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“First impression - paradise”

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Hotspring Beach Resort & Spa
Ranked #1 of 1 Hotels in Thai Mueang
Perpignan, France
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“First impression - paradise”
Reviewed 3 March 2011

We fell over the Hot Springs Beach Resort by accident as we were following signs to the Geyser. As we were not happy in the hotel we were staying in we just thought we'd ask the price. The approach is via a long drive with palm trees either side leading to a Malay style building in a beautiful garden with ponds, lakes and trees. Looked stunning and out of our budget.We asked the price of a room and were told it was 7800Baht per night, but as soon as we grimaced a bit it was immediately reduced by half. We asked the price then for 4 nights and it went down further. We asked to see a room and were shown one right next to the fabulous pool area. I thought the bathroom was a little shabby (I'm a bathroom freak) and said so. We decided that the pros outweighed the cons and we booked there and then for 4 nights, went back to our previous hotel and checked out. On our return to Hot Springs the manager met us and said we had been upgraded - we sure had! We had the honeymoon villa with its own private walled garden full of tropical plants, 200sq metre room, including a jacuzzi in the bathroom, a beautiful sala and, icing on the cake , our own private swimming pool, sun beds AND an outside rain shower with lovely hot water.
We ate that night in the restaurant and the food was poor - cold and late. Slept like a log, only disturbed by frogs happily froggling away. We loved being able to have a swim before using the garden shower - very exotic, and that's what we're here for after all!

At breakfast the restaurant was overrun by coachloads of Chinese tourists who attacked the buffet like locusts! Breakfast was at best average, no yoghurts or fresh fruit juices and no croissant. One morning they ran out of eggs.

The pool area is gorgeous and the hot spring pool was great for aches and pains and of course, we could slope off to our private oasis! The beach restaurant wasn't open - all being refurbed by a hoard of people dressed like mummies busily sanding down every last bit of wood by hand, and the promenade deck must have been all of 50 metres long. The beach doesn't seem swimmable - very sharp drop-off and the current from the river meeting the tide made for some interesting crosscurrents, but lovely for solitary contemplation as there were only about 6 sunbeds and parasols. We were pleased to have a car there as there's nothing in walking distance and even the town of Khok Kloi isn't exactly buzzing, except on market day, which we missed. We found the staff charming and although they weren't fluent in English they had enough knowledge to get by. Spa prices seemed a bit in the high side and the foot massage price was above a joke!

I'd go again for a couple of nights R&R if no car. With a car I'd stay longer because we felt we were in paradise, a beautiful place to come back to.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank catllar2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Europe
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 February 2011

Spent a rather relaxing 5 days here with the family. The purpose for staying at the Hot Spring Beach was for hot mineral water which was designated in 2 pools and are opened 24/7.

To get around in the area, a scheduled shuttle service at no charge is available and expected of since the hotel is quite remote. The shuttle will also take you to the hotel's private beach 5 mins up the road but don't forget to bring your own refreshments since only 4 beach chairs and a towel stand service is available. Guests who want a dip in the sea is strongly advise not to swim on the hotel beach front due to danger from the strong current. Though the sunset scene is picture postcard perfect.

Our only (daily)disappointment was the sight of tour buses loaded with Chinese tourist which means breakfast is always a survival of the fittest contest, not only do they pile up the food on their plates but they will actually stack-up on their daily food ration from the breakfast bar including juices poured into prepared empty water bottles! It is then wise to ask the front desk of the groups' departure schedule and time your breakfast accordingly.

Staff seems genuinely apologetic about the tour groups and are willing to make up for it otherwise.

I can highly recommend the Hot Spring Beach hotel for the lovely clean and large rooms, good food (no corkage fees ), attentive and friendly staff if you don't mind the noisy comings and goings of the Chinese tours.

  • Stayed January 2011, travelled with family
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Helpful?
Thank Jaja69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotspringgm, General Manager at Hotspring Beach Resort & Spa, responded to this review, 1 March 2011
Dear Jaja,

Firstly may i take this opportunity to thank you for your positive review of our property. My staff have all been informed of it and it goes a long way to motivate them.

