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“Courtesy naive service...”

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Swiss Valley Hip Resort
Ranked #1 of 5 Hotels in Suan Phueng
Reviewed 27 December 2013

We stayed in Swiss Valley Hip Resort for 2 nights. The staffs welcomed us with the well-practiced slogan "More than the destination", bowing us every time when we passed by. Although it seemed un-natural to me, I gave score 5 for their attempt to treat us like special guests. It was very convenient inside the resort. The room was clean with good decoration. The bathroom was huge. The golf cart service was always available for us to go around the resort. The front desk called me to check if I would like to have a dinner at my villa and check the proper time for them to clean up the room. The best activity was feeding sheeps. Archery and golf were so so. I didn't try fitness, sauna, swimming pool, and horse riding. The food was average.
There were some inferior services that I cannot give "Excellent" to the resort. One of them was we paid for an extra bed and I found that it was a mattress on the floor. It should be at least the portable bed for the resort at this price level. Another thing was a broken lock. I found it was broken at night and had to wait a staff to get it done for almost an hour. Next was the housekeeping service. Although the receptionist asked a proper time for them to clean up the room, it turned out that they didn't make the room at the time I told and I had to wait them to clean the room when I came back from outside. The last thing before we left the resort was when we checked out, the staff told me a sheep candle was missing from the dressing table. I told them I didn't see it. Although, she didn't charge more money or search my luggage, she showed very obvious dissatisfaction. I checked in my camera later, there was no sheep candle at all. I think this is a disadvantage of having many decorated things in the room. The housekeeping should have a checklist of things in the room and check them carefully before guests coming. So if possible, take photos of your room when you arrived and do not ask for an extra bed. ;)

  • Stayed: December 2013, travelled with family
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2  Thank Nsupaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 58 reviews

Reviewed 27 October 2013

The whole district of Suan Phueng seems to have been turned into a theme park, and the theme is European sheep farm. There are numerous resorts nestling in valleys and on hill slopes. Many have sheep and other animals for guests to play with. Possibly the best of these is Swiss Valley Hip Resort. The villas are decorated in European country style, or at least the Asian idea of it. The decor is either very cute, or very cheesy depending on your point of view. The resort is aimed mainly at local tourists. Westerners are unlikely to find much of interest here.
Family with young children will find much to do in and around the resort. Adults can relax in the peaceful surrounds.
Breakfast was decent if not special. The resort's restaurant was quite serviceable, if again not special.
The staff try hard to please, always very eager, polite and smiling.
If drinving to/from the resort from Bangkok my advice is to take the less direct route towards Samutsongkram then turn north, avoid the Nakornpathom route which can be badly congested.

  • Stayed: October 2013, travelled with family
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3  Thank Kwiptix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

We just came back from Swiss Valley, it was raining the whole time we were there so all activities were cancelled hence staying in. We were trying the make the most of it. Getting tired and sleepy so..all the caffeine possible.

We called the reception for an extra tea bag and it was a NO and we had to pay for it. 5 of us, 2 sachets of coffee and a tea bag. I was so disappointed, great place. great service, 16,500 later and no to ONE Tea bag!!

We complained to the manager, and said it's the rule. One tea bag per house. [--] crazy plus we had to ask for an apology. We tried to explain that little common sense and special treatment is sometimes needed when there was nothing we could do here cos of the rain.

SO DISAPPOINTED and don't oh during raining season.

  • Stayed: October 2013
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5  Thank Pornchanok C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

From the moment we arrived until we left we were treated like honoured guests. They gave us a mobile phone to order transport or to sort any queries we may have.
There are many activities on hand and it is a pleasure just to look around. The bungalow we stayed in was nicely decorated and had an outdoor Jacuzzi pool.
The buffet breakfast was nice and the food was well presented. The only disappointment was the restaurant food, also we pre ordered our dinner to be served on our roof terrace at 8pm, it finally arrived at 9pm, cold and minus cutlery which arrived 10 minutes later and the pork fillet turned out to be a pork burger.
Apart from the dining experience we can thoroughly recommend this resort.

Room Tip: I don't think that any one room is better than any other.
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  • Stayed: May 2013, travelled as a couple
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2  Thank gerry295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2013

This resort is little far from Bangkok, about 3.5 hour drive from Bangkok, very good resort with European style. Sheep's, windmill everything reminds you Europe. Rooms are good, Staff are good. very good landscaping. Nearby you have many things to do, helicopter rides and many more. Must stay

  • Stayed: April 2012, travelled on business
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2  Thank hoteladvice123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2012

We thoroughly enjoyed our stay at this resort. The accommodation was very spacious. There were many beautiful photo spots. The compound was very large. The garden was extremely well kept and looked after. We were very impressed by the manner of all staff as they really made us feel welcome and important. My nephews loved feeding the sheep, the coy carps and the swans. My parents loved their leisure stroll every morning and evening. My brother and sister spent their afternoons dipping in the swimming pool surrounded by mountains. On a different note, the choice at breakfast was quite limited compared with many hotels. There was no signage to the resort until we got quite close. Thanks to Garmin we got there just fine. I have no problem recommending this resort to anyone. We really had a great time.

  • Stayed: December 2012, travelled with family
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Thank SandyBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Very big resort with worldclass gardening. Beautiful landscapes and a perfect getaway for Romantic Couples or a family. You would not believe that you are in Thailand if you stay in this resort.

Bungalows are very nice designed although they have a slightly "kitch" attitude. Like everything near Suan Phueng its catered to Thai (Asian) people but very interesting for westerners which are looking for a different experience in Thailand.

A real 5 star Resort with very professionell and friendly staff, although with very limited english language abilities.

Free Wifi. quite slow but workable, free Minibar (Soft Drinks), free Pony Riding (just 2 minutes) and plenty of photo possibilities. Restaurant is ok, but very expensive for the region.

Own car is a must have if you want to stay longer than 2 nights. Otherwise its getting too boring.

All in all very unusual Resort which should be discovered.

  • Stayed: July 2012, travelled with family
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5  Thank Thailife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss Valley Hip Resort

Address: 7/7 Moo 7, Suan Phueng 70180, Thailand
Region: Thailand > Ratchaburi Province > Suan Phueng
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Suan Phueng
Price Range: £59 - £145 (Based on Average Rates for a Standard Room)
Number of rooms: 11
Official Description (provided by the hotel):
Swiss Valley Hip Resort is located right at the beautiful panoramic mountain view of Suanphuang. Just 2 hours from Bangkok, we offer a choice of eleven exclusive and fascinating villas, as well as various types of villas, all designed in finest European Country style. ... more   less 
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Also Known As:
Swiss Valley Hip Hotel Suan Phueng
Swiss Valley Hip Resort Thailand/Ratchaburi Province - Suan Phueng

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