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“Ok. Just. ”

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The Rising Sun Hotel
Ranked #1 of 1 Hotels in Cleeve Hill
Maitland, Australia
Level 5 Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Ok. Just. ”
Reviewed 4 August 2014 via mobile

Nice pub with a view to die for.

Food is ok, but you'll enjoy the view more to be honest. We ordered 6 meals between us, and at least half were very (very) marginal. The prices suggest to you that it's going to be a lot more desirable than the reality.

Good deserts though, if you like that sort of thing.

Stayed July 2014
Helpful?
Thank chrisk495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parviz T, Manager at The Rising Sun Hotel, responded to this review, 23 October 2014
Thank you for taking the time to write a review on our establishment, I am sorry to hear that not all of your stay with us was up to our usual high standard. I have taken the issue up with our kitchen team to prevent this from arising in the near future. I am glad to hear you enjoyed our picturesque views from our beer garden as many guests do!
Myself and the Team at The Rising Sun Hotel look forward to seeing you again soon in the near future.
Kind Regards
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (159)
Date | Rating
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  • English first
  • French first
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English first
1 review
Reviewed 31 July 2014

We have just enjoyed two comfortable nights here and a family lunch party. The service is brilliant. The food is very good. No hesitation in recommending this honest and unpretentious hotel. The hanging baskets are outstanding at this time of year and frame the magnificent views.

Room Tip: ask for a view
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank CD P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parviz T, Manager at The Rising Sun Hotel, responded to this review, 23 October 2014
Thank you for taking the time to write a review on our establishment, I am pleased to hear your stay and lunch party with us went well, and our team provided their outstanding service as they always do. Our views from the garden are second to none, and we try and season our garden to the same standard. I am pleased to hear this stood out.
Myself and the Team at The Rising Sun Hotel look forward to seeing you again soon in the near future.
Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 27 July 2014 via mobile

Just been here for a late lunch with friends..... Haven't been here for years but was quite happy to give it a go.... Paid £9.95 for a Ploughmans which was one slice of a standard loaf of bread, two tiny slithers of cheese one of which was the rind of the Stilton which was inedible, two slices of ham which didn't look very appetising, half of what looked like a Tesco's pork pie, no butter, one pickled onion and two little offerings of some cheap rated chutney. We were all totally disappointed and that's five people who will not return. Also the sausages and mash came with onion gravy but the gravy was standard but had half a raw onion plonked in the middle of it. SHOCKING! DO NOT GO THERE TO EAT!

Stayed July 2014
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parviz T, Manager at The Rising Sun Hotel, responded to this review, 23 October 2014
Thank you for taking the time to write a review on our establishment, I am extremely sorry to hear that your visit wasn't up to our usual standard, I can assure you I will notify the chefs on the matter of the English Ploughman's so that future guests do not experience the same issues.
Please do not let this visit discourage you from visiting us again soon. As you can rest assured you will not experience the same problems.
Thank you again, and Myself and The Team at the Rising Sun Hotel look forward to seeing you again soon.
Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakeside, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 July 2014

Stayed for one night at a cost of £110 not including breakfast - definately not worth it. Good points are the amazing view and large bedroom. Minus points are that bedroom needed refurbishment, windowsill was very sticky, bathroom was grotty with broken towel rail lying on the floor. We saw the lunch and evening meals - looked to be of poor standard, and decided to eat in Winchcombe where we had an excellent meal. Much better places to stay locally.

Stayed July 2014, travelled as a couple
Helpful?
Thank berks5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parviz T, Manager at The Rising Sun Hotel, responded to this review, 23 October 2014
Thank you for taking the time to write a review on our establishment, I am extremely sorry to hear that your stay with us was not up to our usual standard. I have taken up your issues with our housekeeping team, and they will be resolved as soon as possible so we do not have future guests who stay with us experience the same problem.
Please do not be discouraged from staying with us for your next visit as I can assure you we will have these problems rectified.
Thank you again for your comments.
Myself and The Team at The Rising Sun Hotel look forward to seeing you again soon in the near future.
Kind Regards
Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Street, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2014

