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“Outstanding in its class” 4 of 5 bubbles
Review of Graham Arms Hotel

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Graham Arms Hotel
Ranked #1 of 1 Hotels in Longtown
Certificate of Excellence
Carlisle, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Outstanding in its class”
4 of 5 bubbles Reviewed 24 May 2013

I dined early evening in the dining room of the Graham Arms (only to sit at a proper table height otherwise the bar area would have been fine ) and was delighted to be greeted by a vivacious waitress and a varied, interesting menu. Service was prompt and food quality good. The restaurant area was bright, clean, generally well decorated, Generally a pleasant environment in which to eat, The only fly in the ointment being the pint of real ale which was either the first drawn or the end of the barrel but that won't happen again.

Definitely recommended as a high quality, high end pub meal

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank curdsandwhey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Whitehaven, England, United Kingdom
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 1 May 2013

I visited the Graham Arms a month ago on the way back from Scotland and stopped for lunch. I must say for £ 7.95 the scampi and chips was very good value and the service was quick and very polite. Also as they sell real ale, this is a bonus as this is all I drink in the way of beer and the pint I had was very pleasant.
Only drawback is the decor is tired and dated and the bar especially needs to be redecorated and modernised, otherwise I would recommend The Graham Arms for a stopover for a meal. Also parking is easy and free in Longtown.

  • Stayed March 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank GlennA946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review, 7 May 2013
Dear Sir
Thank you for your feedback, I am pleased you enjoyed your lunch, the bar was only decorated last year, but please bear in mind the hotel was built in the mid 18th century and to have it modernised would not be in keeping for a Grade 11 listed property.
Yours
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, UK
Level Contributor
171 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 bubbles Reviewed 17 December 2012

Stayed at the Graham Arms hotel for one night due to everywhere else be booked up for weddings at nearby Gretna. First impressions weren't great. Couldn't access the hotel immediately as three drunks from the adjoining pub had blocked the entrance. First room was declined as it was miniscule and had no en suite. Second was better but needed TLC. Excess mould around the window frames and parts of the shower cubicle. Poor quality mattresses that had springs sticking out the side and would have been more suited for children use. The shower needed to be run for five minutes to get anything resembling hot water. Meals were surprisingly good, although the speed that they arrived clearly showed that they had been pre-cooked and warmed up. This is not a quiet hotel, noise from the bar, courtyard where smokers congregate & when the brewery delivers kegs at 7am ensured a disrupted sleep. Staff are friendly and the room is cheap. The recession is clearly hitting places like this and the money isn't available to bring it up to scratch. Dont quite understand the glowing reports as for another £15 we had a far superior room and experience the following night nearby. If a budget traveller this hotel will suffice, however those expecting a finer experience will be disappointed.

  • Stayed December 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ropley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review, 7 January 2013
I am sorry your stay was not to your satisfaction, the first room you saw although it is small does have an en-suite.
The room you stayed has now got a new mattress, the window has been cleaned and painted and the shower stall tray resealed.
Thank you for your comments as they help us to keep the hotel up to scratch.
Yours
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 November 2012

My family had a lovely stay at the Graham Arms. Lovely friendly atmosphere, great food & nice clean well stocked rooms. The ideal base to visit Cumbria & the Scottish Borders. Staff went above & beyond to look after us & both they & the locals made us very welcome. Great for familys, couples or anyone wanting a good value & comfortable place to stay. We will definitely be staying at the Graham Arms again soon.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SoaySW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 November 2012

The service and support given by all the staff was amazing x Over and above anywhere else I have stayed x
Food was very reasonably priced but top quality x
Looking forward to staying there again. next year x

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Oasis blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 October 2012

Our wedding party stayed at the Grahams Arms, for our wedding at Gretna in September, we were all made to feel very welcome. The rooms and the food were excellent, and the staff went out of their way to make us feel very welcome,especially stuart. We wouldn,t hesitate to stay there again in the future.

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albufeira, Portugal
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 October 2012

We chose the Graham Arms Hotel from an Internet Site and struck lucky in finding a wonderful Hotel which for us was faultless. Stuart and all of his staff could not of been more helpful even if we had been his own family. The welcome was great. The Bridal suite we were shown to was bedecked with Champagne (from freinds) and was spacious clean and imaculate with its en-suite bathroom. Flowers for the Wedding and a hair dresser for the Wedding day were seamlessly arranged. The Bar was welcoming & freindly and the Restaurant served just the food we wanted and at very reasonable prices. If this Hotel were 5 or 6 Star I would not have felt more at home but probably less comfortable.
Would not hesitate to reccomend this Hotel and to visit it again.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John_B189112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Graham Arms Hotel

Property: Graham Arms Hotel
Address: English Street | Longtown, Longtown, Carlisle CA6 5SE, England
Region: United Kingdom > England > Cumbria > Carlisle > Longtown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Longtown
Price Range (Based on Average Rates): £
Hotel Class:2 star — Graham Arms Hotel 2*
Number of rooms: 16
Reservation Options:
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Also Known As:
Hotel Graham Arms
Graham Arms Hotel Longtown, Carlisle

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