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“will come back :)” 4 of 5 bubbles
Review of Hunderfossen Hotell & Resort

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Hunderfossen Hotell & Resort
Ranked #1 of 1 Hotels in Faberg
OSLO
1 review
“will come back :)”
4 of 5 bubbles Reviewed 4 March 2014

This is a hotell with details in every corner, the overall feeling of trolls and nature is thouroughly followed through.
Apart from the foul smell in the elevator, seperate beds with matrasses that were a bit hard, and rooms that were quite small, we otherwise enjoyed our stay.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Marit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Hunderfossen, General Manager at Hunderfossen Hotell & Resort, responded to this review, 10 March 2014
Dear Marit,
thank you for your kind words following your visit to Hunderfossen Hotell & Resort. We are delighted to see that you enjoyed your stay and that we managed to keep the excitement going throughout your visit to us!

I noticed that it was details in the presentation of the hotel room that took down the score in your review. This we are solving currently through a refurb of our hotel rooms. Beds will be zip and link and with new mattresses. We do hope you will have an opportunity to revisit soon so you can test and experience all the physical changes. The magic and the good service and food remains the same, if not better!

We are looking forward to welcome you back soon!

Kind regards,

Bent Cato Danielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

494 reviews from our community

Traveller rating
    167
    204
    83
    27
    13
See reviews for
374
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14
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
-
1 review
4 of 5 bubbles Reviewed 4 March 2014

Stayed one night, staff was polite and serviceminded. Room was big and comfortable. The door needs to be changed - it didn't shut properly. Food was good and there was more than enough.
Recomended.
The park neerby was open on a winterday and the icechappel and hotel was worth a visit. The decoration was breathtaking.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Ole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Hunderfossen, General Manager at Hunderfossen Hotell & Resort, responded to this review, 10 March 2014
Dear Ole,
thank you for taking the time to fill out our customer survey following your visit to Hunderfossen Hotell & Resort! Although your review is very positive, I do notice that the rooms are scoring the lowest in your review. I am delighted to share with you that we are currently renovating the hotel rooms and before long we will be able to welcome our first guests into our new rooms! Delighted to see that both the food and the staff/service is scoring high following your visit as well!

We are looking forward to welcome you back to our resort in the near future!

Kind regards,

Bent Cato Danielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
-
1 review
4 of 5 bubbles Reviewed 4 March 2014

we stayed in Cabin - it was small but cosy, clean and very close to the hotel and hafjell ski resort where were going.
breakfast at hotel restaurant was really nice with variety of things and dinner was served quickly and we also enjoyed that.
br

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Anita N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Hunderfossen, General Manager at Hunderfossen Hotell & Resort, responded to this review, 10 March 2014
Hello Anita,
thank you for your kind words following your recent visit to Hunderfossen Hotell & Resort. Especially nice to see that you are scoring both the cleanliness and the service to be 5 stars! Thank you so much!

We do hope we will have the opportunity to welcome you back to our resort in the near future.

Kind regards,

Bent Cato Danielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

The room was clean, but i th door handle to the balcony needs to be changed and i found hair on the bathroom floor.the stay there was a nice experience and the staff was polite. My child had a great time and we could spend more time here. Nearby is the family park and the hotel is easy to find and are not expencive.

Stayed February 2014, travelled with family
Review collected in partnership with this hotel

Helpful?
Thank Silje B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Hunderfossen, General Manager at Hunderfossen Hotell & Resort, responded to this review, 4 March 2014
Dear Silje,
thank you for your kind words following your recent stay at Hunderfossen Hotell & Resort! We are deligthed to see that we managed to make your visit a nice experience! There are especially two things in your review that warmed our hearts; firstly that your little one had a great time and secondly that you found our pricing levels to be right and not expensive!

We do look forward to offer a warm welcome to you and your little one in the near future when you next visit our Resort!

One again, thank you for such nice comments!

Yours truly,

Bent Cato Danielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
1 review
4 of 5 bubbles Reviewed 25 February 2014

These small cabins are perfect for a family or group of 4. A nice, cheap place to stay near Hafjell ski resort. The hotel´s facilties are available for people staying in the cabins. I´ll definitely be staying here again!
A pleasant stay was had by all!

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Rupert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Hunderfossen, General Manager at Hunderfossen Hotell & Resort, responded to this review, 4 March 2014
Dear Rupert,
thank you for your kind words and great feedback! People vote with their feet and by saying you are definitely going to stay at Hunderfossen Hotell & Resort again you have cast your vote! We are of course delighted to see that we created a pleasant stay for your all!

We are looking forward to welcome you back to our Resort in the near future!

