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“Could have been better”

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Travelodge Carlisle Todhills
Ranked #1 of 1 Hotels in Todhills
Certificate of Excellence
Reviewed 16 July 2014

Although the rooms have the new Travelodge look (which is Premier Inn but different colours) they have removed the heated towel rails in the bathrooms and the locks on the bathroom doors.

We stayed here for two one night stays, on our way to and from our weeks holiday else where. The first stay was better than the second as the young man who checked us in was far better then the lady who checked us in on the second stay, she was very uninterested and 'just doing the job' Our first check out was just leaving the key at the desk as no staff were present. Second check out the lady who checked us in was more interested on carrying on her conversation with other staff to even notice we had left.

We had a rear facing rom for our first stay (rm18) which needed to be dusted properly, the internal door handle fixed and better sound proofing from the motorway.

Our second stay was in room 15, which is front facing and has very little sound from the motorway. This room had no housekeeping or maintenance issues.

Plenty of noise from rooms above which we no see as standard Travelodge

Room Tip: Ask for rooms at the front as this is very much quieter than the rear facing
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Locutus-Mouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 - 225 of 300 reviews

Reviewed 15 July 2014 via mobile

We was going to a wedding in Gretna green so this was ideal as it's only 20 mins top from Gretna itself the only downside is that its on the southbound motorway so you have to come of at the junction then go north again. Young gentlemen at reception was polite and helpful he gave us two taxi numbers one from carlise and one that would come from Gretna. Room was large and clean. Downside was the price for wi-fi which we didnt use. At this travelodge you could bring a max of two pets at an extra £15-20 per pet and then a charge for the room clean the next day. I spotted two dogs being checked in but heard no noise from them. Had two good nights sleep and checkout is at 12 noon.

Stayed: July 2014, travelled as a couple
Thank NotoriousCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014 via mobile

Hotel check in easy with no queue.
Refurbished hotel with comfy beds.
Some noise from M6 (but to be expected as it was beside there).
The hotel corridors are roasting, too many tube lights on all the time!
Breakfast box a nice way to set you up for the day!
Value for money stop over.

Stayed: July 2014
Thank JohnDSt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

Shortly after checking in we promptly checked out. On arrival we were met by a rather stern lady, not entirely welcoming. We were given Room 2, a room which happened to be adapted for someone with disabilities. (We are not disabled). On entering the room, I removed my shoes, only to find "things" digging into my feet as I walked; the carpet had clearly not been hoovered. I spoke to reception who replied, "well it should have been, I will do it when you go out". I again returned to reception to request towels as there were none in our room, I was told they're definitely in there and had to go back to check. There were NO towels. The bathroom was not in a state you'd expect; there were dirty streaks up the outside of the bath panel and behind the sink. I cleaned the area behind the toilet myself. On turning on the shower, a stream of water spurted out from around the sides. The shower head was broken. This was the final straw, we packed our bags and checked out. This was our first experience of a Travelodge and also our last.

Room Tip: Avoid all of them
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  • Stayed: July 2014, travelled as a couple
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    • Rooms
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4  Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from Customer Services at Travelodge Carlisle Todhills, responded to this reviewResponded 17 July 2014

We are truly sorry to learn of the poor experience you received at our Carlisle Todhills hotel Debbie B. Our hotel staff are expected to provide a warm and friendly welcome to our customers so it is regrettable to learn this was not the case. Our housekeeping team are also required to follow a specific routine when cleaning our rooms and ensuring they are up to great standards. We'd like to be able to contact you to find a resolution. In order for us to do this please could you visit our website and use the Contact Us button to tell us more and when doing so please indicate you have left a TripAdvisor review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

arrived about 11pm to a smiling receptionist who had all our keys ready for us. rooms were very clean and tidy and inviting. bed was very comfortable and pillows lush. power shower was fantastic. would recommend this hotel

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Travelodge
Thank N M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Staff were helpful and polite ,the room was clean and smart ,the new bed and pillows give me the best nights sleeps in ages .Even though its its right beside the m6 and and a filling station the noise was not a problem even with the windows open all night. would stay here again.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Raymond H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

good, clean and comfortable hotel. The only problem is the traffic noise. It was continuous all through the night. We were very tired from a long drive but it still kept us awake. Otherwise excellent.




  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank ayeshawells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Carlisle Todhills

Address: A74 Southbound | Todhills, Todhills, Carlisle CA6 4HA, England
Region: United Kingdom > England > Cumbria > Carlisle > Todhills
Amenities:
Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Todhills
Price Range: £33 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Carlisle Todhills 2*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Travelodge Hotels Ltd and Evoline ltd so you can book your Travelodge Carlisle Todhills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Carlisle Todhills Hotel Todhills
Travel Lodge Carlisle
Carlisle Travel Lodge
Carlisle Travelodge

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