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“A perfect short break”

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Homewood Park Hotel & Spa
Bude, England, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A perfect short break”
Reviewed 20 August 2013

We spent two nights at the Homewood Park at the beginning of August and had a wonderful time. The room was spacious and comfortable and after long days visiting some of the great local attractions (Farleigh Hungerford Castle is an absolute must) we were content to relax in the room (hence we never made it to the spa). We ate in the hotel both nights and were very glad we did; the food was beautifully presented and every mouthful a pleasure. The staff were courteous and friendly, particularly the dining room staff who very patiently answered all our numerous questions about the source of the ingredients. We would happily have extended our stay - highly recommended.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Fionagh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh W, General Manager at Homewood Park Hotel & Spa, responded to this review, 27 August 2013
Dear Guest

Thank you for your wonderful review.

I am delighted to read that you had such a fantastic stay with us, and enjoyed every aspect of the hotel. We strive really hard to meet and exceed our guests expectations so I am pleased to hear we succeeded on this occasion!

I have passed your kind comments on to the team, and we all hope to welcome you back in the future – maybe for a visit over Christmas where the focus is on the enjoyment of good food and great surroundings.

Kind Regards

Joshua Watts
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
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English first
Hong Kong
Level 5 Contributor
91 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 August 2013

Perhaps my expectation was too high. I was expecting a hotel with a lot of charm with attentive service, instead the service was variable. Overall, the service was average and no one was eager to make the guests feel at home which I find most important for a country hotel.

The property itself was nice and we had a great room in the new annex. The gardens were beautiful.

Nevertheless, although the food at dinner time was good, service was not up to the same standard. What was most disappointing was breakfast time, the waiters were different (French) at breakfast and it took us a long time even to just place our orders, none of the waiters took notice of us even as they walked past our table on several occasions. Food at breakfast time was distinctly average.

It is a pity that such a nice property is run in such an impersonal manner. Is the hotel in private hands or it is owned by a corporation?

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank doobeebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh W, General Manager at Homewood Park Hotel & Spa, responded to this review, 27 August 2013
Dear Guest

Thank you for your recent review.

I am pleased to read that there were many positives to your stay with us, including our beautiful gardens and dinner in The Tides Restaurant.

However, I was disappointed to read that we let you down in terms of service. We pride ourselves on offering only the best service to our guests, as a small hotel we like to offer the personal touch, but obviously we missed the mark this time and for that I can only apologise. We take all feedback seriously and will use this to continue to improve our service.

I do hope we have the opportunity to welcome you back in the future.

Kind Regards

Joshua Watts
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 August 2013

On paper, this hotel has everything: great location; excellent food; wonderful spa and comfortable accommodation. However, it did seem rather expensive,especially for drinks. We also found the atmosphere and ambience a little lacking. Most of the staff we saw seemed to be very young and inexperienced. They did a good job but we didn't feel particularly welcome.
Our room was larger than average which was good. The bed and pillows were very soft though. Look out for low doorways and a few flies! The Spa is pleasant but outside the main hotel- not sure what the walk would be like wearing towelling slippers in midwinter!
Bath was very busy but worth the effort. Always a wonderful city with lots to offer!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sapphire206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh W, General Manager at Homewood Park Hotel & Spa, responded to this review, 27 August 2013
Dear Guest

Thank you for taking the time to review your recent stay with us.

I am pleased to read that overall you enjoyed your stay with us, especially the food served in the Tides Restaurant.

However, I am sorry you found some things lacking. We take all feedback on board and I will be raising all of your comments with my management team to ensure that we constantly improve the product to meet (and hopefully exceed) our guests expectations.

We do have a few members of the team who are younger, but this is because we believe in investing in the future generation of hoteliers. We provide them with full training and support them whilst they study for their catering qualifications and the vast majority of our guests appreciate this investment.

I do hope we will have the opportunity to welcome you back in the future.

Kind Regards

Joshua Watts
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2013

It was a beautiful location thought I was in paradise xxx Thank you to all the staff for such a welcome. Looking forward to returning for pure relaxation. XxxThe sandwich we had was excellent. Xxx 10/10

  • Stayed August 2013
    • Location
    • Cleanliness
Helpful?
3 Thank heavenlylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh W, General Manager at Homewood Park Hotel & Spa, responded to this review, 27 August 2013
Dear Guest

Thank you for your recent review.

I am delighted to read that you had such an enjoyable visit to Homewood Park.

The Team and I all look forward to welcoming you back in the future.