Very pleased with the parking as plenty of room any time of day as it was a large car park,
Enjoyed the food-had a meal at the hotel and really enjoyed the breakfasts, very filling .
Had entertainment one evening-a singer.
Could of easily stayed for longer as it was a lovely area to stay and if we had of done could of done lots more exploring of the area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Joanne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parviz T, Manager at The Rising Sun Hotel, responded to this review, 23 October 2014
Thank you for taking the time to write a review on our Establishment, I am pleased to hear your stay with us was as good as you say. The areas surrounding The Rising Sun Hotel live up to the Cotswold's name of being outstanding areas of natural beauty. The Team encourage the guests to explore the areas and point them in the directions of their favorite locations.
I am pleased to hear you appreciate the work we put into the Rising Sun to keep our guests entertained. We have entertainers performing every Sunday evening and Quiz Nights every Wednesday evening which are both extremely popular with locals and guests.
Thank you again and Myself and the Team at The Rising Sun Hotel look forward to seeing you again soon in the future.
Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elma, Washington
Level 5 Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 July 2014

The Rising Sun is a wonderfully located hotel and restaurant with views forever. To the rear of the hotel parking lot is a walking trail - with a boatload of sheep hanging out - giving a cozy vibe to the whole scene. I believe this trail hooks up with the Cotswolds Trail which allows people to walk from village to village, staying at places like this as they go. The staff is warm and welcoming. The rooms are clean and the beds are comfortable. This establishment is owned by the Greene King Brewery and the restaurant and bar are well managed. The ambiance is comfortable and interesting. We stayed on a Monday night and the terrace seating (with the astounding view) was full of locals as well as travelers. It is a convivial atmosphere and they run a Quiz night every Wednesday. Breakfast and dinner were good, with many options to choose from and including gluten free items which is important to me. Our room had an amazing view and they provided sleeping for three (as we travel with our 13 year-old son). My only caveat - which the hotel can do absolutely nothing about - is that the highway is quite close to the establishment and if you like to sleep with the windows open it is very loud with cars and trucks rolling by at the usual breakneck speed one finds in the UK:) Although I love the view - I might ask for a room in the back next time just for the quiet. We would absolutely stay here here again. I found this place through trip advisor and wanted to pay it forward.

Room Tip: The best views are from the top floor. There are amazing corner tables in the restaurant that provi...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank daughterofasailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parviz T, Manager at The Rising Sun Hotel, responded to this review, 23 October 2014
Thank you for taking the time to write a review on our establishment, our location at The Rising Sun Hotel is second to none, overlooking the Malvern Hills and Severn Trent Valley.
I want to thank you for your kind words on our service and ambience, at The Rising Sun we pride ourselves on our excellence in customer service and commitment to ensuring our residents and customers have the most memorable stay with us, whether it is just for a coffee or a single nights stay.
Myself & The Team at the Rising Sun look forward to seeing you again soon in the near future.
Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penzance, United Kingdom
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 July 2014

Very helpful staff, excellent bar and restaurant, outside garden with sunset views to Malvern, blighted a little by the busy road. Access to excellent walks directly behind the free hotel parking.
Fantastic views into Wales from the top.Room - a little tired, no bedside light on one side, some noise from machinery below as window open - hot! Dog friendly room and hotel, very accommodating to our Belgian Shepherd. Lots of hot water. Floor creaked markedly.
No loo brush. Breakfast very nice and good value at £6.99. Would stay again.

Room Tip: Rooms with views would be great, but may be near road and bar noise, however not sure so check with...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank farbaldereagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parviz T, Manager at The Rising Sun Hotel, responded to this review, 11 August 2014
Thank you for taking the time to write a review on our establishment, I am pleased to hear you enjoyed your recent stay with us here at the Rising Sun, although the minor issues you had encountered with your room, we will take these on board and aim to improve them for our next guests.
I am glad to hear you would return to us.
Myself and The Team at the Rising Sun look forward to seeing you again soon.
Kind Regard
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Rising Sun Hotel

Property: The Rising Sun Hotel
Address: Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Cleeve Hill
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Cleeve Hill
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Rising Sun Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Rising Sun Hotel
The Rising Sun Hotel Cleeve Hill, Gloucestershire

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