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“Former Glory Gone, Gone, Gone”

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Powerscourt Hotel, Autograph Collection
Ranked #1 of 2 Hotels in Enniskerry
Certificate of Excellence
Sydney, Australia
Level 6 Contributor
152 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Former Glory Gone, Gone, Gone”
Reviewed 1 August 2014

I didn't stay here, but I can't find the restaurant to review where I had lunch. Nevertheless, a girlfriend and I had a good look around this hotel. I was shocked. There is clearly a cost-cutting exercise going on, and it is so evident. Neglect is obvious, weeds are growing all over the paths, there are broken flagstones and ashtrays full of rubbish.
Shame, as on approach the facade looks impressive. Such a lovely location too. Maybe the Celtic Tiger simply can't warrant the upkeep given the low numbers - the carpark was virtually empty the day we visited. I imagine it was built when Ireland was in its heyday, let's hope it returns

Stayed July 2014, travelled with friends
Helpful?
1 Thank misspopeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Tipp City, Ohio
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 July 2014

The Powerscourt Hotel was the last hotel in our 10 day tour of Ireland. We stayed in three other five star hotels this trip and the Powerscourt was definitely the grand finale of our trip. The staff was wonderful and courteous. We had a problem with the room being very warm and the staff and manager made attempts to remedy it. Although the unit in our room was not working properly they did bring us some fans and a portable air unit. If I had been staying for more than two days I would have asked to be switched to another room but my sister and her husband was traveling with us and they were in the room next to us so we just stayed in the room we had. The reception guy did pay for our breakfast upon check out due to the problems with the air conditioning. I thought this hotel was just beautiful. The room and the grounds were gorgeous. They shuttled us into the village for dinner and shopping at no charge. Jake the Concierge was very friendly and helpful with things to do. I absolutely recommend this hotel.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieuwerkerk aan den Ijssel, The Netherlands
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2014

We resently stayed 1 night visiting the Wicklow mountains. We had a beautifull, very large and very luxurieus bedroom with a beautifull view on the mountain. Breakfast was also very good. The pool and the haman was great. I would defenitily stay here again. I was sorry I booked another hotel in Dublin for our visit to the town, because I would much rather have stayed here and drive the 20 km into town.
Two minor points. Because we were traveling with our son, the two double beds were to small. The garden around the hotel could do with some weeding.

Room Tip: We did not like the river walk starting from the hotel. It is quit steep and we got attacked by bugs...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank JMY281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfast,uk
Level 4 Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 July 2014

Such a beautiful hotel in beautiful surroundings.A drive through the picturesque village of Enniskerry and on through the tree lined avenue to Powerscourt House and Gardens,This hotel is nestled in among the greenery. It has a huge spacious lobby,with a view of the Wicklow mountains at the back.Here you can have afternoon tea or other light meals and drinks,while making the most of the view.Check in was quick and the staff were extremely helpful and polite.All the staff throughout our stay were very friendly without being imposing.
We had booked a one bedroom suite and I had requested one with a balcony.The room (number 621) was amazing! A gorgeous corner room on the 6th floor,with a balcony that went the whole way around.The room was spotlessly clean.It was like a mini apartment with living area with writing desk,dining area,dressing room,2 bathrooms (one with a TV built into the mirror) and a bedroom with a huge bed which was very comfortable.There was also a well stocked (but expensive) mini bar and tea/coffee making facilities.The floor to ceiling windows the whole way around the room,made sure it was bright and airy. The lights,heating and curtains were all controlled by a touch panel and the decor was luxurious.The only issues wit the rooms was the lack of toiletries in the bathrooms and a very short supply of tea/coffee.In a hotel of this standard,it isn`t a lot to ask and would make for a nice touch.Not a huge deal though.
We had dinner in the bar in the evening.The bar is cosy and welcoming,again with friendly staff.The food was reasonably priced and well presented.The drinks however were expensive. There was only one type of cocktail available which came in a small glass and cost 15eur!!! This was the same price as my main course! We had burgers which were well cooked and nicely seasoned,along with delicious fries and salad. A glass of red wine and a beer added another 18eur to the bill.
Breakfast was served in the Sika restaurant.As it was a beautiful day,tables were available outside on the terrace.We opted for this as the scenery is outstanding. Breakfast was a wonderful buffet with a wide range of choice. From the traditional "fry",cereals,fruit and yoghurts to the wide selection of breads,pasteries,cheeses,fish,crepes and waffles (with an amazing chocolate sauce and whipped cream),there was something for all tastes. Other items,such as omelettes,were available to order. Tea,coffee and toast were brought to your table.
The scenery around the hotel is beautiful and there is a children's play park. A short walk up the avenue brings you to Powerscourt house and Gardens.The gardens are beautiful as is the house. There is a nice coffee shop inside and an Avoca Handweavers store.
The hotel has its own gardens however but they were poorly maintained which was disappointing. We decided to take a walk after dinner but had to give up.This was due to overgrown plants and uneven paths which wasn`t helped by the obvious lack of lighting. You can see the lights along the paths but they no longer actually light up. The water fountain at the rear of the hotel isn`t lit at night either. These are small things which would make a huge improvement and the gardens just cry neglect.Such a nice hotel would benefit from having these gardens maintained well. Bicycle hire is free for guests too but we didn't use this.
We used the Spa before leaving.It is impressive but I was also slightly disappointed here too. The pool is amazing but cold.Wet towels were lying about the loungers and there was a jacuzzi pool which wasn`t all that warm either. The ambience is nice though. The Hammam was spacious but needed cleaned as there was used towels all over the floor.Changing rooms were nice and also warm but the showers gels etc were empty. Again,some attention to detail here would be beneficial. The spa was complimentary for guests but the thermal suite wasn`t. It was an extra 25eur to use.We didn`t bother as I think the hotel is expensive enough for an overnight stay.
All in all we had a brilliant stay in gorgeous surroundings and the most comfortable bed ever! :) We would definitely return here as a treat but would like to see a few improvements made in the above areas and maybe a more comprehensive cocktail list.

