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“Cosy, old fashioned room, very clean, food average, staff friendly.”

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The Derwentwater Hotel
Ranked #1 of 1 Hotels in Portinscale
Reviewed 3 November 2010

Stayed here with a group of friends, 29 in all. I enjoyed my stay and would definately come back. Our room was a good size, the room and bathroom were very clean. It was a bit hard to sleep well because the room was so warm, even without the radiator on.
The evening meal was a little below par, though the breakfast was lovely and everything was plentiful. We found the staff very friendly and helpful, and if something was asked for, they made sure it arrived, though sometimes their interpretation of the request led to some good natured amusement.
For some reason, the bar shut at 11pm - we would have liked to have stayed in the bar for longer.

  • Stayed: October 2010, travelled with friends
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Thank 123olly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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701 - 707 of 783 reviews

Reviewed 17 October 2010

We chose the Derwentwater hotel mainly on recommendation of a family member, who has stayed there before and who was with us, and partly because our dog could stay too. The location and grounds are beautiful. We are all elderly, and the stroll to the Lakeside was very enjoyable. The other guests were friendly, and the staff were friendly and helpful. Bar snacks were quite good.
The downside was the Evening Meal. Oh dear, Oh dear, Oh dear. The evening meals were poor, really poor. We eat out regularly at home and wouldn't go back to a Restaurant serving this standard of food. The family members who had stayed here before were amazed at the deterioration in the Evening meals and complained to the Management, as did we. The Management did not seem unduly surprised.
All considered we would only stay here on a Bed and Breakfast basis, because of the beautiful location, and would eat elsewhere in the evening.

  • Stayed: June 2010, travelled with family
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Thank JeanDC49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2010

Lovely quiet location, about 10 minute drive or pleasant 15 minute rural stroll from centre of Keswick. Grounds of hotel extend to lakeside. Staff extremely friendly and welcoming. Menus offer good choice and variety. Good walking on doorstep. Ideal place to stay for access to central and northern lakes.

  • Stayed: October 2010, travelled as a couple
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Thank SusanWorcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2010

We have Just Returned From Our Second Visit Within The Month And I Have Read Some Of The Recent Reviews With Interest. Our First Visit Was On A Weekend And We Were Attracted To The Hotel Due To Its Position On The Lake And The Fact That It Is Dog Friendly. We Booked Through Coast & Country By Telephone And This Was A Very Easy Experience And The Only Other Thing We Had To Do Was Book THe Dogs In Directly With The Hotel And This Again Was Organised With One Phone Call. On Arrival We Were Dealt With Very Quickly By Very Friendly Staff And What A Great Weekend We Had. The Hotel Is Comfortable And All The Staff Are Very Efficient And Polite. Nothing Is Too Much Trouble For Them And The Food Is Excellent. The Bar And Conservatory Area Is Very Pleasant And The Prices Are Suprisingly Low, £3 For A Good Pint Of John Smiths. It Does Have To Be Appreciated That This Hotel Attracts Mainly Retired Clients So Do Not Expect Lively Entertainment Every Night Although The Management Have Organised Various Tribute Acts To Appear In The Next Month Or Two And I Hope This Goes Well. We Were Delighted With Our First Stay and Returned Again Last Week With My Parents Who Are Both In Their Mid Eighties And Again We Had A Very Enjoyable Stay. On Reflection We Use Hotels Frequently Arround The World And For A Relaxing Break In A Beautiful Area This Hotel Takes Some Beating For Value For Money. Mike Tibbett (Scarborough)

  • Stayed: October 2010, travelled as a couple
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1  Thank miketibbett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2010

I stayed there over the August Bank Holiday and initially had to move rooms because I thought I had booked & paid for a superior one but was told no, it was only a lake view with a bog-standard analogue TV - totally useless in a digital only area and a disgusting bathroom with black mould on the shower head, no water pressure and peeling wallpaper. The new room we were moved to was very nice but we were unable to use the bath because of the filthy water full of sediment in there. We were offered yet another room but as we had already moved once & were assured it would be fixed, we declined. It was never fixed and the manager was a waste of space. Shearings have finally responded to half my complaints today saying everything was fine. I have the photos - I don't think it was! The bedrooms do NOT match the standards in the brochure! I can't describe how let down I was by our stay there, it's such a shame because the location is beautiful and some of the staff are lovely, but don't waste your money, book an unlisted B&B because you will probably get better facilities and much better value for money.

  • Stayed: August 2010, travelled as a couple
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Thank Smokefree27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2010

Staff unfriendly, food poor, room old fashioned… Stay anywhere else is my advice.

  • Stayed: September 2010, travelled as a couple
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1  Thank Brandless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2010

I stayed here for one night while on a motorcycling trip with a colleague - we hadn't booked in advance, and found the place using points of interest on a GPS.

Its a big place, and there's refurbishment going on - which is needed. To be fair, I stayed in a room that had NOT been refurbished, but I considered asking for the Daily Sketch to be delivered in the morning - and that ceased publication in 1971 (by which time, incidentally, most of the other guests had already retired).

The most notable problem was the food at dinner time. The starter was an unpleasant soup - soup is supposed to be a liquid, I think - this was not. The main course was a bland, roasted chicken breast served with vegetables which had been boiled into submission, and they served us cheese rind afterward. Yes, that's right - slices of smoked and stilton cheeses, 3mm thick,and consisting entirely of the bits other people would cut off and discard.

Actually, we enjoyed it, but in the same way you enjoy laughing at a film which isnt supposed to be funny.

Also, the pianist was dead.

  • Stayed: September 2010, travelled with friends
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Thank GrumblingDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Derwentwater Hotel

Address: Portinscale, Keswick CA12 5RE, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Keswick > Portinscale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Portinscale
Price Range: £50 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Derwentwater Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Take in the serenity of our grounds, and you’ll find pastures teeming with wildlife. Gaze across Derwentwater and you’ll find majestic fells, shrouded in time and mystery. Within the hotel, you’ll find an excellent standard of service, and all the facilities you’d expect from a Coast & Country venue. You’ll find an intimate, relaxed feel throughout, and a warm, friendly service at all times. ... more   less 
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Also Known As:
The Derwentwater Hotel Keswick/Portinscale, Lake District

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