Stayed here on business with a colleague. Check in was efficient. Rooms are adequate if a little dated. We spend a good deal of time working on PC's in the restaurant area, having a snack at lunchtime and a more substantial meal in the evening. Service was poor. Several times I had to get up to find staff to either take an order or clear the table. After waiting 80 minutes for our main meal I complained, to be met with complete indifference. I asked if it was always like this and was told "yes" by one of the staff ! ! I spoke to the manager who was apologetic, the food arrived, and a discount was given. Not a great experience. I expected better at breakfast, as it was a buffet. Unfortunately many of the tables had not been cleared and the staff were clearly unable to cope. Location is good, but I would think hard before returning.
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- Also Known As:
- Vantaa Sokos Hotel