Kind Regards

Joshua Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2013

On booking the hotel I asked if it was possible for us to arrive early and use the spa and pool facilities, I was told this would not be a problem as we could then book into our room at 2.30pm. On arrival at 11am we were told we were unable to use the facilities as it was full. I was quite disappointed with this as we had driven very far, therefore it was suggested we visited the town in Bath. It was only about 6miles away which was nice. When returning at 2.30pm we checked in!

The spa and massage was lovely, the ladies in the spa work very hard and do a great job.

The room was spacious and clean.

The 3 course dinner was truly lovely, we enjoyed every minute. I would return just for the food. The service was excellent. The drinks are over priced. The breakfast was nice too.

Overall a lovely stay. Make sure you visit the restaurant.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Freckle1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh W, General Manager at Homewood Park Hotel & Spa, responded to this review, 27 August 2013
Dear Guest

Thank you for your lovely review on your recent stay with us at Homewood Park.

I am delighted to read that you thoroughly enjoyed your spa treatments and the food we offer. We pride ourselves on offering only the best locally sourced products and I have passed your kind comments onto the team.

We all hope to welcome you back in the future.

Kind Regards

Joshua Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 5 Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 6 August 2013

Stayed here overnight. I was impressed with the food and service at dinner. My mother said they were the best scallops she had ever tasted and the cooked breakfast the following morning was good and no problems with the portion sizes! The outdoor pool is delightful as are the grounds in which the hotel is set. Downsides included not being allocated a twin room as requested but staff did their best to account and compensate for this- I wonder if it is worth the staff contacting guests in advance if requests cannot be met though. Also the accommodation cost is rather expensive and drinks are costly so probably wouldn't return for a stay but would definitely return for the restaurant.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ge0Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh W, General Manager at Homewood Park Hotel & Spa, responded to this review, 27 August 2013
Dear Guest

Thank you for your recent review.

I am pleased to read that you enjoyed your stay with us, and especially The Tides at Homewood Park Restaurant.

I have passed your kind comments onto the team and we all hope to welcome you back for dinner or maybe Sunday lunch in the future.

Kind Regards

Joshua Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
Level 5 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 August 2013

My partner and I attended a wedding at this splendid Establishment near Bath. The gardens and grounds were superb with a croquet lawn available !! We visited the spa which looked very inviting. Our Garden Room was spacious with a large king size bed, seperate toilet and shower room with a very deep bath !! The front of the room was fitted with wide double patio doors which led out into the garden. The only drawback was that the room was very hot and we had to run the fan all night to keep cool. Air conditiong would have been very useful this summer !! The wedding was very well organised and the staff efficient and helpful. The function room was adaptable with sliding doors to make it bigger or smaller.

Room Tip: the garden room was very nice but none of the rooms had air con
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank phil b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh W, General Manager at Homewood Park Hotel & Spa, responded to this review, 6 August 2013
Dear Guest

Thank you for your recent review on Homewood Park.

I am delighted to read that you had an excellent time at the wedding of your family/friend. Homewood Park is truly the ideal wedding venue with our stunning gardens and beautiful house.

Thank you for all your kind comments, I hope to welcome you back in the future.

Kind Regards

Joshua Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Park Hotel & Spa

Property: Homewood Park Hotel & Spa
Address: Abbey Lane, Hinton Charterhouse, Bath BA2 7TB, England
Region: United Kingdom > England > Somerset > Bath > Hinton Charterhouse
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hinton Charterhouse
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Homewood Park Hotel & Spa 4*
Number of rooms: 21
Official Description (provided by the hotel):
Homewood park Hotel & Spa A luxury hotel country house hotel in Bath with a warm and welcoming fusion of the contemporary and the classic. Set in 10 acres of mature parklands and award-winning gardens with gorgeous views over of the beautiful Limpley Stoke valley, Homewood Park is delightfully rural and peaceful, making it a great hotel in Bath. Step inside and you will find the house still retains many of its original features, including exposed wooden floors, antique paintings and roaring log fires, all artfully combined with stylish modern furnishings, fabrics and finishes. During your stay, you can also enjoy our luxury hotel spa which includes a hydrotherapy pool, sauna, steam room and heated outside swimming pool. Our award winning restaurant provides fine dining at the highest quality, another great reason to stay at Homewood Park. The result of this, is a great Bath hotel with a refreshing fusion of the conventional and contemporary cool and chic We are certainly very happy to accommodate and cater for children of all ages. We are also a pet-friendly hotel and for a small fee we are delighted to welcome your dog. ... more   less 
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Also Known As:
Homewood Park Hotel Hinton Charterhouse
Homewood Park Hotel And Spa
Homewood Park Somerset
Homewood Park Hotel & Spa Bath/Hinton Charterhouse

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