January is indeed our peak/high season and the inevitable tour groups descend on the resort, this year being as you said, mainly Chinese. In an ideal resort world, group business would be kept to minimum, however due to our new renovation and upgrade costs, that business is a welcome sight. I agree it makes breakfast a survival of the fittest and i do, when i can, encourage our more discerning guests to approach breakfast at a later time rather than early during the onslaught.

As you would have noticed during your stay, the beach restaurant was under renovation, and i am delighted to say that this morning we opened it for the first breakfast buffet. Having met our guests this morning, i was very happy to hear the kind and positive comments they made to their new breakfast view point. You may also have noticed that we were in the process of building/extending the bridge to get to the beach. This has now been completed and fully set up for our valued guests to use. I will be adding new photos to our website shortly.

Thank you once again for your kind words, and we hope to have the opportunity to welcome you back to our property in the near future.

Kind regards
Jonathan Dee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 January 2011

We stayed in a few highly rated places in phuket and had a couple of nights at the Hotsprings. The Hotsprings was our absolute favourite. If you want to have the real Thai experiance while staying in Phuket, (it's not that far) out off your way to do that for a couple of days here. The grounds are gorgeous, parklands, fish to feed from the gorgeous bridges that connect the resort, (one was the size of a groper)!!, all the little touches make this place special, the rooms were amazing. We had 2 deluxe seaviews but I here the grand deluxe is even nicer, they were booked out. Looks like they are working on the connection to the beach at the moment, but it's no big deal because you won't want to leave the gorgeous pool. We went in peak season but it never seemed crowded. The staff were lovely, breakfast was great, the food was really tasty. We even had a little squirrel visit us out the front of our room. Beautiful place to stay for a couple of days at least, to wind down and chill out.

  • Stayed January 2011, travelled with family
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Helpful?
Thank anniemisssunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotspringgm, General Manager at Hotspring Beach Resort & Spa, responded to this review, 31 January 2011
Dear Annie,

Thank you so much for your positive review of our Hotspring Beach Resort and Spa, and am delighted you enjoyed your time with us.

We are continuesly working on ways of upgrading all aspects of our guest's stay and it is these encouraging words from you that make all that worthwhile. As you mentioned, we have now completed the bridge to the beach and have erected some bamboo thatched umbrellas out on the sands for our guests to laze under. The Sala Thai beach restaurant is scheduled for reopening at the end of February after some extensive renovations.

We hope we have the opportunity to welcome you back in the not to distant future.

Kind regards
Jonathan Dee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune
Level Contributor
75 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 31 December 2010

The Hotel itself is in a beautiful style. The rooms, the lobby, restaurant and pool are beautiful decorated. The breakfast is not passable for a 4Star-Hotel. If you are looking for a good relaxing Hotel stay it will be ok. There is NO DIRECT ACCESS to the beach! You can see the ocean, but there is a river between beach and footbridge which you can not cross. The beach club (five deckchairs - that´s it!) is not existing! The Hotel-Management calls those five deckchairs "Beachclub"! They offering a shuttle to the beach three times a day, but it is not working well. There is no WLAN available, the Internet is very slow. Businesscenter is without a printer. The airport shuttle is expensive (30€ for 30 Minutes drive). The gym is not well maintained (rusty equipment).

  • Stayed December 2010, travelled with family
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Helpful?
Thank Carsten S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunshine Coast
1 review
Reviewed 17 December 2010

The resort is stunning. We stayed in the 2 storey duplex which was beyond perfect for myself and my parents. The pools and hot spring pools were simply outstanding and the only little negative I can make is - yes there was a little bit of a language barrier with reception - but hey- it's a pretty remote area of Thailand ! I didn't expect otherwise! Gorgeous hotel which I'll definitely recommend especially for honeymooners or even for a Thailand wedding.

  • Stayed December 2010
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Helpful?
Thank kozzles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 December 2010

We i.e. my spouse and I had not had a proper vacation for almost a year, we felt worn out and in need of sunshine, warm water and some good food without too many other tourists.

We found Hotsprings and liked what we saw on the photos. That it was NOT in Khao Lak or Patong Beach was positive since we wanted to stay away from hords of people.

We were welcomed by the very kind and friendly manager who introduced us to all the facilities.

