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“The Perfect Day”
Review of The Old Kent Barn

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The Old Kent Barn
Ranked #1 of 1 Swingfield B&B and Inns
Certificate of Excellence
Reviewed 3 September 2013

My husband and I got married at The Old Kent Barn on 3rd August, we could not have wished for a more perfect day. The venue itself is stunning and all of our guests were blown away by it, but the real selling point are Hilary, Claire and everyone else at the barn. Their calm nature and organisation helped our day run just the way we wanted, the special touches such as Emily helping with my dress and Will driving us in the Tuk Tuk made it even more special. We can't thank everyone enough for everything - we will certainly never ever forget our amazing wedding day.

  • Stayed: August 2013, travelled as a couple
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1  Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony W, General Manager at The Old Kent Barn, responded to this reviewResponded 15 October 2015

Many thanks for taking the time out to review The Old Kent Barn following your wedding. We apologise that we have not responded sooner.

We are delighted to hear that our attention to detail, personal touch, VIP service and how involved the Partners get ensured your day went perfectly.

Thank you again from all at The Old Kent Barn

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Write a ReviewReviews (69)
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59 - 65 of 69 reviews

Reviewed 23 August 2013

Wow, the old Kent barn is a superb venue for a wedding. My daughter and son in law were married there last Saturday and I cannot thank Hilary and the team enough. The day was absolutely perfect due to the calmness, efficiency and organisation of all the staff. It is the most beautiful venue ever, all a bride and her mother could wish for! A million thank you's for an amazing day xxxx we will be recommending you to everyone we know! X

  • Stayed: August 2013, travelled with family
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Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony W, General Manager at The Old Kent Barn, responded to this reviewResponded 15 October 2015

Many thanks for adding your kind words to Trip Advisor. Apologies for not responding sooner.

We are delighted to hear how much of a perfect day you had and thank you for recommending The Old Kent Barn as a wedding venue. We very much appreciate you taking the time out to sing our praises.

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Reviewed 23 August 2013 via mobile

On the 21st August my daughter & son in law held there wedding service & reception at The Old Kent Barn. The lead up to the day was made so much easier by Hilary & Roger. Nothing was too much trouble for them. Their attention to detail & our needs was unbelievable. They genuinely wanted my daughter & son in law to have the best day of their lives & thats exactly what they got. The wedding day itself was wonderful. There wasnt one thing I can mention that didnt go to plan. As a parent you think you have everything under control. But on the day when your head is all over place all the staff were on hand to guide you through. It really is a venue you can be proud to bring your family & friends to for such an occasion. The staff are so helpfull & friendly. I really couldnt fault anyone or thing throughout the entire day. Obviously I have had a lot of feedback from the family & friends that attended the wedding & it has all been good. Which makes me feel even prouder. I had to recommend a venue for a wedding or function I know I could confidently recommend The Old Kent Barn to anyone. I really cant thank them enough.

  • Stayed: August 2013
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Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony W, General Manager at The Old Kent Barn, responded to this reviewResponded 13 October 2015

Many thanks for taking the time out to write such a glowing review of The Old Kent Barn. We are just so sorry that we have been so busy that we have not had time to thank you before now.

We aim to offer a five star service to everyone throughout the wedding day, so we are pleased that our hard work and attention to detail made you feel proud when you received such positive feedback about us and the venue.

Kind regards from the team at The Old Kent Barn

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Reviewed 16 August 2013

The venue itself is rather lovely, but I was at a wedding the other day & my clutch bag got stolen at the reception! Staff were reluctant to help, we asked to view the CCTV & they kept fobbing us off with excuses. No one offered to help search for the lost bag which held money, cards & other personal items, obviously I was gutted but nothing was done to reassure they would help. My bag was never found & still no word from the old Kent barn. I definitely won't be returning there. Which is a shame as the venue was great.

