Nice place, good accommodation, good parking and nice wine and food in the bar. Would have rated this above average BUT,on arrival, we were told the double room we had booked was not available (despite being confirmed) due to them being busy. We were offered a twin room or, for a discounted rate, they would 'upgrade' us to a superior room which was a double. We refused and insisted on a double. If they've overbooked that's their issue not ours and it was our twentieth wedding anniversary after all. They therefore gave us the upgrade without extra charge which they should have done in the first place without trying it on.
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- Also Known As:
- Copthorne London Gatwick Hotel Copthorne
- Copthorne London Gatwick Crawley
- Copthorne London Gatwick Hotel Crawley
- Copthorne Hotel London Gatwick West Sussex