My husband and I wanted to get out from the smoggy city and enjoy 5 star luxory in the mountain Vlasic, pool and spa, good food as well as fresh air, just relaxing fom the past week.
By the phone we were told one price but after our arrival it was another story (it was not possible to make reservation over Booking.com or their own web-site for December 21, 2013). Of course the price was up, it was like their only available room.The room was nice up to the standards, overlooking the center of ski-happenings and wright underneath our windows there was a giant tent with some music playing and some other animating activities wich we assumed would be finished at the and of the daylight.
After the pool with spa ( very small ) we went for a cup of coffee, waiting 25 minutes to get it..Later in the restaurant we were waiting for very light meals for more than 45 min, and my husband eventualy got a wrong meal as the waiter misunderstood him.He offered to change it to the right one (and may be another 45 min.), so we refused it. They appologized and did not charge us for the dinner.
Getting beck to the room (very hot and hard to regulate it) we were faced with a very loud music from the tent below, after 11pm calling the receptionist and asking what was going on ..he sad that was an event going till late and could not do anything about it. They had some Srbian folkstars playing and singing and from hour to hour it was getting worse.. Than even after 1-2am we had a sound of the havy metal music at 1000 000 decibels that would blow your mind away. Finally, as we couldn't bere that anymore, I went downstears and after complaining met the director (who was probubly one of the organisers of the whole event!). He appologised (and even offered us another night for free), saying that music wood probubly be there till 4-5am. Again we were not charge for the room, but I wish we had never come here.
I realy coud not believe that this was all heppening to us, at 3am we had packed our things and left this hotel driving throu thick fog all the way home for more than 3 hours.
This was our worst hotel experience.
- Official Description (provided by the hotel):
- Hotel Blanca Resort & Spa***** - superb comfort in the midst of an untouched nature. An array of events awaits you in a perfectly decorated and highly comfortable setting inspired by the blending of traditional motifs in a contemporary context. The basic idea of this luxurious Resort & Spa Hotel is to provide everything you need for rest and relaxation in one place besides impressive additional offer and a competitive price. ... more less
- Reservation Options:
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