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Premier Inn Solihull (Shirley) Hotel
Ranked #2 of 2 Hotels in Shirley
Lincoln, United Kingdom
Level Contributor
150 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Great value!”
4 of 5 bubbles Reviewed 31 May 2014

My husband and I were visiting family in the area and stayed here for 2 nights this week. The welcome was very friendly and the Hotel had recently been freshened up. Our room was a typical Premier Inn room with an extra bed added so that our Granddaughter could spend a night with us. This was included in the price. The bathroom appeared to be updated and the shower was very good.
Reception staff were very pleasant and if we can get a similar financial deal again we will choose this particular Inn.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lizieann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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271 reviews from our community

Traveller rating
    71
    95
    62
    29
    14
See reviews for
78
63
14
85
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Essex, England
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

We had booked in for a two night stay, as we were attending a concert at the LG arena. On arrival, we were allocated our room, however on checking out our room, noticed that the shower door had broken. This was reported to the reception and we were quickly offered another room. There was another small issue, where I had to ask for another towel, but once again this was remedied quickly and courteously. The reception staff were brilliant, always a friendly smile, and they were happy to help at any time. The standard of the hotel was generally good, beds were very comfortable, with a choice of pillows. Extremely good value for money at £29 per night.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jivebunnie_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Easy to find and ideal for an overnight stay before going to the Airport, was your usual Premier Inn standard, the rear entrance from the car park was ideal when carrying cases although the carpets did look worn the rest of the hotel was in good condition.
No noise and the lady on reception was excellent and friendly

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveCardiff1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slough, United Kingdom
Level Contributor
572 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 bubbles Reviewed 22 May 2014

Now I paid £29.00 for my room so I wasn't expecting much and we all know with a Premier Inn it's the ridiculously comfy bed that's the deal breaker...it didn't disappoint.
Friendly welcome by staff, yes the entrance is a bit shabby but they are working on it, the scent of fresh paint was in the air.
My room was spacious, clean and cost £29.00!
My only negative was the noise at night in the corridor. If they could soundproof that better it would have been perfect. Yes you do gave nicer Premier Inns but this was OK for a night.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debsywalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 May 2014

I was unable to complete my night's sleep on my first night being wakened first by snoring from next door then talking. My third night was much worse being wakened at 2 am by someone entering next door and talking loudly, playing music and hand clapping until 2.50 when they left only to wake me again at 4 when they returned. I complained to reception who told them to keep the noise down but they continued to talk until 5.10 when one of them left. I was wakened again at 6 when the last occupant left.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Duncan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review, 8 May 2014
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malham, United Kingdom
Level Contributor
147 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 bubbles Reviewed 1 April 2014

I stay in Premiers all over the UK and this one lets them down, the entrance from the car park is filthy, the carpets are as bad, I had a ground floor room which was OK, the girls on reception were pleasant it was just the condition of the property.
The pub next door was a typical city pub with a few drunks being loud and annoying.
The breakfast was average, the girl explained that this was not a Premier Inn kitchen it belonged to the pub. The lighting in the breakfast area was pathetic, people could not read the menu without having to go to a window.
I won`t use this one again unless it has been refurbished

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OzYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review, 11 April 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 26 March 2014

First I must stress that a few of the people here really try hard and are great. While bed was good and room had the usual useful furnishings the reception was dirty, the rooms shabby, and the top floor rom with a Velux roof window was like being inside a drum in heavy rain. The check-in person had forgotten her glasses and could not complete the forms correctly, forgot to give me the essential car park ticket and so on. The pub restaurant attached does not belong to Premier and has staff who just don't care, who forget orders. Food truly awful. This is not the Lenny henry experience - stay up the road at the other Premier Inn near the M42.

Room Tip: Stay somewhere else.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neil018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review, 7 April 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Solihull (Shirley) Hotel

Property: Premier Inn Solihull (Shirley) Hotel
Address: Stratford Road, Shirley, Solihull B90 3AG, England (Formerly Premier Inn Solihull North)
Region: United Kingdom > England > West Midlands > Solihull > Shirley
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Shirley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Solihull (Shirley) Hotel 3*
Number of rooms: 194
Official Description (provided by the hotel):
Take the laidback approach in Shirley, just a short drive from Solihull and the NEC Birmingham ... more   less 
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Also Known As:
Premier Inn Solihull (Shirley) Hotel

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