It upsets me to say this as this was meant to be a thoroughly happy day BUT.....
1) the organisers were unable to return telephone calls in a timely manner. Therefore we had to back up every phone call with an email.
2) when trying to organise caterers, we returned our menu choice via email and discussed this over the phone twice.
To weeks later following a futher phone call to chase up what was happening, we were told the caterers were unable to provide our food.
3) staff were rude on several occations to our friends. They made cutting remarks which upset several grown ups!!! (Who do not normally take offence at petty issues)
Overall i really feel that the organisers would be better placed retiring from this job. They made the whole event very stressful as they can not be trusted to remain professional and they certainly cannot be left to organise anything for you.
The venue is gorgeous but if i were to have my wedding day again i would have to AVOID this venue due to the stress and up set caused by its helpers!!! Jo T
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