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“Expected the worst but got very decent!”

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Qualys Hotel Rueil La Defense
Ranked #7 of 12 Hotels in Rueil-Malmaison
Cape Town Central, South Africa
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Expected the worst but got very decent!”
4 of 5 bubbles Reviewed 13 August 2012

Booked this hotel via an online "auction", 2 nights for 90 euros. Having had some bad experiences with hotels that sell room thru auctions I expected the worst but was very pleasantly surprised. I would pay the RACK or walk-in rate though (€250 a night).
The room, toilet and bathroom we had (4th floor) was recently refurbished and looked VERY nice. Bed was WONDERFUL!
5 euros per person for breakfast was VERY decent (don't expect warm foods though, just juice, coffee, tea, croissants, french bread, ham, cream cheese, nutella and jam).
Elevator is frightening small and noisy if you have a room close to them.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RenateVink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Léa H, Responsable relations clients at Qualys Hotel Rueil La Defense, responded to this review, 22 June 2016
Dear guest,
Thank you for having selected the QUALYS-HOTEL Rueil-La Défense for your stay. We appreciate and value your opinion about the quality of the services delivered by our hotel.
Since your last visit, our hotel has made great progress and renovation works have been completed (renovations into the rooms and bathrooms in 2013 and 2014). We have changed and modernized our equipments, such as flat screen TV’s in 2015 and fibre network is planned to be installed in 2016. Also, our team has been reinforced and we have implemented a new staff training so as to deliver a better service.
Pleased be assured that the well-being of our guests as well as the cleanliness of our establishment are both very important to us. We do hope we will have the opportunity to welcome you back very soon to the QUALYS-HOTEL Rueil-La Défense.
Best regards,
The team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

129 reviews from our community

Traveller rating
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    1
See reviews for
16
41
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43
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 23 July 2012

I'd say good - not average - but not quite very good. I stayed in a double room. Small is to be expected. the bathroom was pretty big and the commode was in a separate closet across from the shower / sink. Good breakfast (great coffee!) and a nice lobby, helpful front desk.Yes, there is a hair dryer in the room. The hotel claims to have A/C but many of the rooms do not. Mine did not but left the windows open. It's about a 10-15 minute walk to the metro train which will get you anywhere. Across the street from Friendship Park, lovely! A couple of blocks away are tons of cute little shops, bakeries, bistros, etc. and some beautiful historic buildings - wish I had more time to explore. It seemed like a very safe upscale suburb.

Room Tip: Ask for a room with air conditioning that works! That is why sleep quality is only average.
See more room tips
  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AtlantaTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Léa H, Responsable relations clients at Qualys Hotel Rueil La Defense, responded to this review, 22 June 2016
Dear guest,
Thank you for having selected the QUALYS-HOTEL Rueil-La Défense for your stay. We appreciate and value your opinion about the quality of the services delivered by our hotel.
Since your last visit, our hotel has made great progress and renovation works have been completed (renovations into the rooms and bathrooms in 2013 and 2014). We have changed and modernized our equipments, such as flat screen TV’s in 2015 and fibre network is planned to be installed in 2016. Also, our team has been reinforced and we have implemented a new staff training so as to deliver a better service.
Pleased be assured that the well-being of our guests as well as the cleanliness of our establishment are both very important to us. We do hope we will have the opportunity to welcome you back very soon to the QUALYS-HOTEL Rueil-La Défense.
Best regards,
The team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brno, Czech Republic
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 29 December 2011

We really liked the hotel! Big city hotels are always a challenge (to our experience) in this price category. So you have to compare it with London, Brussels or Amsterdam.

We had a beautiful quiet room with a view to the nice garden, at the back of the hotel. The rooms are nicely decorated with here and there some little marks of use ( the French touch). We did not mind that at all, it has a charm. Especially the area of the hotel is nice with the beautiful houses. Also the breakfast was fine. We arrived a bit late after 9.15 am and the lady just filled up what run out. So no complains at all about the breakfast.

The hotel has a good opportunity for leaving your car in the parking for € 7,- a day. That is more than reasonable. So we were really positively surprised! Because we read the reviews on this page and had already booked, we expected the worst.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank j j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Léa H, Responsable relations clients at Qualys Hotel Rueil La Defense, responded to this review, 22 June 2016
Dear guest,
Thank you for having selected the QUALYS-HOTEL Rueil-La Défense for your stay. We appreciate and value your opinion about the quality of the services delivered by our hotel.
Since your last visit, our hotel has made great progress and renovation works have been completed (renovations into the rooms and bathrooms in 2013 and 2014). We have changed and modernized our equipments, such as flat screen TV’s in 2015 and fibre network is planned to be installed in 2016. Also, our team has been reinforced and we have implemented a new staff training so as to deliver a better service.
Pleased be assured that the well-being of our guests as well as the cleanliness of our establishment are both very important to us. We do hope we will have the opportunity to welcome you back very soon to the QUALYS-HOTEL Rueil-La Défense.
Best regards,
The team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 9 November 2011

Very poor and very expensive. How it can say it caters for business clients working in La Defence is beyond comprehension. No food so if you arrive late that's just tough. The breakfast of a roll and coffee is an extra €9 on top of a rip off business rate

