Too nice to be an airport hotel, I doubt many people are touring the area, this hotel can rival any major city business hotel! Nicer than hotels in city centre!
Conveniently located adjacent to airport, Great for overnight layovers or early flights. I had a 22 hour layover in Helsinki, late arrival, so decided to stay at this hotel. As HH Gold upgraded to Executive Floor 5, EF rooms are nice, view of runway and I could see aircrafts landing and departing, and the windows are solid, I could not hear a thing! I also had complimentary breakfast and wifi.
Since I checked in after 11pm, Executive Lounge was closed, I wanted to watch the eurocup game, so I asked reception if I could have a complimentary beverage at bar, and manager did not hesitate and gave me a beverage certificate. This is a true sign of customer service. They could have easily declined request, but they agreed, these minor things are what will make me return.
Bar area and breakfast area are really spacious and nice. Morning breakfast was packed, but plenty of tables, plenty of staff, breakfast has a very large amount of selection spread out through various stations. Delicious!
Wifi is free in lobby, so I saw many people using it.
Another test to the staff, I saw they have a couple of bikes for guests to use, but hotel is very far from city centre, so I asked if they could get in touch with Hilton in city centre and if they could arrange that I use the bikes at Hilton Centre. A quick call to the hotel, and I had bikes reserved for me! Again, reception could have told me not possible, but they took time to grant my request. I took bus 615 from T2, Platform 21, Euro4.50, took 25 minutes to centre.
So two simple requests, met successfully and graciously!
This hotel has raised the benchmark for airport hotels.
- Official Description (provided by the hotel):
- Hilton Helsinki Airport is located at the airport. It takes only a few minutes to walk from the airport to the hotel through a covered walkway. This hotel offers state-of-the-art facilities and contemporary design with a Finnish twist. Enjoy your stay in the fresh, comfortable guest rooms with large soundproofed windows. ... more less
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- Also Known As:
- Hilton Helsinki Airport Hotel Vantaa
- Hilton Helsinki Vantaa Airport
- Helsinki Hilton