Hotsprings Beach and Spa Resort was wonderful. We had a Grand Seaview room which was spacious and elegantly designed. With two bathrooms we never had to argue about who would have a shower first.

The staff were all very friendly and always ready to help. One previous reviewer complained that the staff could not speak English. I just don't understand that comment. I'm British and I found all the people in reception and restaurant speak English and many very well.

Food: super. Lots of nice Thai dishes costing 150-350 baht. Always tasting fresh and the chef's presentation skills are excellent. The food always looked like a piece of art. What's more the chef can cook European style too. My spouse and I like pasta and often find that pasta dishes are poor if you travel in SE Asia. But the Pasta Marinara at Hotsprings is at least as good as you will find in Europe.

We chose Hotsprings because we wanted a quiet place, and quet it is. Anybody wanting to party will be disappointed since there is no nightlife.

The only downside is that you cannot access the beach direct from the hotel. But the hotel will drive you the half mile or so and back to the beach whenever you want at no cost as well as providing towels and mineral water. And it can be quite nice to have a beach all to yourselves. Nice clean warm water and fine sand - just like you often dream of.

I would recommend Hotsprings to anybody wanting a quiet and relaxing stay away from the hussle and bussle of the world. Food is great and there is enough variety on the menue to keep everybody happy for 7-10 days, and not at all overly expensive.

The hot springs gives the place a unique touch although they were a bit too hot for yours truly, and now I wish I tried the massage and other treatments, but we were busy relaxing. I did however have a session in the gym which I thought held a good standard.

The resort is well kept and clean, and as stated before, the staff are attentive and friendly. All in all: Good value for money.

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank ArcaneHalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, SW18
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2010

We stayed at the Hot Spring resort as my cousin was getting married at Jivanna Villas (really stunning) about 5 mins down the road. Hot Springs is very attractive and traditionally Thai in style, set is stunning gardens. Our duplex room was perfect for myself, my Mum and sister with 2 sleeping areas and 2 bathrooms, modern and clean with a balaconly that had fantastic views out to the jetty and sea. Our main issues where the language barrier (perhaps we should actually learn to speak thai!) but they could barely understand a thing we were saying and when it came to paying our bill it was a nightmare. Some of the facilities are a bit tired i.e. a fork holding up a sun umbrella, being given a menu without anything in it and the gym has definitely seen better days (although we loved the notice saying there was to be 'no horseplay'). The spa was very relaxing and the girls who rat it were very sweet. The resort is also pretty remote although the free transfer to the beach and surrounding areas was excellent and the drivers were really really lovely. If you are looking for peace and quiet definitely worth a visit. Food wasn't anything to write home about, breakfast was a bit basic and the restaurant was nice but if you want good food i would definitely recommend the fish restaurant about 5 mins drive away on the beach, also fantastic for lunch when you spend the day on the beach. So all in all nice but would probably stay somewhere else next time just due to the choice around there. We ate at Aleenta hotel one evening, which is just down the road and would definitely recommend staying there.

  • Stayed January 2010, travelled as a couple
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Helpful?
1 Thank MagicCatTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotspring Beach Resort & Spa

Property: Hotspring Beach Resort & Spa
Address: 79 Moo 8 Na Toey, Thai Mueang 82120, Thailand
Region: Thailand > Phang Nga Province > Thai Mueang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Thai Mueang
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotspring Beach Resort & Spa 5*
Number of rooms: 75
Official Description (provided by the hotel):
This beach side resort boasts 75 guestrooms decorated with traditional Thai silk and furnishings and is surrounded by landscaped gardens and hot spring pools. The Hotspring Beach Resort & Spa is located in beautiful Phang Nga province, only a 25-minute drive north from the Phuket International airport. Guests can pamper themselves at one of the four spa pavilions which are surrounded by beautiful gardens and lotus ponds. Or, enjoy the cold and hot spring pools to revitalize the skin, rejuvenate your body and spirit. The on-site restaurants serve a delicious variety of both traditional Thai and Western cuisine. We hope to welcome you soon at The Hotspring Beach Resort & Spa! ... more   less 
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Also Known As:
Hotspring Beach Hotel Phang Nga
Hotspring Beach Resort And Spa
Hotspring Beach Resort & Spa Thailand/Phang Nga Province - Thai Mueang

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