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“Excellent Service, Clean rooms, Good food”

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Black Orchid Resort
Ranked #1 of 1 Hotels in Burrell Boom
Certificate of Excellence
Reviewed 20 July 2014

We stayed two nights and was immediately pampered from the moment we arrived. Kenny picked us up from the airport, giving us informative tidbits during the drive and answering our questions. Fruit punch was ready for us when we arrived to whet our parched throats during check-in. Kenny pointed out the whooping of howler monkeys as he helped us with our luggage to our room (K-building). That evening, Kevin made sure the rum punch and Belikin beer flowed at our table during dinner, and turned on the music. The food was good, and the service was always prompt during our entire stay.

The hotel arranged our tours for Lamanai and Altun Ha but make sure to bring extra cash for tips and souvenirs (oops!). For Lamanai, Edmond was our driver to and from the river port, answering our questions about his country during the more than hour drive. Carlos, our boat captain and tour guide, was great in pointing out the wildlife on the boating portion of our tour including iguanas and crocodiles, and even took us around the bend to show us the rum processing plant and meet one of the local spider monkeys. With a bribe of a banana, the spider monkey came down from the tree to pose for pictures next to the boat. Lamanai was impressive, but make sure to bring bug repellent. The heat and humidity from the jungle makes reapplying a must. After our tour, Edmond picked us up with a stop midway to a side stand to taste local wines; mango, sorrel, and cashew. We took away with us the sorrel and mango wines for later blissful consumption. On our third and last day, Steven expertly navigated neglected and ill repaired roads to Altun Ha to meet with Cassandra, our charismatic personal tour guide, for the ruins. Afterwards, we bought trinkets from her mother's stand.

We chose this hotel because of its central location to the two ruins, but I would definitely stay here again just for the friendly and excellent service. What a great hotel! Next time we stay, we'll definitely ask for the riverside hotel rooms for the beautiful view over the river.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
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3  Thank Rhunae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 - 260 of 581 reviews

Reviewed 19 July 2014

Hotels everywhere, please take note - this is how guests should be treated! This is an adventure hotel with howlers monkeys in the trees, crocs in the river, iguanas on the lawn, and finding the place with our rented car was a challenge at dusk. The rooms are comfortable, the food was a delightful surprise but it was the excellent service from all the staff that was exceptional. Everyone went above and beyond to make our stay a joy. The front staff booked my family a tour to Lamanai - must do, drive up past Orange Walk, board a speed boat up a river (it was an experience from National Geographic) to a hidden well preserved amazing Mayan ruin. Our guide was simply fantastic. Got back to the hotel exhausted, hot and thirsty. Dinner was fresh, delicious and creatively prepared but our waiter Kenny was the icing on the cake. He invited us to a private tasting of unique wine which Barrel Boom is so well known for, cashew, cardamum, pineapple, guava and THEN a tasting of the fine rums that Belize produces followed. All for no charge and for no possible gain except hospitality!! I couldn't believe it. The perfect end to a perfect day. We ended up in the pool after to watch an amazing lightening storm. Life doesn't get better than this. I would rate this hotel 10 out of 5!!! I will go back to Belize again for this hotel.

  • Stayed: March 2014, travelled with family
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1  Thank 2go2anywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014 via mobile

Many good things to say about Black Orchid, but one of the strongest aspects, for nature lovers especially, is the ability to view monkeys in their natural habitat. We saw a few on the first day and a whole family with 2 babies, right on the property! The river is nice and they have canoes and kayaks for your enjoyment. The restaurant and bar are great. Some of the servers were very busy, making the service a little slow, but understandable. Overall the resort is very relaxing. I would probably stay at BOR again.

  • Stayed: July 2014
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Thank nolaisgreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

This hotel was pretty and comfortable. The pool is nice and the food we had was all really good. The grounds were well cared for and beautiful. The staff was quick to tend to any problems we found. The air-conditioner in our room wasn't working properly, but it got fixed.

  • Stayed: July 2014, travelled with family
    • Rooms
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1  Thank TexasTravelGirl48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

We have stayed at this property three times. Our stays were more about the location than the resort, however, the management continues to make improvements every year. If you go ask for a room in Building T (better river views, small pool on the roof). Food and drinks are good, not to die for, but good considering your location. They offer several excursions, zip line, Mayan ruins, fishing, boating, cave tubing There's a sports bar for guest and the appetizers are good. Clean and excellent service, quiet, would be a great honeymoon location.

Room Tip: Building T (Thompson) new
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  • Stayed: June 2014, travelled with friends
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1  Thank Gypsy Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

We visited Belize with our two teenagers and found this to be a great hotel, 15 minutes from the airport and they provide free airport transportation. Rooms were clean and nice and the staff were very friendly and helpful. We stayed here twice on our way in and out of Belize. The grounds are beautiful and we did some kayaking in the river and enjoyed seeing the iguanas in the trees. Breakfast is included and is great. Belize is an amazing country and we hope to return. We'd definitely stay at the Black Orchid again. For more info on Belize, check out my blog at arewethereyetfuntravelwithkids.blogspot.com.

Room Tip: There is a newer wing that is very nice. We stayed in both the newer and older wing. The older wing...
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  • Stayed: June 2014, travelled with family
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2  Thank travelwithkiddos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

Our extended family of ten recently stayed at the Black Orchid for 4 nights while we visited the mainland. The place was VERY clean and comfortable and the staff was exceptionally friendly and helpful. We did several tours/trips that they organized and all were well executed with knowledgeable, friendly guides. The only criticism we had was the service in the restaurant was very slow, though once we figured out to preorder an hour or so before we wanted to eat, everything was fine. The food was OK but not exceptional. We would recommend the Black Orchid to other travelers.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
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2  Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Black Orchid Resort

Address: 2 Dawson Lane | Belize District, Burrell Boom, Belize
Phone Number:
Region: Belize > Belize District > Burrell Boom
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Burrell Boom
Price Range: £89 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Black Orchid Resort 3*
Number of rooms: 25
Official Description (provided by the hotel):
Belize has such contrasts from the beaches to the jungle to the Mayan ruins, from the rivers to the Cayes, a good base from which to see it all, is the Black Orchid Resort on the banks of the Belize River on the outskirts of Burrell Boom Village, fifteen minutes from the international airport it’s easy to reach and easy to leave from. Just a short distance away from Belize City, the resort is also within an hour’s drive of most of the country’s mainland attractions, making it a convenient launching point for your vacation adventures. We provide accommodations with an ambiance of environmental radiance, alluring air conditioned rooms and immaculate, quiet and safe grounds. We are an excellent alternative to Belize City and gateway to all Belize has to offer; with knowledgeable guides and transportation for snorkeling, deep sea fishing, cave tubing, Maya Ruin tours, complimentary international airport shuttle, free use of kayaks, canoes, peddle boats and free wireless internet access. ... more   less 
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Also Known As:
Black Orchid Hotel Burrell Boom
Black Orchid Belize City
Black Orchid Resort Belize/Burrell Boom

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