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“Nice place to stay”

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Ibis Brussels Expo-Atomium
Ranked #1 of 3 Hotels in Grimbergen
GreenLeadersBronze level
Reviewed 14 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Ashish P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this reviewResponded 22 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (306)
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36 - 42 of 306 reviews

Reviewed 5 July 2014 via mobile

Room was ok, bed was nice and comfy, fairly standard but perfect just for the night after long day driving. Breakfast was ok nothing amazing but no problems. Only thing that would have been nice was a kettle in the room to make a drink but that's not a big deal

Stayed: July 2014
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this reviewResponded 7 July 2014

Dear,

We very much appreciate your comments regarding your stay at the ibis Brussels Expo Atomium. It is always a pleasure to receive positive feedback.

I will share your comments with our team.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Cédric CHRISTOPHE
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

Stayed here for a week and staff very helpful and rooms clean/well maintained.

No kettles available in rooms at all, have to go to bar to get hot water. Not at all good.

Breakfast is a tad disappointing, the hot food is inedible and the orange juice is standard dishwasher flavour.

Easy to get into centre of town from, 10minute walk and 20-30mins straight on metro.

Excellent double glazing but not quite enough to avoid the hum from the air conditioning units outside my window. Would say avoid my room but the trade off is the car park or the main road.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank OCHL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this reviewResponded 25 June 2014

Dear,
thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium and thanks you for your remarks concerning the staff.
I am sorry that your experience at the breakfast did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Cédric CHRISTOPHE
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

We stayed here for one night after seeing Elbow in concert at the Palais 12 (which was brilliant). Its very handy for the Palais 12 (just round the corner). The hotel is tidy but a little tired (and strangly smelly) in places. Service was good with a good selection of Belgium beers.

  • Stayed: June 2014, travelled as a couple
    • Value
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Thank Jude270865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this reviewResponded 18 June 2014

Dear client,
Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Cédric CHRISTOPHE
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Perfect for a one night stay. Very easy to find from junction 7a of the Brussels ring road.

Restaurant was only serving pizza due to a lack of guests on that night. Not the most palatial of areas, but there are a couple of other restaurants nearby.

  • Stayed: May 2014, travelled with friends
    • Value
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1  Thank andywilson1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this reviewResponded 2 June 2014

Dear
thank you for your comments regarding ibis Brussels Expo Atomium.

We would be glad to welcoming you for your next visit to Brussels.

Kind regards

Cédric CHRISTOPHE
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

Stayed here for 1 night because of business I had to do in the area the next day and the location was perfect. The hotel was easy to miss in the night and the parking lot small so had to park on the street. Very torn, basic appearance in the lobby and lift. Also the rooms were not in very good condition. A refurbishment is certainly long overdue and the bathroom door handle was hanging on its last screws. In any case I got a good night's sleep but the real deal-breaker was the cucumber on the breakfast table that had gone bad. The waiter was not very apologetic but the manager offered a free breakfast. Still I wonder how it is possible this had gone unnoticed by the kitchen staff. I cannot recommend this hotel unfortunately.

  • Stayed: February 2014, travelled on business
    • Value
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    • Cleanliness
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Thank PandyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this reviewResponded 12 May 2014

Dear,

Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Cédric CHRISTOPHE
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Robert R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this reviewResponded 5 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Brussels Expo-Atomium

Address: Romeinsesteenweg 572, Grimbergen 1853, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Grimbergen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Grimbergen
Price Range: £61 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brussels Expo-Atomium 3*
Number of rooms: 81
Official Description (provided by the hotel):
The Ibis Brussels Expo Atomium hotel has a central location, 8 km from the city centre and Brussels International Airport. The hotel is situated opposite the main entrance of the Exhibition Centre known as Brussels Expo and is close to Brupark, the Atomium, King Baudouin stadium and the Royal Castle of Laken. Book one of our 81 rooms and make use of the hotel facilities we offer, including one meeting rooms for your seminars, a bar open 24 hours, private outdoor pay parking and WiFi Internet access. ... more   less 
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Also Known As:
Ibis Brussels Expo-Atomium Hotel Grimbergen

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