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“A first for us”
Review of Dr. Holms Hotel

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Dr. Holms Hotel
Ranked #7 of 13 Hotels in Geilo
Reviewed 7 August 2013

Wonderful old hotel with lots of charm and history, staff are friendly and helpful at all hours of the day. We visited in summer and understand that ski season can be a bit hectic, but happy to say the whole experience was enjoyable.
Watch out for the hustle and bustle at meal times, but with friendly persuasion, the people that tend to ignore queue's can be appropriately informed of the requirements!
Cheers to the bar staff on the top floor.

Stayed: July 2013, travelled as a couple
2  Thank zdardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 July 2013 via mobile

Coming back to Dr Holm was a mixed experience. Let me take the positive first: Very nice Swedish staff in reception, very service minded. Good breakfast. But: No longer towels in changing room by pool, have to picked up. And it took two days to have a not functioning phone fixed. Worst, no longer a fridge in the room. Somewhat shabby impression with old furnishings in bar area and terraces with badly kept lawns. Impractical furniture in rooms, no shelves. And a big emty cupboard where fridge was. A disappointment this time, except for the nice staff in reception.

  • Stayed: July 2013
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Thank Vibek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

We were disappointed in the Dr. Holms Hotel. During our 13-day driving trip around Norway, we stayed in several similar resort hotels, including the Fretheim in Flam and the Union in Geiranger, and found them to be a better value than the Dr. Holms. My spouse and I later agreed that the Dr. Holms had been our least-favorite hotel on the trip, even though we had paid more because of the hotel's reputation.

Some of our disappointment may be due to the atmosphere in Geilo -- in the summer, the town was quite lifeless, as some of the restaurants and shops were closed for the season, and the village streets were largely deserted. I could see how the winter environment could be much different, with more people and snow-covered mountain sides.

However, the hotel itself also had some shortcomings. When we arrived, the drive up to the front lobby was blocked by tourist coaches. We parked down the hill and I walked up to reception. Room key in hand, I walked back to the car, and after a short wait, the coaches moved out, and we were able to drive up the hill to unload our baggage (ourselves, as there was no porter to assist).

The room we were assigned was quite small, about 13x18 feet, so it was difficult to find spots to open our cases. The room overlooked the rear courtyard with the trash bins. Since we had paid the full rate, I went back to reception and asked if a better location might be available, and was told the hotel was quite full but reluctantly was given a different room to inspect. The reception employee did try to reassure me by stating that there should be little noise from activity or trash pickup until the morning. The alternative room had a better view, but was smaller yet, and seemed to be dark inside, so we decided to take our chances on the original room. This seemed to annoy the reception employee, as she had to again encode the electronic key.

Our room did have classic furniture, although it was showing wear. The room had been equipped with track lighting in an attempt to modernize and brighten it, and when turned on, the room did have sufficient light. The bathroom was very small, and had the single drain in the floor for the shower (no tub), which didn't drain correctly, so that the water from the shower puddled into most of the bathroom floor. After the first shower, we had the use a towel to form a "dam" to keep the remaining part of the floor dry (see photos).

There were no shampoos, soaps, conditioners, etc. in the bathroom -- only a wall-mounted liquid soap dispenser.

A mounting wheel atop the shower door was missing and the bracket for it was cracked, so that the door was askew, difficult to slide, and had a gap that allowed water to leak. From the deposits on the mechanism, it appeared that this was not a recent problem. The glass shelf above the sink was missing, although the brackets were still there.

The white tile walls had numerous black hairs stuck on it, clearly a sign of a poor cleaning job. Where the floor met the wall, and on the exposed part of the bed pads, there was debris -- accumulated dust, crumbs and hair. When we opened the cabinet door to see what was in the minibar, there wasn't even a refrigerator, just a big, empty space.

The corridors were in need of vacuuming. There was also an elevator "incident"; when we attempted to go up to our room with luggage, an employee stopped us and said that a guest had become sick in the single elevator, and he pointed down a hallway. We walked in the indicated direction, and found another elevator, but it had a key-card slot that didn't respond to our room keys. We went back to reception and inquired about the keys and were told we should use the main elevator. We mentioned that it was shut off, and she apologized, but gave no alternatives. After a short wait, the elevator was reopened, and we were able to use it, although the odor of vomit was strongly present, and the clean-up had left particulate evidence of the accident. We avoided the elevator the remainder of the evening, and just used the steps since we weren't carrying luggage. The next morning, it had been more throughly cleaned.

Although we didn't hear much through the opened windows at night, there was banging and truck noise from the trash area early the next morning.

On the other hand, the public rooms were unique and represented the proud history of the hotel. The atmosphere in the library was charming, and all of the lobby rooms were more upscale than the guest room we were assigned. We sensed a desire to build on the history of the hotel, but somehow, it just fell short, especially in the day-to-day cleaning and maintenance, and that doesn't merit a premium price or a good review.

The included breakfast buffet was adequate but not outstanding, with the typical scrambled eggs, bacon/sausage, potatoes, cereals, yoghurt, etc. The free Internet service in our room was very responsive.

