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“Business Trip”

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Clarion Collection Hotel Amanda
Ranked #1 of 8 Hotels in Haugesund
Certificate of Excellence
Haugesund, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Business Trip”
Reviewed 15 June 2014

What was good about this hotel was the friendly service at reception when we arrived. The room was very nice, modern and clean.The hotel is centrally located in Haugesund town centre and the hotel also includes free supper.
This is the second time we have stayed at this hotel, but the comments and suggestions we mentioned last time were not taken seriously. It seems that the hotel only caters to a certain group of people, which is ashame since it is a very nice hotel to stay in. I guess not all hotels are true in what they preach when they say customer comments and suggestions are valued and are important.
We don't eat animal fleash, eggs or dairy products because of health reasons and again there was not much to choose from during breakfast time. There was not much gluten free and lactose intolerant food options. The snacks during the day we could not have because the waffels were made from milk and eggs. The supper could have had more vegan options, like vegan sauses, spreads and soup. We were overall very dissapointed with the food choices. There are 3 major important factors in a good stay at a hotel, friendly/helpful staff, cleanliness/quality of room and food options/quality. We noticed two different attitudes when we stayed at this hotel on two different occasions, if you were visiting Haugesund for a city break with a backpack, the staff was not very friendly or helpful, but if you were visiting with a laptop bag for work related reasons, then they treated you like you were the most important customer in the hotel. One last thing, where are the organic labels during breakfast and supper? Doesent this hotel brag about their policy to protect the environment? There is one important action that has a wide reaching & fast impact that anyone can do to save the environment: Vegan/Organic foods. If the hotel is serious about protecting the environment, then Vegan/Organic foods is an obvious choice to make.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
1 Thank BCB21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malla H, General Manager at Clarion Collection Hotel Amanda, responded to this review, 17 June 2014
I have to be honest and say that I find it difficult to answer you on your requirements and improvement whishes. Of course I thank you for your feedback. You're making me aware of this, as you are an engaged guest. We as a hotel and as part of Nordic Choice Hotels, have for some years been focusing on organic foods. All our coffee and eggs are organic. You will also find more organic products in order to have a full organic breakfast.

As a Collection Hotel our motto is "feel at home", and that should mean that we want you to feel at home as much as possible.. Fruit & coffee is available around the clock, snacks and waffles are available. I know we have gluten-free options, but waffles are on request. The only things that we promote are the crackers and bread. They are visibly marked.

The staff generally are nice and helpful, but this time you met us of guard? No excuse. We shall care about all of our guests even if they are backpackers or not. And usually we are able to help with any request, even vegan food.

Sadly enough still most of our guests are happy to have bacon for breakfast. So I must thank you again for your commitment and that you really care about the environment. I have been a vegan and also a backpacker, sadly I was not a very good at making healthy and nutritious food for myself and went back to eating some meat, but still today – not too much.
We have a job to do. Will give your feedback to our headquarter.

Again, I thank you for your feedback!

Sincerly
Malla Holden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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English first
Haugesund, Norway
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 June 2014

+Room was very clean and nicely decorated and well equipped.
+Bed was very comfy.
+They do include free supper and snacks/waffels/tea/coffee throughout the day.
+The hotel is central in town centre and next to the fast boat that travels to Stavanger.
+Has a good gym.
+Helpful and friendly reseptionist.
-As vegan business travelers, we were very dissapointed with the choice of food available. -Basically if you are vegan you could have jam on bread, cereal or fruit. (They did have soymilk)
-The supper had alot of salad choices with rice and potatoes, but again not any organic signs were visable.
-Vegan vegetable soup could have been offered at supper time.
-Vegan waffels could have been offered throughout the day and during supper time. This way everyone benefits.
-Room was very nice with a view of the waterfront, but we slept only 3 hours because of club music until 03 in the morning on a Thursday night.
-The buffet was small, there was hardly any organic signs even thou the hotel prides themselves on offering organic options.
-They had 3 different chicken hen period eggs: fried, scrambled and boiled, but no vegan options like beans or potatoes. Granted they did have some fried vegetables, but everyone was using the same spoon that was used for hen period scramble eggs, which grossed us out.
-The morning staff in the restaurant did not seem like morning people :)
-When the breakfast restaurant was busy, we felt cramped.

Room Tip: If you want a goodnight sleep, ask for a room away from the waterfront.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EthicalEngineers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
1 review
Reviewed 4 June 2014

it was a good hotel, very clean, staff was very friendly and it`s location on the river was great for walking or running. not sure how great it would be on the weekend as the promenade is all night clubs but on a Monday it was really good

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Tripping59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lillesand, Norway
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 June 2014

Came in late and was asked if I wanted some food although the resturant was closed. Good service. Served waffles when I got back from work. Close to restaurants. Gym is small but usable. One tip is to enjoy some fresh air on the balcony of the gym in between sessions. Great view of the canals from there. Remember to ask the staff to heat the sauna if you want to use it.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndyCappNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moss, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2014

Very nice hotel in a stunning waterfront location in the center of Haugesund city. Good and varied breakfast. The room was clean and nicely decorated. I slept very well in the bed that had a good size. Enough pillows and towels.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
1 Thank MeretheBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
Reviewed 16 May 2014

This is the hotel that I have received the best service on.
Had to Wade up during the night for work, and they mada me sandwiches on very short notice. Even when their parking garage was full, they made arrangement for me anyway. Will definetly come bak here.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Herman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2014

Great rooms, fantastic food for everyone, excellent service and not expensive at all. Stayed for three days, and it was an absolute pleasure. This is my 6th year in a row at Amanda, and it just keep getting better.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
2 Thank 8832014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Amanda

Property: Clarion Collection Hotel Amanda
Address: Smedasundet 93, Haugesund 5527, Norway
Region: Norway > Western Norway > Rogaland > Haugesund
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Haugesund
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Clarion Collection Hotel Amanda 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Clarion Haugesund
Haugesund Clarion

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