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“Nice Hotel but not English” 3 of 5 bubbles
Review of ClubHotel Riu Buena Vista

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ClubHotel Riu Buena Vista
Ranked #2 of 2 Hotels in Playa Paraiso
Leeds, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice Hotel but not English”
3 of 5 bubbles Reviewed 5 June 2014

Got back on 3rd June from a week here with Thompson with a friend and 2 daughters age 3 & 9. Pools are beautiful all 3 of them, pool for babies is nice with a cover and slide and ideal for toddlers.
View is pretty and a nice bay next to the hotel. Food is good quality but the same EVERY night with no exception.
Drinks all free AI and even Prosecco which was a nice touch for us girlies.
No snacksbar to take food out to the pool and no ice cream of lollies for the kids which was a shame.
No bottled water in the bars or resturante only in receiption for your room which was the big downside as we had to drink pop all week.

Staff generally helpful but some a little rude on reception. $50 to keep your room but for a late flight was deffo worth it as no shower room.

Bad points:-
Thompson reps - Diabolical, never there and even the booklets are in foreign no English at all.
No rep on the coach to the hotel and no rep presence by the pool or anywhere else for that matter.
Ruiland Kids club only from age 4, no little ones allowed.
Mini disco which is the reason I used to book Thompson holiday was utterly rubbish. Not one song or game or dance was English spoken.
The whole hotel was full of German, Russion,Polish and the Hotels management clearly catered for this and not English. In fact most of the staff spoke every language BUT English which was strange considering its their 2nd language in spain.

Big sunbed war everymorning so beware, dont put your towels out before 8am as secuirty will swipe them off.

All in all you wont be dissapointed but there is nothing to do for kids over 8 as its pretty boring but relaxing.

Room Tip: Family Room is amazing, really hugh with sunbeds on the huge balcony. 2 rooms 2 bathrooms and full s...
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  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sezza1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,787 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (582)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
West Midlands
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 4 June 2014

Lovely looking hotel from the outside but most definitely not up with the normal RIU standards. Great if you want to watch little brats running around with parents just watching. Restaurant always very full and again more like a 3 star in benidorm that a RIU with regards to food choices and layout. Rooms very basic but clean again I would say 3 star. Noisy at night but again due to little brats running up and down the corridor I dare say with the parents not knowing where they are, even my 2 kids complained! If you like Butlins then you would love this place. Nth and god we hired a car and could escape

Room Tip: As for a quiet room if one exists
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  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kirky999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

Service of all staff was second to none. Excellent. First class. Nothing was too much trouble for anyone. The only thing for us which let this hotel down was the hard beds, flat hard pillows, no storage space for clothes other than a wardrobe and the bathroom was very hard to get in and out of. There was no where to do your hair or put make up on either other than the bathroom which was not good if you had just had a shower.

Room Tip: Mountain view rooms 5th Floor B block. Bathrooms are very small and the door opens onto the sink mak...
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank julie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

Myself and my family have just returned from a weeks stay at this hotel over the May Half Term.
We read a few reviews before we left that were terrible!!! I can honestly say that whoever writes these things must always find something to complain about!!! We had an excellent stay. The Hotel was very busy but we had no trouble getting served with drinks or food in the restaurants at any time. Food was of a good standard and there was plenty to choose from,the only thing i would say about it is there is not enough choice for the children (but then our 2 girls are pretty fussy)!!
The rooms were very big and cleaned every day. Our room had twin beds and 2 sofa beds for the children and all were reasonably comfortable. There was plenty of Sun beds about even though it was busy you could get one at any time of the day. If you get up you can reserve them but not before 8am! if you do reserve them before 8 the security staff remove whatever you put on them!!!!
Pool towels are supplied free of charge and you can change them whenever you want to. We spent our time at the lower of the 2 pools as the children can use there inflatables in that pool.
All the staff are friendly and very helpful and work extremely hard. The whole complex was very clean and tidy and we had a really good time, and would have no problems recommending it to any one.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Bonny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Street, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

this hotel though a little shabby was exelent very clean, staff very friendly and helpful wih lots of little touches that make the difference.Full jugs of coffee on your table at breakfast being offered
glasses of fresh fruit juice and cava also at breakfast .being brought jugs of water and wine to
your table at dinner.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank peter f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exmouth, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

My partner, myself and our 6 month old daughter came to this resort in May 2014.

Below is our opinion on how we rated our stay.

As soon as we pulled up to the resort and entered into the building the first thing I noticed was how clean the place was, stunning marble flooring throughout the whole hotel, and a nice temperature, not too cold and not hot.
Approaching the check in desk the staff were extremely friendly and spoke very well English which was fantastic because my Spanish is non existent.

Our room was as requested, we asked for a microwave and we received it within 10 minutes, the room was spotless, very well maintained and beautifully prepared for our arrival. We had a stunning view from our balcony which overlooked the pool and sea which was lovely. Very spacious balcony,
Table plus two chairs and a sun lounger, plenty of room for our daughter to crawl about on. I've found with previous hotels the balcony is very small so it was a very nice surprise that it was big.