As for the location, the hotel is just 100-200 metres up the hill from the town center and the rail station. Geilo isn't that big, although there are some ski resorts south, just outside of town. We had dinner at the commended Hallingstuene Restaurant, which was largely empty when we arrived; by the time we were served, the only other table that was occupied was next to ours, and the owner/chef and a couple of his friends were drinking and loudly laughing and talking. However, the waiter was friendly and the food was reasonably good. When we drove back to the hotel, there was a parking space right near the front door, simplifying our loading the next day, after the tour coaches had departed.

I hope that management can address the problems, because the hotel has both history and future potential.

  • Stayed: July 2013, travelled as a couple
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1  Thank PhotoTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

Spent here 2 nights on our trip to western Norway. Very interesting hotel, which feels like having a long history of hosting. Nice decor inside, very nice places like the library with its open fire. Friendly staff everywhere, nice buffet, either at breakfast or at dinner, with plenty of good stuff to eat!
We were there in Summer, but it seems that the place is built for Winter. You can really imagine the long nights by the fire, after a good day of skying and a glass of bandy in your hand ;-)
Also an excellent place to go hiking in the mountains, which i definitely recommand... quite a view!

  • Stayed: July 2013, travelled as a couple
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Thank Jipeepee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2013

The bright, friendly, dedicated young staff of mostly Swedish and Danish employees keep this beautiful and historic Norwegian hotel running very well, by all appearances. The facilities are carefully maintained and they seem to enjoy heaving aprés ski action at their bar. The location is excellent for skiing with access to Slaata ski center just around the corner at the back of the hotel. You can also purchase your ski pass in reception and there is a shuttle service to take you across the street to Veslia if you want, for 35 NOK (before 3PM) per person. The food at the brasserie is very good with a fairly diverse menu. Try to set some time aside to enjoy the ambiance and lounge a while at the hotel, whether in the lobby or the downstairs cafe, or upstairs in the library or one of the rooms on the second floor. With minimal effort you can find cozy corner with a fireplace to kick of your ski boots and relax.

  • Stayed: January 2013, travelled as a couple
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Thank Volkolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

My company had arranged a trip on cross country skis on Hallingsskarvet for a group of 12 people. Already on the phone the service was incredible. Anything was possible, they asked for sizes to be well prepared and asked in depth about the trip to help us. When we arrived at the ski rental (we didn't stay at the hotel), everything was lined up with nametags. It took us 15-20 min to get everybody skis, poles and boots with good advice and guidance. After the trip (2 days) we returned the equipment and there was full trust that we returned everything. WE had to insist on a count. Fantastic.

  • Stayed: January 2013, travelled on business
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Thank Kytting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2012

Very nice old style hotel, trying to keep traditions from old days. My husbant first stayed there when he was a kid, back in 60-s, and several time later during years. So I heard many good memories about this place and was looking forward to see it. Atmosphere in the hotel is very homely, staff very friendly and professional. Of course, keep in mind, that if you go in high winter skiing season, the place will be crowded with noisy youngsters, drinking half night. Rooms not big, but ok. Bathroom ordinary and lookes a bit not perfect clean (for my requirements). I was very happy with pool and gym area and sauna, its open from 7 and empty in this time of a day, so you can sweam. Later it will be more kids of course. They have japanese style spa with all kind of treatments, I had really good relaxing time there.Staff was very friendly. Hotels main restoran is very very high standart. We enjoyed dinners there, food presentation is perfect, service takes exactly time as it needs, not too long and not too fast, so you can seat and enjoy the atmosphere. Waitress are very serviceminded. Also you can have a cup of tea in the library, old traditional library with books all around. All together we were very happy there. Exept last night, when we were really upset and dissapointed. They had some kind of a party in the bar on the 1 floor, with loudly music playing till after 2 o'clock of night. And our room 241 was just over this bar, so we cant sleep all night. At 1 o.clock of night I called reception and said that we are guests and we cant sleep becouse of this music, but it seemes the man there wasnt too concerned about situation, he did nothing. I beleive that if a hotel claim himself as being a hight standart, who takes care about guests wellness, they should at least respect peoples right for a good night sleep. Of course, they can have a party, but can it be finished at 23 o.clock??? We felt very much upset by this incident, I would say it was a complete disrespect towards guests. Managment probably earn some krona on the drinks they sold that night, but they risky to loose normal customers, who want to come to dr.Holms and stay there and spent much more by using hotels facilities.

  • Stayed: December 2012, travelled as a couple
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Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dr. Holms Hotel

Address: Timrehaugvegen 2, Geilo 3580, Norway
Region: Norway > Eastern Norway > Buskerud > Hol Municipality > Geilo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool
Hotel Style:
Ranked #7 of 13 Hotels in Geilo
Price Range: £107 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dr. Holms Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
Dr Holms Hotel - for your comfort and well-being. Dr Holms Hotel has been a source of recuperation, comfort and well-being since the beginning of the 20th century. Dr Holms is situated in the heart of the beautiful mountain scenery, and is a starting point for inspiring and exciting adventures. ... more   less 
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Dr Holms Hotel

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