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“Comfortable stay”

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Ibis Brussels Expo-Atomium
Ranked #1 of 3 Hotels in Grimbergen
GreenLeadersBronze level
Bristol, United Kingdom
1 review
“Comfortable stay”
3 of 5 bubbles Reviewed 1 December 2013

Very large room on the plus side but a little dated and 2 single beds rather than the double which was expected. On site restaurant was quaint but food was overpriced for what we received, however this was my only gripe.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank TravellerP1903FO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Manager at Ibis Brussels Expo-Atomium, responded to this review, 2 December 2013
Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Cédric CHRISTOPHE
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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282 reviews from our community

Traveller rating
    36
    116
    94
    23
    13
See reviews for
39
95
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95
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Maldon, United Kingdom
1 review
3 of 5 bubbles Reviewed 23 September 2013

The hotel is very close to the exhibition centre. I just thought it was very expensive as the current show was not a big thing and I was just in Bruxelles for other business that this very "confidential" show ; not sure we should all pay such a premium to be honest.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank JMT642013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Manager at Ibis Brussels Expo-Atomium, responded to this review, 25 September 2013
Dear ,

Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that you found the hotel too expensive.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Cédric CHRISTOPHE
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels
1 review
4 of 5 bubbles Reviewed 15 August 2013

it was very hot those two days and we searched a hotel nearby with airco
so those room was just what we needed at that moment, the receptionist did his work very well and the room was cleaned well; the bed was confortable and the shower was ok.


  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Mieke D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Manager at Ibis Brussels Expo-Atomium, responded to this review, 19 August 2013
Dear
We very much appreciate your comments regarding your stay at the ibis Brussels Expo Atomium. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Cédric CHRISTOPHE
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maaseik, Limburg, Belgium
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 28 July 2013

Most positive point: the bed. Great mattress! Room was spacy enough for 2 nights. Clean. Bathroom OK, shower gel provided, good lights, walk-in shower (little bit of mold). No luxury, basic, but OK.
Free Wifi in the room. Staff was correct and did their best to speak Dutch. Private parking 15 euros/night.
Quite room, except a lot of doors banging shut form the other guests during the night.
Breakfast was not worth its 15 euros, but maybe I got the wrong impression because there was a very large group of oriental people (India? Pakistan?) who raided the buffet and who stood/hung eating everywhere, taking things from the buffet and putting them back, drinking (!) straight from the balsamico bottle, etc. Staff did nothing. These people didn't clear their plates, so there was not room to sit anywhere, tables where cluttered, etc.
It's the only hotel near the UZ Brussels and sometimes the rates are OK, but I payed over 90 euros/night and I felt that was a bit overpriced.
One day I went away and forgot to take my laptop, so I phoned the reception and asked them to put my laptop safely away. The assured me they would. When I came back at night laptop was still where I'd left it.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Poetin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Manager at Ibis Brussels Expo-Atomium, responded to this review, 13 August 2013
Dear
Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Cédric CHRISTOPHE
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Brussels Expo-Atomium

Property: Ibis Brussels Expo-Atomium
Address: Romeinsesteenweg 572, Grimbergen 1853, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Grimbergen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Grimbergen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Brussels Expo-Atomium 3*
Number of rooms: 81
Official Description (provided by the hotel):
The Ibis Brussels Expo Atomium hotel has a central location, 8 km from the city centre and Brussels International Airport. The hotel is situated opposite the main entrance of the Exhibition Centre known as Brussels Expo and is close to Brupark, the Atomium, King Baudouin stadium and the Royal Castle of Laken. Book one of our 81 rooms and make use of the hotel facilities we offer, including one meeting rooms for your seminars, a bar open 24 hours, private outdoor pay parking and WiFi Internet access. ... more   less 
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Also Known As:
Ibis Brussels Expo-Atomium Hotel Grimbergen

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