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bikkabess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Léa H, Responsable relations clients at Qualys Hotel Rueil La Defense, responded to this review, 22 June 2016
Dear guest,
Thank you for having selected the QUALYS-HOTEL Rueil-La Défense for your stay. We appreciate and value your opinion about the quality of the services delivered by our hotel.
Since your last visit, our hotel has made great progress and renovation works have been completed (renovations into the rooms and bathrooms in 2013 and 2014). We have changed and modernized our equipments, such as flat screen TV’s in 2015 and fibre network is planned to be installed in 2016. Also, our team has been reinforced and we have implemented a new staff training so as to deliver a better service.
Pleased be assured that the well-being of our guests as well as the cleanliness of our establishment are both very important to us. We do hope we will have the opportunity to welcome you back very soon to the QUALYS-HOTEL Rueil-La Défense.
Best regards,
The team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Rueil-Malmaison hotels

liverpool
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 4 August 2009

I stayed in this hotel with my 2 boys sister and her daughter. I cant complain we went from Liverpool England for £99 each by coach n eurostar, so I expected the worst! I was pleasantly surprised. The room was clean had flat screen tv (although all in french) bathroom which was a bit shabby but my sisters which had been renovated was lovely. The thing I liked most was it was in a safe area as I have stayed in some that reembled the bronx. The walk to the station was about 15 mins but as we came by coach we didnt have to drag our suitcases bear this in mind if your are trvelling independently. We used to stay out all day as it was too far really to come back and go out again. Ther was a "chippy" at the end of one road and pizza taleaways which we had a few nights. Breakfast for us as we were a coach party was just a roll, croissant, cheese n ham coffee, tea which was sufficient although I did long fora fry up!! All in all for the price we paid I cant complain also we took our own wine back to hotel as it was very expensive to buy drinks and also I would go to the kebab shop to buy soft drinks as they are too.

Stayed August 2009, travelled with family
Helpful?
Thank yootha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Léa H, Responsable relations clients at Qualys Hotel Rueil La Defense, responded to this review, 22 June 2016
Dear guest,
Thank you for having selected the QUALYS-HOTEL Rueil-La Défense for your stay. We appreciate and value your opinion about the quality of the services delivered by our hotel.
Since your last visit, our hotel has made great progress and renovation works have been completed (renovations into the rooms and bathrooms in 2013 and 2014). We have changed and modernized our equipments, such as flat screen TV’s in 2015 and fibre network is planned to be installed in 2016. Also, our team has been reinforced and we have implemented a new staff training so as to deliver a better service.
Pleased be assured that the well-being of our guests as well as the cleanliness of our establishment are both very important to us. We do hope we will have the opportunity to welcome you back very soon to the QUALYS-HOTEL Rueil-La Défense.
Best regards,
The team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 June 2009

I don't know why this hotel has the name "La Defense" in its name, because that would imply that it is in or near La Defense, which it is not. I booked there because I thought I'd be close to CNIT, La Defense, where I was attending a conference.

Aside from that, the room was quite disappointing - small single beds with old linen on them. "Breakfast" - which I only had on my first day consisted of juice, coffee, bread, croissants and some rubbery scrambled eggs.

The air conditioning didn't work in my room. I phoned reception to tell them. The reply was "it's not just in your room; it's the whole hotel". No apology, and no proposal of when the problem would be resolved.

I didn't enjoy my stay in this hotel at all.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Afr0dite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Léa H, Responsable relations clients at Qualys Hotel Rueil La Defense, responded to this review, 22 June 2016
Dear guest,
Thank you for having selected the QUALYS-HOTEL Rueil-La Défense for your stay. We appreciate and value your opinion about the quality of the services delivered by our hotel.
Since your last visit, our hotel has made great progress and renovation works have been completed (renovations into the rooms and bathrooms in 2013 and 2014). We have changed and modernized our equipments, such as flat screen TV’s in 2015 and fibre network is planned to be installed in 2016. Also, our team has been reinforced and we have implemented a new staff training so as to deliver a better service.
Pleased be assured that the well-being of our guests as well as the cleanliness of our establishment are both very important to us. We do hope we will have the opportunity to welcome you back very soon to the QUALYS-HOTEL Rueil-La Défense.
Best regards,
The team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennysylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 September 2007

Clean, nice and quite hotel. Staff is very hepful and friendly.

Stayed September 2007
Helpful?
1 Thank unayb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Léa H, Responsable relations clients at Qualys Hotel Rueil La Defense, responded to this review, 22 June 2016
Dear guest,
Thank you for having selected the QUALYS-HOTEL Rueil-La Défense for your stay. We appreciate and value your opinion about the quality of the services delivered by our hotel.
Since your last visit, our hotel has made great progress and renovation works have been completed (renovations into the rooms and bathrooms in 2013 and 2014). We have changed and modernized our equipments, such as flat screen TV’s in 2015 and fibre network is planned to be installed in 2016. Also, our team has been reinforced and we have implemented a new staff training so as to deliver a better service.
Pleased be assured that the well-being of our guests as well as the cleanliness of our establishment are both very important to us. We do hope we will have the opportunity to welcome you back very soon to the QUALYS-HOTEL Rueil-La Défense.
Best regards,
The team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Qualys Hotel Rueil La Defense

Property: Qualys Hotel Rueil La Defense
Address: 20 avenue Albert 1er, 92500 Rueil-Malmaison, France (Formerly Quality Hotel)
Region: France > Ile-de-France > Hauts-de-Seine > Rueil-Malmaison
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#6 Luxury Hotel in Rueil-Malmaison
Price Range (Based on Average Rates): £
Hotel Class:4 star — Qualys Hotel Rueil La Defense 4*
Number of rooms: 49
Official Description (provided by the hotel):
The Quality Hotel Paris Rueil La Defense welcomes you with an entirely renovated decor. The hotel is conveniently located 15 minutes to the Champs Elysées by the RER A and 7 minutes to La Defense Center. The hotel is 5 minutes walk from downtown with many shops, restaurants and bars and only 10 minutes walk from The Seine river. It is ideal for either work and leisure with a 5 minute walk, you will be in RUEIL 2000 - Rueil Business Center. ... more   less 
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Also Known As:
Quality Rueil La Defense Hotel Rueil-Malmaison

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