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“Bad management services ”
2 of 5 bubbles Review of Summer Beach Lodge

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Summer Beach Lodge
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Bad management services ”
2 of 5 bubbles Reviewed 12 May 2014 via mobile

As I first come to that place, the receptionist is not that welcoming and a bit rude.. He never explain us about everything and we had to figure it out ourself.. If I din see the posts on their fb I also dint know there is a free breakfast..also when we want to cek out there is no one at the counter and we hv to wait and keep on calling for someone but still nobody came.. So we give up and just put the key inside the room.. We tried to call but all the num can get thru.. What I can conclude the staff there need to hv attend some training to improve their services cz if this matters keep on goin the place will surely get bad feedback and bad reputations.. It's such a nice place but poorly hv the most bad services..

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 reviews from our community

Traveller rating
    18
    17
    8
    1
    0
See reviews for
10
11
4
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Polish first
  • Spanish first
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English first
malaysia
Level Contributor
139 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

Found this guesthouse through internet and the reviews were quite good. So, we give it a try and were happy with our choice. To locate the place was a bit difficult, and we tried to use google map and some how figured out that it was located behind the Labuan airport. It has 8-10 rooms only and located beside a beach, and there is no other guesthouse or hotel next to it. So, it was quiet and secluded, it is like a gem to be discovered. The room has fan, air condition, LCD TV with few channels (Astro), toilet & freeze. At night, they serving BBQ burger (some said that it is the best burger in Labuan) and I can agreed with that. Eventhough there was 1 minor mistake or confusion on the room fare, but other than that, I will stay again at this place. The best thing to do here is that wake up early for the sunrise and if the sky is clear, you can see mount Kota Kinabalu from the beach. There is a tree house also, and its a great place to hang out at night with friend, stars and moon.

Room Tip: It can get noisy at night if there is an event at the guesthouse.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank eddyTbd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

nice beach, full with crab, starfish and shell. Can walk into the sea since the sea water are shallow. Staffs are friendly and burger bakar there are excellent and standard price. This place is suitable for sunrise.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank williamhcq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Punkaharju, Finland
1 review
5 of 5 bubbles Reviewed 5 March 2014

This was my second visit to Papayas. I was actually the first costumer when they opened the lodge, that was couple of years ago. The lodge has improved so much during these years, everything is perfect. Especially the stuff is wonderful, helpful and relaxed. The restaurant is excellent, the burgers are best in Borneo! :)

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rantakatti14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 16 February 2014 via mobile

If you're looking for some place TOO quiet and isolated to stay, this is the place to be. Unless someone is holding some kind of event of course. Even the bar/restaurant is quiet. The room rates is almost equal to those cheap hotels you'll find in the city, but you will get the beach and an abandon ship stranded near the hotel. The food is kinda poor and their beers is twice the price you'll find in town. Most of the rooms has no tv but they do have wifi, at their office, so get the room next to it if you can.
A good quiet place to stay and rest after all the shopping, drinking and partying.

Stayed February 2014, travelled on business
Helpful?
1 Thank Arthur M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 26 January 2014

A little gem of paradise. Excellent and quiet location. Staff very friendly and helpful. Rooms virtually on the beach!! Our room was very clean and spacious. The town is not far away which can be reached by taxi or catching one of the mini buses that pass the resort entrance.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Angela456123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 1 December 2013

We had good few days during this years trip at Papayas: staff is relaxed, friendly and helped when needed.
Room was okey: music is played in bar quite loud during some nights but they did stop around midnight or so.

We where kinda suprised about how low keeped the beach was; it was full of junk and this beach was nothing like any other we´ve seen in southeast asia; is it becaouse of oil business or what, don´t know but felt kinda sad.

Town is easily attainable wih taxi (just remeber to fix price when getting in!!).

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mehilainen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Summer Beach Lodge

Property: Summer Beach Lodge
Address: Jalan Kerupang 1 | Kg. Nagalang, Labuan Town, Labuan Island 87000, Malaysia (Formerly Papayas Beach Lodge)
Region: Malaysia > Sabah > Labuan Island > Labuan Town
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Speciality Lodging in Labuan Town
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Summer Beach Lodge 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
A budget beach-side accommodation. ... more   less 
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Also Known As:
Summer Beach Lodge Labuan Island/Labuan Town

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