskerry
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Powerscourt Hotel, Autograph Collection 5*
Number of rooms: 200
Official Description (provided by the hotel):
Powerscourt Hotel, Autograph Collection offers outstanding luxury among 5-star hotels in Wicklow, Ireland. We are set amidst one of the most scenic and historic estates in the country, providing travellers with a a 200-room resort showcasing Palladian-style architecture and giving guests a host of amenities. At our hotel nestled in the hills of Enniskerry, 30 minutes from Dublin, you will find a spa, Powerscourt Golf Club, on-site restaurant and perfect accommodations offering easy access to rustic Enniskerry and all of County Wicklow. ... more   less 
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Also Known As:
The Ritz-Carlton Powerscourt, County Wicklow Hotel Enniskerry
Ritz Carlton Enniskerry
Ritz Carlton Hotel Enniskerry
Ritz Enniskerry
Enniskerry Ritz-Carlton
Powerscourt Hotel, Autograph Collection Enniskerry, Ireland - County Wicklow

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