Firstly I think the photos available on numerous websites are slightly false and are not a true picture of this hotel. To start the room was small, it was cosy and has good range of amenities, but the decor was dated and definitely in need of an update. The bathroom was a decent size considering the size of the room, however the shower was very poor. The water trickled from the shower head. On our first night we had a problem with out toilet. It would not flush. So we reported it to reception staff who kindly put us in to another room overnight as there was no maintenance staff available and the room we were going to overnight was booked the for the following night. The next morning we took the key back and asked about the toilet, the woman on reception was quite rude and the first thing she said to us was 'there was absolutely nothing wrong with the toilet'. Well I beg to differ! Anyway we went back to our original room to find the toilet was working better but occasionally didn't flush! Just like the original problem! Anyway the breakfast options were good and the staff at breakfast were very helpful. Unfortunately I feel that this hotel charged too much for it's rooms and won't be staying again.
- Official Description (provided by the hotel):
- Take in the serenity of our grounds, and you’ll find pastures teeming with wildlife. Gaze across Derwentwater and you’ll find majestic fells, shrouded in time and mystery. Within the hotel, you’ll find an excellent standard of service, and all the facilities you’d expect from a Coast & Country venue. You’ll find an intimate, relaxed feel throughout, and a warm, friendly service at all times. ... more less
- Reservation Options:
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- Also Known As:
- The Derwentwater Hotel Keswick/Portinscale, Lake District