Room Tip: Ask for a balcony ! Or room 621!
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank blueraven1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2014 via mobile

On its face, this is a beautiful hotel in a beautiful location. I had been told that until recently this hotel was a Ritz. Now it is part of the Marriott Autography collection - independently owned upscale hotels. On arrival, we were treated by wonderful bellman. Front desk graciously informed me that I would be upgraded due to my Marriott elite status...which we appreciated. However, as a frequent visitor to Ritz hotels, I soon realized that something was off. It looked as if furniture was actually missing from our room. Went into bathroom and there were not typical amenities. The robes and towels were tattered and worn. We went to grab a late lunch but the casual dining pub was not open. No place to sit in lobby area that had 3 sofa areas that were full. We went to sit out side and enjoy the view...only to find 3 wooden picnic tables! No chairs, no outdoor furniture. So, we decided to walk the gardens. Unfortunately, whoever bought the hotel has decided not to spend any money on the former gardens - they are overgrown, full of weeds, and totally neglected...so sad. Walkways through them were covered with moss. Saw other aspects of hotel are not being maintained to what you would expect for the price.
Bottom line, do not expect a Ritz experience in coming here and be cautious as many facility and room aspects seem to be neglected.

Stayed July 2014, travelled with family
Helpful?
5 Thank Maureen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2014

This place a bit outside of Dublin city its a little heaven on the earth!
Wonderful,helpful staff,modern and beautiful rooms. The indoor pool and spa it is what you need after hard week. The restaurant and Sugar loaf launch will treat you with a great breakfast in the morning and afternoon and evening menu is amassing.
Beautiful surroundings its is another story of your fairy tail...wish to all go there and enjoy.

Room Tip: All rooms are good
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  • Stayed April 2014, travelled as a couple
    • Rooms
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Helpful?
Thank Jurate K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
missouri
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 July 2014

From the moment we arrived the entire experience with this hotel was wonderful. The hotel staff were helpful and friendly assisting us with our bags, showing us the hotel, helping with directions, mailing postcards for us, and so much more. The room was amazing. Everything was clean. The bathroom had two sinks, tub, separate shower, and a toilet with a privacy door. We had a two bedroom suite with a separate sitting room. The beds were comfortable with plenty of pillows. There was a lot of space to feel comfortable and not at all crowded. The closet was a small room itself, with a closet full of drawers and more to hang clothes, with enough room to easily change clothes inside the room. The restaurant was great, and I have to say the breakfast was the best I've ever had at a hotel! I would absolutely recommend this hotel!

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank 123456789customer10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Powerscourt Hotel, Autograph Collection

Property: Powerscourt Hotel, Autograph Collection
Address: Powerscourt Estate, Enniskerry, Ireland (Formerly The Ritz-Carlton Powerscourt)
Region: Ireland > Province of Leinster > County Wicklow > Enniskerry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Enniskerry
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Powerscourt Hotel, Autograph Collection 5*
Number of rooms: 200
Official Description (provided by the hotel):
Powerscourt Hotel, Autograph Collection offers outstanding luxury among 5-star hotels in Wicklow, Ireland. We are set amidst one of the most scenic and historic estates in the country, providing travellers with a a 200-room resort showcasing Palladian-style architecture and giving guests a host of amenities. At our hotel nestled in the hills of Enniskerry, 30 minutes from Dublin, you will find a spa, Powerscourt Golf Club, on-site restaurant and perfect accommodations offering easy access to rustic Enniskerry and all of County Wicklow. ... more   less 
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Also Known As:
The Ritz-Carlton Powerscourt, County Wicklow Hotel Enniskerry
Ritz Carlton Enniskerry
Ritz Carlton Hotel Enniskerry
Ritz Enniskerry
Enniskerry Ritz-Carlton
Powerscourt Hotel, Autograph Collection Enniskerry, Ireland - County Wicklow

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