We spent last night here, and sorry to say that our room (5) was very cold.The radiators, although turned up to their full potential, were just luke warm to touch. The electric heater provided only stayed on when you stood and held it in a certain position!! No good atall.
At breakfast time,..perhaps( because they were quiet), but there was no display of cereals etc, and when I asked for fresh fruit, there was none available??!!. And we were allowed just the one drink, any more given were at an additional cost.
However.....on a more positive note, our beds were comfortable, and I did ring earlier in the morning to mention the temperature of the room, and the lady I spoke to was apologetic, and did offer to come out and have a look, but my husband was still in bed, so not convenient.
When I paid the bill, I did complain (which I dont find easy) and again she was most pleasant, and apologised again, and did infact give me a discount, which I was happy with., Doubt we will stay again, but if we should.. we will ring the Rose and Crown direct, and perhaps ask a room in the main building to ensure of some heat !!!
- Official Description (provided by the hotel):
- At the Rose and Crown you will find a warm and welcoming feeling as soon as you walk through the door, with the cosy feel of the log burner during the winter months. Adding to its relaxed and friendly atmosphere through out the year.The Rose and Crown is known for its high quality food and drink. We have a patio area for drinking and dining and the Cloisters restaurant is available for parties, meeting and private functions. Food is served 7 days and nights a week. Our menus are designed to satisfy the smallest to the largest of appetites by serving smaller portions of the majority of our main meals and a choice of light bites. We are also allergy aware and cater for people’s needs and requirements.Here at the Rose and Crown we are passionate about using locally sourced ingredients where we can. Our butcher is based at Newton St Loe approx 5 miles from us. During the game season we have a wide selection of venison, pheasant, duck and other game dishes.Should you decide to stay at the Rose and Crown we have 6 spacious and comfortable ensuite letting rooms all with facilities for tea and coffee making, flat screen TV’s with freeview and free wifi, creating a homely environment for your stay! ... more less
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- Also Known As:
- The Rose & Crown Bath/Hinton Charterhouse