For the best customer service and genuine caring attitude you cannot beat the Crab & Lobster.
I spent an excellent weekend during Festival of Speed weekend and the friendliness, support and helpfulness of the staff was a credit to the business. The room was excellent, the food fabulous and the location and views were beautiful.
Unfortunately we had an incident with our car and the staff were incredible and could not have offered more to support us. I also had to leave a day early and, despite how busy they were, the staff re-arranged rooms and helped us to sort our problem.
It is rare to find staff like Mark and Sophie who genuinely cared about us and nothing was too much trouble even when they had power cuts to deal with.
I have a feeling this is the type of place anyone would want to return to enjoy great food, wine and excellent customer service that went beyond expectations.
The owners of this business should be very proud and grateful for the impression their staff leave on their customers.
- Also Known As:
- The Crab And Lobster
- The Crab & Lobster Hotel West Sussex
- The Crab & Lobster Sidlesham, West Sussex