The dining area is very big and laid out well, inside and outside seating. All the staff are incredibly helpful, some days/evenings we found our own table and other times we were led, always greeted with smiles and offering drinks and a baby chair, as soon as you have finished your meal the plate is taken away.
The food was very nice, a good variety and food to cater for everyone, although I did find it quite repetitive so I was finding I was eating the same things at every sitting. But overall I was really happy.
The foods were things like; breakfast, cooked breakfasts, breads, cheeses, cereals and fruits
Lunch, soups, bread, salads, fruits, pizza, pork, paella, pasta, bolognese sauce, chips, rice dishes
Evening meal, soups, breads, salads, fruits, puddings, pastas, rices, paella, pizzas, sauces, pork, fish, vegetables, cooked joints of meat, meats in sauces, chips etc.
I found myself going up for extra helpings as the plates aren't too big. I always left full.

I was a bit disappointed there was no vending machines or little shacks by the pool with burgers and chips and fruits or other places for food if you were hungry inbetween meals.
They had drinks available 24/7 like vending machines with hot drinks and cold juices and fizz, alcohol is only available at the outside bar from 10.30am-12.00pm and inside from 6.00pm-12.00pm. They had a good range of alcohol, always a bonus being free.

The pools were massive! They had two main pools and a small baby pool off the top pool.
Unfortunately we found the water in ALL the pools to be
freezing! The weather was overcast most of the week we were there so that was probably why. I was expecting the baby pool to be warm but it wasn't, so my daughter could only handle being in the pools for 10 minutes or so because it was too cold. Once in the pool it was okay but the initial getting in was hard work. They had pool activities like volleyball and aqua gym which was good fun.

Other entertainment I thought was lacking. They had bingo everyday at 3 which I did once, and won, and got a bottle of champagne.
Evening entertainment in the main lobby was singing, most evenings it was more or less the same music mainly aimed for the older generations, there was one evening which had a really good variety of classics and new music. The football and formula 1 was on the TV so that kept the men happy. There was a gym but we didn't go in there, They did have children's entertainment in the evenings both outside and inside but we didn't attend those as our daughter is to young. They also had entertainment for the adults in the evenings with shows and things but again, we didn't attend as would be back in the room so unable to comment on those.

We found walking around the hotel grounds was quite up and down, pushing a buggy became quite hard work at times. Lovely views though. Leaving the hotel from the bottom of the grounds leads you to the private beach which is very pretty, we didn't go on there though, following the path leads you to other hotels and small shops, pubs and pharmacies. You can do a full circle and walk back around to the front of the hotel but again it is on inclines and declines and some quite steep so it can catch you unawares.

Overall we had a fantastic holiday, without a doubt the best resort I have stayed in, 100% will go there again and will definitely recommend to others. Hopefully the weather will be better next time which would be nice. Couldn't thank all the staff enough for how helpful and friendly they were, everyone we saw would stop and say hello to our daughter and always make sure we were happy which we really noticed and it made us extremely really welcome.

I've never stayed in RIU before but I'm already searching for others around the world to stay in next!
If you are thinking about staying in this resort I wouldn't even give it a second thought in recommending it to you.




  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank FairyDust1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Happy that we gave it a go, Of course I had read tripadvisor of which the reviews where not that bad!! else we would not have stayed there.
The staff where lovely,polite and eager to make the holiday a good one. The hotel was spotlessly clean(I am slightly OCD and cannot settle if my accommadation is dirty, couldnt fault it) Bedding and towelschanged everyday if you wished , Clean towels given out for sunbathing everyday(just hand in the used 1's and get a warm fresh replacement(FAB).
The food wasnt bad at all, plenty of choice, some cooked freshly in front of you, unless you are really fussy you wont go hungry.(They do an Itailian night, its nothing special, stick to the food in the main hotel, we wish we had) Plenty of different beverages!! and no restrictions on how many you can order at any one time, they provide trays to carry them!! I have never had that on any AI before/
Yes it is a large busy hotel and the noise levels can be high in the dininhg room and around the pool, but eating outside the main room is nicer and there are other quiet areas to sunbathe(Just explore and you will find them.
You will struggle a little to spend your Euro's in the local shops, so take advantage of the free bus to playa las americas(streets and streets of shops).
Could write lots more but going to let you guys try it, you really wont be disappointed/

Room Tip: South side is peaceful and the outlook is very plesant, the sun shines from about 3 -9, the sunsets...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank NettyM1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Buena Vista

Property: ClubHotel Riu Buena Vista
Address: Horno 35 , Urb. Playa Paraiso, 38678 Playa Paraiso, Adeje, Tenerife, Spain (Formerly Dunas Paraiso)
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Playa Paraiso
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Playa Paraiso
Price Range (Based on Average Rates): ££
Hotel Class:4 star — ClubHotel Riu Buena Vista 4*
Number of rooms: 509
Official Description (provided by the hotel):
Located in Playa Paraiso * 9-storey main building and villas * On the seafront * 10 km from Costa Adeje * Complimentary hotel bus to Playa de las Americas * 500 m from various shops * 30 km from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Also Known As:
Clubhotel Riu Buena Vista Adeje
Dunas Paraiso Tenerife
Dunas Paraiso Hotel Tenerife
Clubhotel Riu Buena Vista Hotel
Hotel Dunas Paraiso
ClubHotel Riu Buena Vista Tenerife/Playa Paraiso

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