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“Basic but very good.”
Review of Hotel Express

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Hotel Express
Ormskirk, United Kingdom
Level Contributor
838 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
“Basic but very good.”
Reviewed 14 August 2014

A very basic,Travelodge type of place. Very clean room with efficient shower. Very good buffet breakfast and free airport shuttle with a very pleasant, helpful driver. Our bill was a little wrong but was soon corrected. I would definitely stay here again. Drinks in the room fridge are cheap.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank pollyoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Redding
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 August 2014

Needed a hotel close to the airport as we arrived late and then left early for the Pantanal. Hotel Express provided us with a courtesy airport pickup. Our rooms were clean--no frills. Breakfast turned out to be a typical Brazilian breakfast with juices, meat, cheese, bread/rolls/sweets, and fruit. Although staff did not speak English, were helpful getting us assigned to our rooms and on our way the next morning. If all you need is a clean bed close to the airport, this hotel works out well.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank trav4hob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 May 2014 via mobile

We stayed here for one night prior to our trip to the Pantanal, arriving late and leaving early in the morning. The room was clean and comfortable, and the breakfast was good The hotel does apparently provide a free shuttle service, although ours never arrived. Overall, this hotel is recommended for its location and fairly reasonable price.

Stayed May 2014, travelled as a couple
Helpful?
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 January 2014

Thanks to the lovely and warm-heated staff in Hotel Express, we had a very special and memorable Xmas day in Brazil after our original Pantanal tour plan went disarray, all because our tour guide didn't show up as promised.

My friend and I arrived in Cuiaba airport at midnight on Xmas eve, the hotel staff picked us up from the airport, we had a nice sleep in the newly decorated hotel room. The room is very clean and spacious with AC. After a plentiful breakfast with loads of fruits, we were ready to meet the guide we paid the deposit to.

The nightmare started from a call from our guide 45 mins after we were supposed to meet, we were told that he couldn't come as his overnight bus broke down, he said he would send a taxi for us to our next hotel. We waited another 2 hours but the taxi driver never showed up. We realized things went very wrong, but didn't know what to do as we couldn't speak Portuguese and know nobody in Brazil.

The hotel staff learnt what happened to us and started helping us out. Though none of them speak much English, they used google translate to comfort and communicate with us. Firstly, the hotel staff called our guide and asked him to sort out what we could do next. Unfortunately we didn't hear back from our guide after one and half hour, the hotel staff helped us explore other options.

The hotel staff kindly drove us to the airport to seek for tourist info from airport, and they also helped us verify our next hotel booking. We only knew the name of our next hotel booked by our guide, didn't have a contact telephone number. The hotel staff tried all the means to contact our next hotel, and confirmed that we had a reservation. However, our next hotel didn't have a car to pick us up, and even worse thing was that it was difficult and expensive to find a taxi to Pantanal on Xmas day.

We started thinking of booking another guide/tour, the hotel staff continued helping us and called a few tour agencies and agents to see if they are working on boxing day. It was such a frustrating and long tiring day, and the worst day for us during our Brazil trip, at the other side, I felt so lucky that I was in the Hotel Express. These warm-hearted staff offered their help to two foreigners and tried their best all day to help us. We are grateful to have stayed in this friendly hotel and met all these wonderful people working in Hotel Express. We found another tour in the end, and had a great time in Pantanal. I have to say what the hotel staff did were far beyond their work duty, and I felt the great kindness and friendship offered by the hotel staff.

I strongly recommend Hotel Express to any travellers to Cuiaba/Pantanal, these wonderful and lovely people made this Hotel a special and 5-star place for my friend and me.

Qiong

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank QLee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Express

Property: Hotel Express
Address: Avenida Governador Joao Ponce de Arruda 784, Varzea Grande, State of Mato Grosso 78110-900, Brazil
Region: Brazil > State of Mato Grosso > Varzea Grande
Amenities:
Restaurant
Hotel Style:
Ranked #2 of 17 Speciality Lodging in Varzea Grande
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Express 2*
Number of rooms: 54
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