Of all the wineries we visited during our time in Niagara-on-the-lake, this was one of the best, and it was the gentleman behind the counter who made the experience so good. He knew his wine and was willing to share his experience, his stories and his advice. It was a Sunday, and the Tasting room was not as busy as usual, so he was able to give us nice personal service. As a result the winery sold us more wine. There is a direct correlation between the service you enjoy and what you spend. All the wineries should learn this.
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