What was good about this hotel was the friendly service at reception when we arrived. The room was very nice, modern and clean.The hotel is centrally located in Haugesund town centre and the hotel also includes free supper.
This is the second time we have stayed at this hotel, but the comments and suggestions we mentioned last time were not taken seriously. It seems that the hotel only caters to a certain group of people, which is ashame since it is a very nice hotel to stay in. I guess not all hotels are true in what they preach when they say customer comments and suggestions are valued and are important.
We don't eat animal fleash, eggs or dairy products because of health reasons and again there was not much to choose from during breakfast time. There was not much gluten free and lactose intolerant food options. The snacks during the day we could not have because the waffels were made from milk and eggs. The supper could have had more vegan options, like vegan sauses, spreads and soup. We were overall very dissapointed with the food choices. There are 3 major important factors in a good stay at a hotel, friendly/helpful staff, cleanliness/quality of room and food options/quality. We noticed two different attitudes when we stayed at this hotel on two different occasions, if you were visiting Haugesund for a city break with a backpack, the staff was not very friendly or helpful, but if you were visiting with a laptop bag for work related reasons, then they treated you like you were the most important customer in the hotel. One last thing, where are the organic labels during breakfast and supper? Doesent this hotel brag about their policy to protect the environment? There is one important action that has a wide reaching & fast impact that anyone can do to save the environment: Vegan/Organic foods. If the hotel is serious about protecting the environment, then Vegan/Organic foods is an obvious choice to make.
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- Also Known As:
- Clarion Haugesund
- Haugesund Clarion