I have never stayed at such a wondrous place. If you are looking for somewhere to simply disappear in an effortless level of luxury then this resort - to call it a hotel is too simplistic to be honest - is the place for you. You can literally do as much or as little as you wish, to be specific we made this a base for visiting around Como and this included trips by train to Milan and Venice, as well as boat tripping around the lake, but if you wanted to stay put for the whole of your stay to just let the would stop and pass you by then it is equally ideal.
I would like to jump in here and answer some of the criticism I have seen in some other reviews. firstly the place is 5 STAR and the costs go along with this, the resort is built into the rock sidewall of the lake and yes there is a serpentine roadway between the main buildings and the other villas, room complexes, but this IS fully visible in the resort website so be prepared to have the little trips in the golf buggy - it adds to the experience and actually is both practical and atmospheric.
The Spa was a real experience, so many different experiences for novice and old hands alike. The consultation before the treatments was well worth while as the tailored osteopathic session on the last day was simply wonderful. The weather did not allow use of the floating outdoor pool but this is a engineering feat well worth looking at, as is the faultless sympathetic building of all the rooms and villas into what was pure rock face.
The staff were excellent, every person regardless of role, greeted us with a smile that was genuine and natural. Nothing was too much effort, for example within 10 minutes of mentioning our planned sight seeing agenda we got train time tables and prices, advice as to what to do/not to do came freely - and was spot on by the way. The restaurant experience was very good, breakfast was simply exhaustive in choice and quality of food and again service.
I have had the privilege of staying in some excellent 5 star hotels in several countries, business and pleasure, and have always asked myself would I return - I never felt such a consuming sense of "yes, I will come back" as I did in the case of this wonderful gem of a place here on the shores of Lake Como.