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“Serenity Spa a must!!”

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The Regency Hotel Solihull
Ranked #1 of 2 Hotels in Shirley
Rednal, United Kingdom
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Serenity Spa a must!!”
Reviewed 12 June 2013

We didn't stay at the hotel but used the pool, spa and Jacuzzi on a day pass along with booking 90 minutes worth of facials and massage. Absolutely the best treatments I've ever had at any spa!!! So attentive, I felt like a new woman. The pool area is great too although the changing rooms could do with a bit of a spruce up. Lunch was good too, reasonably priced sandwiches and huge portion served along with unexpected chips.

  • Stayed June 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorusSolihull, General Manager at The Regency Hotel Solihull, responded to this review, 27 June 2013
Dear Jo,

Many thanks for your kind comments, they are much appreciated.
I was delighted to hear that you enjoyed our leisure club. We have just finished the refurbishment of our coffee bar hence it is great to hear that you enjoyed these so much.

Many thanks and look forward to welcoming you back soon

Hotel management
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811 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
81 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 June 2013 via mobile

We stayed here as part of a concert package, so can't comment on the pool or bar. The public areas are newly decorated and look good.
The room was spotlessly clean and well specified, apart from a very noisy extractor fan in the bathroom.
The breakfast was excellent, and the staff friendly. It is not recommended to put croissants in the toaster.
It's a chain hotel, but a good one.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pawel4380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorusSolihull, General Manager at The Regency Hotel Solihull, responded to this review, 18 June 2013
Thank you for your comments I am pleased you enjoyed your time with us and will pass on your comments to all concerned.

As regards to the noisy extractor fan we will look into this.

Once again thank you for taking the time to write a review and we hope to see you back in the near future.

Kindest regards
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire
Level Contributor
85 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 June 2013

One of the few hot days recently on our arrival here and we were glad of an early cooling drink in the courtyard. The staff here are friendly and helpful, the room was large enough and had a reasonable view. The room price was a true bargain on laterooms. We had neither dinner nor breakfast here, it being a warm evening the walk to the Harvester was pleasant enough but more than the two minutes a well meaning chap quoted.
The pool, hot tub, sauna and steam room were OK if not over large for the amount of users, the pool having a shallow area and seats for families to use.
The lounge area was pleasant enough to stay a while, with a mix of TV programmes all running at the same time.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosiv D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorusSolihull, General Manager at The Regency Hotel Solihull, responded to this review, 4 June 2013
I would like to thank you for taking the time to write a review regarding your recent stay.

I have forwarded your kind comments to all the relevant staff and we do hope you stay with us again in the near future.

Kindest regards
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nottingham
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 May 2013

we stayed at the regency the night before our flight from birmingham airport.the check in was very quick and efficient.the room very nice,clean and comfortable,one small problem we had was the room was a long way from reception and it made it heavy going to get the suite cases back to reception for a 5am start,but all in all the hotel is good.
my big dissapointment was the taxi service the hotel uses,firstly the taxi to the airport was not big enough to get 4 suite cases in the boot and i had to travel to the airport with one suite case on my knee and secondly we had to wait 35 minutes for the taxi to take us back to the hotel.
my overall score is average due to the taxi firm.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brinsley154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorusSolihull, General Manager at The Regency Hotel Solihull, responded to this review, 4 June 2013
Thank you for taking the time to write a review regarding your recent stay at The Regency Corus Hotel in Solihull.

I am pleased you found the hotel to your liking and do hope you will consider staying with us in the near future. We have taken on board your comments regarding the taxi service but unfortunately there will be times when the Motorway will be busy due to traffic from the NEC.

Once again thank you for your comments.

Kindest regards
The General Manager
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Stoke-on-Trent, England, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 May 2013

Stayed at this hotel for a business trip. Although it could do with a lick of paint in the corridors the room was nice. Decent parking (free) staff didnt bat an eyelid at me checking in late at night. Nice pool facilities and the bar is friendly and inviting. The bar menu is pretty poor though (only veggie option is pizza).

Breakfast was tasty and plentiful and the staff are very friendly and genuinely seem to want to help and engage with their customers.

Would definately stay here again.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorusSolihull, General Manager at The Regency Hotel Solihull, responded to this review, 4 June 2013
Thank you for comments regarding your stay at The Regency Corus Hotel, Solihull.

I am delighted that you found staff to be accommodating and breakfast plentiful.

In regards to your comment regarding ' a lick of paint'' we do have a redecorating programme in place.

I have forwarded your comments regarding the bar menu and this is being looked into.

We look forward to you staying with us in the near future.

Kind regards
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2013

the location and service is good. but our room smelled really bad of damp. when we first walked in i was gasping for air, as they tried to cover it up with airfreshner. i opened the window and hoped it would go away after we had used the pool, but it didnt it was a strong smell all night!!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jane d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorusSolihull, General Manager at The Regency Hotel Solihull, responded to this review, 3 June 2013
Thank you for your comments but very confused as we don't have bedrooms that start with a 5?

Have you got the right hotel?

As with any hotel all complaints are logged but I cannot find anything?

If you can perhaps give the hotel a call and let me know which room you stayed in we can investigate further as to my knowledge none of our bedrooms have been reported as being damp.

Thank you

Kind regards
The General Manager
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Mornington, Meath, Ireland
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 May 2013

we stayed at the regency for my cousins wedding last weekend and have to say that although the hotel looks like it could do with a good lick of paint and new carpets in a few places, the staff were very friendly and helpful and our rooms were quiet and peaceful away from the function rooms. The breakfast was plentiful, with a good range of items to choose from. There is a nice little courtyard that the kids enjoyed running around, but it would be nice if there was a little play area or climbing frame maybe. Overall it was a good value for money place, and i would recommend it.

Room Tip: Ask for a quiet room away from the function rooms and bar as they often have music tribute nights et...
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 656Michelle_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorusSolihull, General Manager at The Regency Hotel Solihull, responded to this review, 3 June 2013
I would like to thank you for taking the time to write a review and I am pleased you enjoyed your stay.

We do have a redecorating programme in progress and recently new carpets have been laid nin the coffee lounge and the public areas.

I have forwarded your comments regarding the plentiful breakfast to the Chef.

The Courtyard Restaurant is due to be refurbised in the near future.

We look forward to welcoming you back in the near future.

Kidnest regards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Regency Hotel Solihull

Property: The Regency Hotel Solihull
Address: Stratford Road, Shirley, Solihull B90 4EB, England
Region: United Kingdom > England > West Midlands > Solihull > Shirley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Shirley
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Regency Hotel Solihull 3*
Number of rooms: 112
Official Description (provided by the hotel):
This impressive hotel is built around an elaborate, large Victorian home which was later converted into the Regency Club. The hotel is surrounded by lovely grounds and yet is just a short drive from the motorway network and Birmingham. It is minutes away from the NEC and Birmingham International Airport.Meeting rooms are modern, well-equipped and versatile, suitable for conferences, seminars, training courses and all benefit from natural daylight and air conditioning. The hotel also has excellent health and leisure facilities and a great restaurant, bar and pub, perfect for unwinding at the end of a long day. ... more   less 
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Also Known As:
Corus Hotel Birmingham
The Regency Hotel Solihull Shirley

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