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“A good place for a rest”
Review of Saliris Resort

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Saliris Resort
Ranked #1 of 2 Hotels in Egerszalok
Certificate of Excellence
Olsztyn, Poland
Level Contributor
130 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“A good place for a rest”
Reviewed 14 November 2013

The hotel in a nice location with good pools of natural and mineral water offering good opportunities for rest, recreation, use of spa as well as conferences. Food is quite good, although might be monotonous in case of a longer stay. A weakness is lack of evening entertainment - end of the pools at 10 pm and that is it. The lobby bar in itself is not enough.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jerzy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Czech first
  • Dutch first
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English first
Budapest, Hungary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2013

Stayed few days this October with the family at the Saliris Resort Hotel. Unfortunately we did not have a good time at all, not planning to come back and would not recommend this hotel,the more we knew about the place the worse became. Much better choices anywhere.

To arrive although none of the GPS could find the address, but the signs on the road were appropiate to find the hotel easily, to find the reception at the top of hill was another story, ok during the daylight, in the night time almost impossible.

Good things: Big capacity in general to receive large amount of people without the feeling is full, except spa area, parking available. Rooms are very well equipt in general, although shampoo and lotion were missing from the rooms.

Bad things: Food, not much to choose and quality was bad.
Staff: lacks of experience and/or professionality in some cases rude,is clearly understaffed. With a few exceptions at reception and bath area seem like none cares about the wellbeing of guests. after 1st day rooms were never cleaned properly again, trash left out, dirty towels not changed...other example: at the moment to pay, last day before leaving we among other mistakes in the bill we found a charged for welcome drinks that we never got, asked recepcionisit to take it out of the bill as we never received them and were almost about to leave, her answer was NO I have to take the vouchers and drink them, and added that "she does not understand where is the problem"???. We end up paying them, not worth the discussion.
Management: Had an unfortunate case (our glasses and phone were stolen in the spa) to deal with them, not only did not help, showed a clear rudeness towards us. The only thing what we heard during the talk with the director of the hotel is that "this is not the hotel's responsibility". What a customer service! Surprisingly at the moment of checking out the senior receptionist was amazed that hotel did not compensate us about it.
Restaurant: hunt one of the very few waiters is not easy at the dinner, nor in the breakfast, you might finish the food without getting a drink or coffee, which you have to pay when you get. Many chairs have stains.
Spa area: Non-Hotel guests can enter the facilities (be careful in the spa! as I wrote our glasses and phone were stolen there!), it is very crowded, cannot relax, even worse with small kids, lacks of good place to rest in group. In our 3 day stay we did not have the chance to find a free seat for our towels! Floor is very slippery. Cannot leave kids walk on the floor alone, although we were very careful our son falled down quite badly, so bad that bath was over that day for us, very loudly cried but none staff came to help either. First time in 10 years going to spa hotels that could not enjoy the spa.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TKD2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 October 2013

I have stayed at the Saliris Resort and Conference hotel on my birthday with my family in late September. My father booked a triple Superior Room for one night.

I got pretty much what I was expecting from such an establishment: clean and spacious room, great breakfast and dinner, elegant design. The hotel is connected by a 15 m glass corridor to the Spa of Egerszalók and one of the best feature of the hotel is that guests can have access to the Spa outside of their public opening hours. Which basically meant that between 7 and 9 a.m. we had our very own Jacuzzi and pool, which was awesome. The receptionist at our arrival told us so many things about the hotel, I could hardly remember any information. Interestingly she seemed to have forgotten to tell us how to reach the reception desk from our room. Also, which was a great disappointment, she failed to realize that we arrived on my birthday despite having it marked on our registration card. No special attention during our stay for my birthday. Which should not be forgotten at a 4* establishment.
Despite this, I would certainly recommend this hotel to anyone who is coming to Egerszalók, not only for its superb location, but its cleanliness, modern equipment and for the heavenly breakfast and dinner we had there!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank _tripped_up_9021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2013

I travel too the Saliris Spa Resort every 4 weeks, and as yet over the last year, hard too find any negative issues!

The staff here deserve a special mention as nothing is too much trouble! Possibly it helps when staff know you are a regular, but the standard of this Hotel is excellent, the restaurant excels with fantastic selection of International cuisine.

Room Tip: I agree the rooms higher have less A/C unit noise.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank davidwblackwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hungary
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 October 2013

Saliris was a great disappointment! The room was small and not enough clean. Most of the staff seemed inexperienced, the food was below average quality. The elevators are terribly slow. It's all good for a 3 stars old hotel, but not for a new 4 stars.
The most annoying thing (for me) is that you can not turn down the lights in the room terrace! (??)
The spa area is not perfect but OK.
I think better come to here only to the spa, and not spendin too much money in the hotel!

Room Tip: All are too expensive!
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bwera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 September 2013 via mobile

Second time in Saliris Resort. Still the best Spa, only hotel in Hungary where you can enjoy outside pools mostly alone in the evening since between 7 and 10 pm Spa is open for hotel guests only. Sitting in thermal water, watching the beautiful salt hill and relaxing in the dark - priceless. Small but comfortable rooms, but recommended to choose 3-7th floor only. Pretty good dinner menu included in room rate, can choose and try different appertizers, soups, main courses and desserts. Selection of wines available for extra price from Eger region.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Andrewboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debrecen, Hungary
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 15 September 2013

The hotel is very special and modern with a fantastic landscape. BUT, the room's facilities is enough poor, but this isn't disturb. The room is clean.The room's minibar' price is ok, but the restaurant' and the lobby' bar is rather expensive and not too perfect.

The food (breakfast and dinner) is excellent, delicious, high quality, lot of variety, great!!!! We love it so much. The hotel's SPA is very big, variety, lot of pools, great entertainment.

The staff are kind. The room's price is expensive.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank devil-k1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saliris Resort

Property: Saliris Resort
Address: Forras utca 6., Egerszalok 3394, Hungary
Region: Hungary > Northern Hungary > Heves County > Egerszalok
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Egerszalok
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Saliris Resort 4*
Number of rooms: 203
Official Description (provided by the hotel):
Saliris is an invented, compound word meaning "salt rainbow." It refers on the one hand to the salt hill that has become a symbol of Egerszalók, and on the other hand to the diversity that the Resort offers. Our goal is that visitors think back on their visit as experience-rich and positively recharging, pondering when they can make a return visit. ... more   less 
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