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“Lovely country hotel and restaurant”

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The Crown of Crucis Country Inn and Hotel
Ranked #1 of 1 Hotels in Ampney Crucis
Reviewed 3 August 2014

Lovely room overlooking stream and fields. Lovely large comfortable bed and nicely decorated room.
Ate in the restaurant which is very popular, the food and service was excellent . Staff very helpful and friendly.
Would recommend this hotel.

Room Tip: Back of the hotel overlooking the fields
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecrownofcrucis, Owner at The Crown of Crucis Country Inn and Hotel, responded to this reviewResponded 18 August 2014

Dear Jan A

Thank you for your lovely review we are so glad not only did you really enjoy all aspects of your stay but you will recommend us.

I have passed on your lovely comments to all the team and hope to see you in the near future.

Kind Regards

Hugh Calvert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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249 - 255 of 442 reviews

Reviewed 3 August 2014

We stayed overnight on our way to visit some friends. The room was adequate and the bar was well-stocked and still open when we arrived. The wifi was free but extremely flaky and kept refusing to connect. perhaps they only a low a certain number of connections at any given time? The staff were all very helpful and friendly but there was evidence of strict portion control at breakfast - one rasher of bacon, one egg, one (very small) sausage.Really? It was all very tasty but somehow not in the spirit of a "Full English Breakfast" I probably could have asked for more but I would have felt a bit like Oliver Twist.

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank BrianJ76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecrownofcrucis, Manager at The Crown of Crucis Country Inn and Hotel, responded to this reviewResponded 18 August 2014

Dear BrianJ76

Thank your for your review, we are glad you enjoyed nearly all aspects of your stay with us. I have passed your comments on with regards to the wifi and the breakfast. I do apologise for this.

We do hope you will return in the future.

Kind Regards

Jon Calvert

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Reviewed 24 July 2014

Very poor customer service left something to be desired - arguing and belittling customers is a no :/. The rooms were fine, nothing particularly special or disappointing. Beautiful river running past.

Room Tip: Rooms next to the river have windows.
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  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Service
5  Thank Peter-Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownofcrucis, Manager at The Crown of Crucis Country Inn and Hotel, responded to this reviewResponded 26 July 2014

Dear Peter-Paul L

Thank you for your review, we are glad you enjoyed the hotel side of your stay. I am shocked and concerned with regards to your other comments and slightly disappointed you did not raise this concern during your stay. If you would like to email me direct I can look into the situation for you as we pride ourselves on our service.

Kind Regards

Jon
Reception Manager.

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Reviewed 24 July 2014

We celebrated the Christening of our daughter Sofia at The Crown of Crucis last Sunday. The venue is perfect for celebrations like this, with a light and airy room, beautifully decorated. There was plenty of space for our guests and good outdoor space for the little ones to run around. The highlights really had to be the food and the staff. All our guests commented on how lovely the buffet was and the staff went out of their way to be accommodating. We would not hesitate to recommend The Crown to others. Special thanks to Dawn for helping us arrange everything.

  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank fozzymitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownofcrucis, Owner at The Crown of Crucis Country Inn and Hotel, responded to this reviewResponded 26 July 2014

Dear Fozzymitch

Thank you for your lovely review, we are so glad your Christening went well and you and your friends & family enjoyed your day with us here at The Crown of Crucis.

I have passed on your comments to Dawn and the team.

We do hope you will be back in the future.

Kind Regards

Hugh

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Reviewed 22 July 2014

My husband and I enjoyed two nights here for my 'big' birthday, and were impressed by the attentive yet relaxed service. Staff were very helpful, and nothing was too much trouble. Our room at the back of the hotel faced over the brook, and we had a first class view of the Sunday afternoon cricket match. Breakfast was plentiful and beautifully cooked, and the evening meal was enjoyed on the terrace - a perfect end to a very hot day! Additional benefit of 'sharing plates' for those who have a smaller appetite too. We would thoroughly recommend this comfortable hotel, and certainly hope to return in the future.

Room Tip: Executive double guarantees a room at the back, giving great views over the brook and the cricket pi...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Denise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownofcrucis, Owner at The Crown of Crucis Country Inn and Hotel, responded to this reviewResponded 26 July 2014

Dear Denise R,

Thank you for your lovely review, we are so glad you enjoyed all aspects of your stay with us.

I have passed on your lovely comments to my team, it really means a lot when a customer takes the time to write a review.

We do hope you will return in the future.

Kind Regards

Hugh

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Reviewed 15 July 2014 via mobile

Stayed here in November for a weekend of Christmas shopping. Our room was beautiful and cosy with stunning views. Ate at the restaurant which was superb. The service was a bit slow and they forgot about our dessert but it was busy so just unlucky I think. It was also in an ideal location, just a 10 minute drive into Cirencester.

Stayed: November 2013
Thank K80pot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownofcrucis, Owner at The Crown of Crucis Country Inn and Hotel, responded to this reviewResponded 16 July 2014

Dear K80pot

Thank you for your lovely review, I have passed on your comments to all the team, we do apologise that your dessert was forgotten about but we are so glad this did not impact your overall visit.

We do hope you will return.

Kind Regards

Hugh Calvert

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Reviewed 14 July 2014

Stayed he for the RIAT air show , very handy takes about 15 minutes to get to the car par at the air show . The staff are very friendly , nothing seams to much trouble . Rooms are a good size and comfortable . the food in the resturant at first glance seams a little over priced , but when you see and tast the quality , one feels good value . Well stocked bar and a nice comfortable beer garden . Good point also is that on air show days breakfast is available from 06:30 hours . Me and my son have stayed at the Crown for the last 8 years never been let down for the Air show. I would like to say this :- , to the management and staff keep up the good work

Stayed: July 2014, travelled with family
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownofcrucis, Owner at The Crown of Crucis Country Inn and Hotel, responded to this reviewResponded 16 July 2014

Dear Ken H

Thank you for your review, we are so glad you enjoyed your stay with us over the years you have stayed for the Airshow. I have passed on your lovely comments to all the team as we are so pleased you feel we are doing an excellent job.

We look forward to welcoming you back next year for RIAT.

Kind Regards

Hugh Calvert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Crown of Crucis Country Inn and Hotel

Address: Ampney Crucis, Ampney Crucis GL7 5RS, England
Region: United Kingdom > England > Cotswolds > Ampney Crucis
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ampney Crucis
Price Range: £68 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Crown of Crucis Country Inn and Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
To us, your stay at The Crown of Crucis is about more than the comforts afforded by your bedroom and en-suite. We want you to enjoy everything that our small but perfectly formed country inn and hotel has to offer. Take time to soak up the atmosphere of our historic bar, or the best of the sun in our riverside garden. Have a quiet coffee and read the papers in our lounge or courtyard garden. Sip your pre-dinner drinks or set the world to rights over a nightcap in our extremely homely Snug, opening soon exclusively to guests of the hotel and diners at the Brook restaurant. Wherever you choose to spend your time we only hope you make it quality time, and enjoy your stay. ... more   less 
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Also Known As:
The Crown Of Crucis Country Hotel Ampney Crucis
Crown Of Crucis Cirencester
Crown Of Crucis Hotel
The Crown Of Crucis Country Inn And Hotel Ampney Crucis, Gloucestershire, United Kingdom

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