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Club Med Serre-Chevalier
Ranked #1 of 17 Hotels in Briancon
Certificate of Excellence
GreenLeadersBronze level
Reviewed 27 April 2013

Usually opting for staying in Chalets when away skiing, we decided to stay at Club Med as overall it was a lot easier to do for the week away, due to the all inclusive offer. Having previously stayed at many Club Med ski resorts, we knew the standard to expect, but unfortunately it wasn't up to scratch here at the Serre-Chevalier resort. Although staff were very friendly, and overall the facilities in the Hotel were great- being a vegetarian came to a great problem for myself. A large majority of the food being served I could not have, leaving with basic things like plain pasta and salad to have all week. Also having usually gone to the Swiss side of the French alps, the resort of Serre-Chevalier, located nearer to Italy, is very small and in terms of skiing (particularly to an advance level) can get quite same-y if the weather is good. But would be good for a beginner. Although admittedly everyday before leaving to go skiing staff gave out Sweets and Génépi and on arriving back they did put on good entertainment.
Overall I would not go back, and nothing more than average.

  • Stayed: March 2013, travelled with family
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2  Thank gw239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 April 2013 via mobile

An amazing value for money ski holiday. Abdel and his hard working team made our stay so very enjoyable. Great location, good food, excellent ski lessons and lots of bonkers entertainment which kept us all in the party mood. We shall definitely be returning next year.

  • Stayed: April 2013
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1  Thank motheroftwo378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

We have just returned from this club med the fourth one we have stayed at. Two of our party came down with a tummy bug on day two and although we went to the Doctor on site and they gave them tablets there was no surprise or concern so we reckon this happens a lot. We found out later that some others went down with the same thing. We were advised by some of the staff to stay off salads and rice.There was an extra volume of children at the village than I have ever noticed before even though it was not the French school holidays. I chose this village because it was recommended for the English speaking but we were out on a limb and could not join in most of the activties as they were all in french.The food was poor and luke warm even for a 3T and was presented poorly for a Club med. Although we have stayed in excellent Clubs before I do not have the confidence to risk another.On a positive note the staff were very helpful and friendly except for a very arrogant bar guy which we tried to avoid at all costs and the evening entertainment was good. We as a party reached Gold status do not think you get anything to write home about as it is not worth all the money we have spent over the years. A mention to the girl who cleaned our room she was a star.
Take my advice AVOID AVOID AVOID.

  • Stayed: April 2013, travelled with family
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2  Thank antony c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013

CM Serre Chevalier has put us off going to CM again I'm afraid.....we have been to a few CMs, 3 & 4 T and while overall we like the experience and it suits our young family, especially for ski holidays, there have been a few niggles which we easily tolerated until now. Principally, the attitude of the staff does sometimes leave a lot to be desired. You certainly don't get the level of service available in a five or even four star hotel even though a lot of the time you are paying five star prices-you get the impression that the staff in CM just aren't trained for service industry to a five or even four star level: they have the attitude " well I'm really a student/whatever". The attitude is generally that this is just a phase in what will no doubt be their individual life experiences filled with adventure. That is entirely their own business, good luck to them BUT when I pay a lot of money to stay in a resort, I really do resent having to be the victim of their insouciant attitude to customer service. Honourable mention must go to the girl who works in the swimming pool, who told me that the pool closes earlier than advertised on the notice at the entrance to the pool when I tried to get in to use the shower one evening half hour before closing time-there were no fresh towels put in my room that day, plus the showers in the rooms are just awful-really primitive. She looked at her watch and shook her head and said "closed" even though as i said, it is half hour before closing. Another evening I tried to purchase wifi code (€20 for the week) the girl at reception said sorry she had no codes and I would have to come back in the morning. I had had to send an urgent email for work but had no choice but to wait-still had to pay the full price which as a matter of principle, was really irksome. The fact that the children HATED the mini club was not of course helpful either. All in all, this is not a good CM experience and will most likely not return to a CM resort for holidays in future-there are better hotels and holidays available for similar prices.

Room Tip: Just find a good hotel!
  • Stayed: March 2013, travelled with family
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12  Thank noschol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2013

Of the many clubs I stayed, this was by far the worst. It lacks in atmosphere and if you do not speak French you feel left out both on the slopes and during any social activity in the club. The food, that usualy is a PLUS at any club, is less than average. Variety is there but no real change over the week, and it seemed not clean or hygiene. It all tasted bland and the display was like in an army mess hall. Would not recomend this club!!!
Even the kids had hard timne with lack of French at the Mini Club and Petite Club.

Room Tip: Try to get a room with a Terrace
  • Stayed: February 2013, travelled with family
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8  Thank Rafib1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2013

I've just been, and I'd like to order some of the photos that they take of you from in and around the hotel. Does anyone happen to know the URL of the company that was doing it? It was plastered all over the wall where those touchscreens were, but I forgot to jot it down.. doh

  • Stayed: February 2013, travelled with family
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Thank Andy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013

It is a perfect place for families, very well organized, in a fantastic location, directly on the slopes (huge station, with every kind of piste, for beginners and more expert and one of the best places for off piste). Included in the price you have ski lessons morning and afternoon, full board and entertainment. Animation is outstanding, very nice with every age of kid. You can do what you want, but if needed, you can drop your kids at 8 am and collect them at 5 pm, they feed them, they prepare them for ski lessons and take them there. Food is very nice, with a great variety of things. In general personnel is outstandingly nice and gentle, always smiling and willing to help. I definitely endorse it!

Stayed: February 2013, travelled with family
1  Thank Elena V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Med Serre-Chevalier

Address: Le Bez - La-Salle-les-Alpes | Serre-Chevalier, 05240 Briancon, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Hautes-Alpes > Briancon
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 17 Hotels in Briancon
Price Range: £281 - £730 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Med Serre-Chevalier 3*
Number of rooms: 350
Official Description (provided by the hotel):
The resort of Serre-Chevalier is home to the Village, designed as a large hamlet of about fifteen chalets. Its typical rooftops and facades in wood and stone, is in total harmony with the decor. Inside, the spaciousness and warm decoration of the lounges in the style of family rooms create a holiday location. Everyone can thoroughly devote themselves to their favourite activities, whether in the Snow Garden, on the slopes of the ski domain, in the indoor swimming pool or in the Club Med Spa*. ... more   less 
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Also Known As:
Club Med Serre-Chevalier Hotel
Briançon Club Med
Club Med Briancon

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