Kind regards,

Bent Cato Danielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 25 February 2014

We stayed 2 nights, 3 adults and 2 kids. Minuses first: very cold inside, sauna never on, elevator smells like someone died in there, smelly bahtroom, average food. Overall in great nead for renovation. Definately overpriced.We satayed here before and it was way better. Plusses: Familyfriendly, still got some fairytailishs spirit to it, close to the Hunderfossen park, ok playroom for small kids.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank IrinaBj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Hunderfossen, General Manager at Hunderfossen Hotell & Resort, responded to this review, 4 March 2014
Dear IrinaBJ,
thank you for your comments following your visit to our Resort! I am of course sorry to see that you are saying that we are not as good as we have been on recent visits. We always try our very best to live up to the expectations to all our guests and it is sad to see that we did not do this on this occassion!

We have started renovating the rooms in the hotel and we are really excited about what we will be able to offer to our guests in the near future. Everything from a brand new TV-system with a more extensive offering of programming, faster WiFi, new beds, more family facilities, new bar, improved play facilities for children, new menus in the restaurant, redecorated rooms and much more! We have also increased on our staffing levels to further improve our service levels.

Your feedback did take us a little by surprise since all these changes have been really well received by our guests and all the results in our customer surveys are showing that our guests are appreciating the changes we have done and the changes that are coming!

We do hope we will have the opportunity to welcome you back to our Resort in the near future to show you that we have improved and are offering a great, relaxed and comfortable experience for our guests with a bit of a fairy tale twist for those that are looking for it....

Please do not hesitate to contact me if you would like to discuss your stay with us further!

Kind regards,

Bent Cato Danielsen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
XS Wassenaar
1 review
4 of 5 bubbles Reviewed 25 February 2014

We stayed for 8 days in one of the cabins: Nordtunet 3. It's close to the railwaystation Hunderfossen but that didn't disturb at all.
We slept very well: good beds. Because it was close to the station it was convenient for transport since we came by airplane and didn't have a car.
The cabin has a very nice fireplace which we used everyday.
Although there is not a comfortable sofa there are two low seats and a dinner table with chairs. A sofa would have been nice though.
The shuttle bus to the Alpin centre is a good alternative for a car.
The first evening the hotel arranged that the bus brought me to the supermarket where the bus driver waited and brought me back to the hotel!
We went for the second time to the vinterpark which the children liked very much. Overall we had a great skiing holiday again in Hafjell.
No Wifi in the cabin but only in the hotel!

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Richard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Hunderfossen, General Manager at Hunderfossen Hotell & Resort, responded to this review, 4 March 2014
Dear Richard,
thank you for staying at Hunderfossen Hotell & Resort and thank you for taking the time to write a review of your experience with us! We are delighted to see that you and yours enjoyed your visit at our Resort. When you stay a place for such a long period you normally know us pretty well, and we are thrilled that you had a great time with us!

Your comment about the sofa is taken on board and I will see what we can do to rectify it. The issue about the WiFi will be sorted in the near future and we will soon be able to offer WiFi also in the cabins!

Once again, thank you for your kind words! We hope we can welcome you back to our Resort soon!

Yours truly,

Bent Cato Danielsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hunderfossen Hotell & Resort

Property: Hunderfossen Hotell & Resort
Address: Fossekrovegen 71, Faberg, Lillehammer 2625, Norway (Formerly Quality Hotel & Resort)
Region: Norway > Eastern Norway > Oppland > Lillehammer > Faberg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Faberg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hunderfossen Hotell & Resort 3*
Number of rooms: 102
Official Description (provided by the hotel):
Just north of Lillehammer, close to the mountain and Hafjell Ski Resort you will find the beautiful and adventurous Hunderfossen. In natural and calm surroundings you will find activities and experiences - an adventure in the summertime as well as in wintertime. The hotel is situated only 400 m from Hunderfossen Family park and Winter park, 14 km from Lillehammer and 3 km from Hafjell.The hotel has 40 rooms and is characterized by a pleasant atmosphere and old tradition, representing the best of local building culture. The rooms are tastefully decorated, and you can also order practical family rooms and disabled rooms. All rooms offers WiFi, en-suite shower and wc, TV and minibar. At the hotel you will find a cosy lobby with fireplace, bar and restaurant. Situated in the midst of great outdoor recreational facilities, it is good to know that you can relax in our sauna after a busy day outside. The resort also offers self catering cabins and apartments with the additional benefit of the close proximity to the hotel and the services offered there. ... more   less 
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Also Known As:
Hunderfossen Hotell & Resort Norway/Faberg

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