  • Stayed: August 2013, travelled as a couple
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12  Thank Bonnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony W, Owner at The Old Kent Barn, responded to this reviewResponded 22 August 2013

Dear Bonnie,

We certainly take seriously the comments you have made about our venue and the lack of response from ourselves.

We were in conversation with your close family and friends from the time you reported the loss of your handbag (about 7.30pm) and explained to them that we would look at the cameras as soon as we could.

The Old Kent Barn Managers and staff spent a very long time looking for your bag - everywhere in the gardens and also in the reception barn. We certainly did not ignore the situation. Later that evening we looked at CCTV footage but were unable to find anything on Camera 2.

We were looking at footage from 4.00pm to 5.00pm which was the time you think you last saw your bag outside in the gardens.

We continued looking the following day. We searched everywhere around the grounds and the carparks and still found nothing.

The following morning the Groom provided us with more information, which has led us to begin looking through footage from another camera from 5.00pm to 6.00pm. The Bride and Groom are back from their honeymoon in a week's time and we will be in touch with them to report on the CCTV footage from this different camera.

We do hope you understand we certainly didn't ignore your predicament and will continue to search for the answer to your lost handbag.

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Reviewed 21 July 2013

What a beautiful venue, went for a family wedding and it was perfect, fantastic service, lovely staff, great food.

My son is quite fussy, and although the food was lovely, he does not like sauces etc. I explained to the lady and she went off and got him some plain chicken and rice, which he loved- made such a difference- some places do not care about this sort of thing, I was really impressed. The gardens are beautiful as well.

  • Stayed: July 2013, travelled with family
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Thank D0nnasaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony W, General Manager at The Old Kent Barn, responded to this reviewResponded 13 October 2015

Thank you for your kind words, we are just sorry it has taken us a while to respond.

We are so glad you thought our venue was beautiful and perfect for a family wedding. We are also glad you thought our staff were lovely and that you received great service. As an award winning 5-star venue, it is great of you to acknowledge our hard work and commitment.

Many thanks for taking the time out, thanks from all the team at the Old Kent Barn.

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Reviewed 14 April 2013

As a Venue for any Celebration this Venue would struggle to provide and more to make yojr experience more special. The location, venue, staff, provision, food, you name it; is exquisit and standards are through the roof!
Service, and detail is beyond regimentally perfect and doubt one woulx find somethingmto complain about.

  • Stayed: April 2013, travelled with family
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Thank BernadetteEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony W, General Manager at The Old Kent Barn, responded to this reviewResponded 13 October 2015

Many thanks for your review and so sorry it has taken us so long to respond.

We are delighted to read how much you enjoyed attending an event and that you recognised how important attention to detail and standards are to the team here at The Old Kent Barn.

Kind regards

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Reviewed 13 June 2012

Stayed here for my sisters wedding in May 2012, great nights sleep, lovely breakfast and the owners treat you like family, nothing was too much trouble (and I can be awkward!).

Also a fantastic venue for a wedding, beautiful surroundings and the barn is beautiful.

Only "niggle" we had is that the room (where technically being in the loft) was very hot in the morning, I'm sure if we had asked for a fan it wouldn't have been a problem though but we were up and out early anyway.

Would love to stay again in future!

  • Stayed: May 2012, travelled as a couple
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1  Thank mucho-mogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony W, General Manager at The Old Kent Barn, responded to this reviewResponded 13 October 2015

Dear Guest

Many thanks for your review, so sorry it has taken us so long to respond.

We are so delighted that you enjoyed your stay, loved the surrounding and the barn, we wanted to let you know that, whilst we still treat everyone like family and nothing is too much trouble, only couples and their nearest and dearest can now stay in the Old Barn as we operate as a wedding venue only.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Old Kent Barn

Address: The Old Kent Barn Smersole Farm | Swingfield, Swingfield CT15 7HF, England
Region: United Kingdom > England > Kent > Swingfield
Amenities:
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Swingfield
Number of rooms: 3
Also Known As:
The Old Kent Barn Hotel Swingfield
The Old Kent Barn Swingfield

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