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“Dire”
1 of 5 bubbles Review of The Fenwick Hotel

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The Fenwick Hotel
Ranked #1 of 1 Hotels in Fenwick
Certificate of Excellence
Mow Cop, United Kingdom
Level Contributor
107 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Dire”
1 of 5 bubbles Reviewed 12 September 2007

Too much trouble to book me in.
Room grubby.
How come staff don't understand horizontal surfaces collect dust?
Bathroom needs maintenance.
Very close to motorway but Best Western website doesn't say this - noisy.

  • Liked — Leaving
  • Disliked — Arriving
  • Stayed August 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Copyrightguilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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397 reviews from our community

Traveller rating
    256
    99
    27
    9
    6
See reviews for
129
106
3
55
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Dublin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 August 2007

I cannot sing the praises of the Fenwick Hotel highly enough. Every member of staff, without exception, was absolutely fantastic, they could not do enough for us. The bar was comfortable and inviting and well staffed. The food was wonderful, both in the restaraunt and at our private dinner function which was held in a spacious private room with its own bar and plenty of staff. The culture of excellence in customer service is driven by the hands-on approach of the owner /manager Alan and he is joined enthuastically in this pursuit of excellence by his staff. This combination of friendly, attentive service is seldom seen, even in 5 star properties. After a casual conversation with a staff member about the Scottish sweet "Tablet ", we were presented with a box of this wonderful confection, baked by Alan's wife. I left some items of clothing behind and these were posted to me. What more can I say ? experience it for yourself, if you are in the area stay and if you are staying in Glasgow or Troon go for dinner.

  • Liked — THe whole package
  • Disliked — No negatives
  • Stayed July 2006, travelled with friends
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taragh O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 25 July 2005

From the moment we arrived, we felt part of a happy family. The staff couldn't do enough to make our stay comfortable. The food was superb but it also had a happy bistro atmosphere where we felt at ease. The bedrooms were more than adequate with all the necessary requirements. In the morning a porter was on hand to check our luggage and take it to the car. I will definately be back again and will, with no hesitation, recommend this Hotel to my family and friends. Excellent stay, excellent stay. 10 out of 10

Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Fenwick Hotel

Property: The Fenwick Hotel
Address: 8 M77 Jct | Nr Kilmarnock, Fenwick KA3 6AU, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > Fenwick
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Fenwick
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Fenwick Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Situated in the picturesque, historic village of Fenwick we are centrally located with direct links to Glasgow, Prestwick Airport and Glasgow International Airport. Our accommodation is the perfect base for a leisurely weekend, getaway or rest and relaxation after the hustle of a business day. With ensuite facilities, writing desk, direct dial telephones, plasma televisions, complimentary wireless broadband, alarm call facilities, iron and ironing board, porterage, hairdryer and room service you will have everything you require for a luxurious stay.Boasting a boutique and individual restaurant, guests can enjoy breakfast, lunch or dinner in either the main restaurant or in the intimacy of our private chic booths.Our lounge offers a selection of drinks from freshly brewed coffee to tantalising cocktails with a choice of lights bites. ... more   less 
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Also Known As:
Best Western Kilmarnock
Kilmarnock Best Western
The Fenwick Hotel Ayrshire

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