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“A bit over-rated”

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Seasons Sport & Spa Resort Brits
Ranked #1 of 11 Brits B&B and Inns
Reviewed 3 February 2014

We booked through the Holiday Club and when we arrived we found the units large and spacious however, they are tired and not very clean. The management made every effort once we requested a big clean to accommodate us and this was much appreciated. However, this should not have been done in retrospect. Our unit was not air conditioned and the upstairs bedroom did not have a ceiling fan... So extremely hot in summer. It was a bit disappointing after driving 7hours to get there. Yes the spa is a wow factor and is their saving grace.

  • Stayed: December 2013, travelled with family
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3  Thank YenushaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoTouchdownResorts, Public Relations Manager at Seasons Sport & Spa Resort Brits, responded to this reviewResponded 18 March 2015

Dear YenushaR,

Thank you for taking time to write a review it is important to us to be made aware of shortfalls so that we can better our services in the future.

It is good to hear that management responded to your complaint about cleanliness as quickly as they did and remedied the solution. We agree that this should have been done before you arrived and will speak to the relevant parties to investigate further as to why this was not done.

We will look into the matter of air conditioners in the units in conjunction with Holiday Club.

Kind regards,

Jessica Brink
The Seasons Team.

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127 - 130 of 130 reviews

Reviewed 15 October 2013

We used a groupon voucher & booking was done efficiently.
Arrived to a quick and easy check in. We immediately jumped in the warm jacuzzi. We were thrilled at sound of thunder but soon disappointed when the kitchen flooded when the storm arrived. We alerted duty manager and a maintenance guy took a while & admitted they know the problem. The best solution was packing towels on the floor.
We would have liked an extended apology/acknowledgement of the inconvenience, even if it's at check-out.
Beautiful and a great escape from the hustle in jhb.

  • Stayed: October 2013
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Thank Tlaleng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

The units have lovely covered eating areas, with bush veld views of magnificent trees. The maintenance was a bit poor with broken towel rails & rusted soap holders in showers. The pillows were a bit on the hard side. Great golf course with Zebra & buck roaming wild. The spa was beautiful in every way, world class & definitely worth spending an extra hour or 2 enjoying the facilities before your treatments. Children's facilities were fantastic, 3 pools, games room, putt putt. Restaurant served basic, very good, tasty meals. There has definitely been someone with a bit of flair in the design of the resort.

Room Tip: Try to get a secluded chalet, away from swimming pools
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  • Stayed: October 2013, travelled with family
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Thank Brenda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoTouchdownResorts, Public Relations Manager at Seasons Sport & Spa Resort Brits, responded to this reviewResponded 18 March 2015

Dear Brenda,

First off thank you for taking time out to write this complimentary review. It is always good to hear back from our guests regarding their experience at the resort.

The Seasons team are thrilled to have provided you with a positive experience at the resort. Each aspect of the guests stay is important to them from providing tasty food to entertainment and activities for children to allow parents to relax and enjoy their stay.

Thank you for bringing our attention to the worn bathroom fittings. We will get maintenance on to checking and repairing in all the units.

We would love to welcome you back to Seasons for another wonderful stay in the near future.

Kind regards,

Jessica Brink
The Seasons Team.

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Reviewed 28 January 2017
Google Translation

  • Stayed: January 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank 887samuelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospitalityPro248, General Manager at Seasons Sport & Spa Resort Brits, responded to this reviewResponded 6 February 2017

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Additional Information about Seasons Sport & Spa Resort Brits

Address: Farm 116 Hertebusfontein, Old Rustenburg Road | Bushveld View Estate, Brits 0250, South Africa
Region: South Africa > North-West Province > Brits
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 11 B&Bs / Inns in Brits
Price Range: £138 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seasons Sport & Spa Resort Brits 4*
Number of rooms: 14
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