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“Outstanding customer service”

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Leicester Marriott Hotel
Ranked #1 of 1 Hotels in Enderby
Certificate of Excellence
GreenLeadersBronze level
Huddersfield, United Kingdom
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Outstanding customer service”
Reviewed 7 June 2014

Written this even before left as it has been such a positive experience from booking and prior coming customer services over stay and play tickets to reception over helping to source swimming costumes seeing as I forgot then! Really can't praise the hotel too highly - everyone has been brilliant and so we shall be back!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyH R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,051 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
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English first
Leicester, United Kingdom
Level 6 Contributor
267 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 6 June 2014

We did not stay at the hotel but came to the restaurant for a meal to celebrate an anniversary and end of exams. There were some unusual items on the menu and there was also a buffet for those who prefer to mix and match. I had the Singapore noodles which were absolutely delicious. Portion sizes were very generous and the service was speedy and friendly.
There was a charge for the car park but when a member of our party queried why we should have to pay when we were spending a lot of money on the meal the waitress managed to get the fee waived.
The only slight disappointment was that the room is large and open plan and with wooden floors the noise just echoed around. You certainly could not call it intimate. All in all though we had an enjoyable evening and a lovely meal.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Cleanliness
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Helpful?
Thank Maz03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level 6 Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 4 June 2014

Stayed here for one night recently for a conference. Hotel very close to M1 on a business park, with plenty of parking. Staff were very helpful, room very clean, bed very comfortable & food fantastic, all in all very good facilities, although didn't try any of the leisure facilities. Had a room with a window that faced in to the atrium, but it was fine to have no external window for a one night stay. On the plus side though, the rooms that face in to the atrium have free Wi-Fi! Would stay again if visiting area.

Room Tip: Rooms facing into the atrium have no external window but do have free Wi-Fi!
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  • Stayed May 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonandDolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zug, Switzerland
Level 6 Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 June 2014

I have stayed at the Leicester Marriott a number of times - and it always feels like coming home. The staff are friendly and attentive without being over-friendly. The rooms are clean with very comfortable beds. The restaurant has a good lunch/evening menu. The bar menu has recently been changed and now has a much wider choice. If you dont have a car, it is a 5 minute walk to Fosse Park Shopping Center.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank KrigGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 June 2014

Relaxing nights sleep.Loads of comfy pillows. Good food and the attentiveness of all the staff made this an excellent stay.Unfortunately I didnt have chance to sample to swimming pool etc. Maybe next time.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grannytookatrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochdale, United Kingdom
Level 4 Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 May 2014

We enjoyed a night here following a family event nearby. The open plan lobby is bright and welcoming, and the rooms were a very good size and quiet, despite proximity to M1. Room service and breakfast were both excellent, and staff were very friendly and attentive. Pool, sauna and steam room a bonus and kids able to use at any time.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agdzzz_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 May 2014

I've stayed a few times at this hotel and whenever I know I am going to Leicester I look forward to staying here.

The staff are great, the rooms are a high standard, the food in the restaurant is very good.

Only downside is having to pay for internet. Grrr....

Otherwise, highly recommended.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leicester Marriott Hotel

Property: Leicester Marriott Hotel
Address: Smith Way | Grove Park, Enderby, Leicester LE19 1SW, England
Region: United Kingdom > England > Leicestershire > Leicester > Enderby
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Enderby
Price Range (Based on Average Rates): £
Hotel Class:4 star — Leicester Marriott Hotel 4*
Number of rooms: 227
Official Description (provided by the hotel):
Conveniently situated near the M1, the Leicester Marriott Hotel is near locations like National Space Center, Twycross Zoo, Leicester Tigers Rugby and Leicester City Football Club. Our contemporary hotel features a decadent restaurant, relaxing lounge, state-of-the-art fitness center and serene swimming pool. Plan your next getaway at our Leicester hotel! ... more   less 
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Also Known As:
Marriott Leicester Hotel Enderby
Leicester Marriott Hotel Enderby, UK - Leicestershire

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