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“Service with a smile” 5 of 5 bubbles
Review of Thai China - CLOSED

Thai China
Price range: US$10 - US$24
Cuisines: Brew Pub, Pub, Asian
More restaurant details
Restaurant details
Good for: Groups, Bar Scene
Dining options: After-hours, Dinner, Accepts Mastercard, Accepts Visa, Delivery, Digital Payments, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Validated Parking, Waitstaff, Wheelchair Accessible
Description: This Modern Pub, serves a blend of street food and traditional soul food.
hexham
Level Contributor
68 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Service with a smile”
5 of 5 bubbles Reviewed 16 September 2012

We were with a wedding group .The food was very well presented, served hot ,and tasted so good, Three courses were excellent, that was also the opinion of all the wedding guests..
.The girl who ran the restaurant( From South Shields) was there or about all the time and ran things to perfection . If you go for a meal or wanting to book a wedding reception you will not be disappointed in any way.

  • Visited September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank nunwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEITH D, Director at Thai China, responded to this review, 27 November 2012
Dear Reviewer,

Thank you for your recent review, whilst attending our restaurant as part of a wedding party. I am delighted that you had such an enjoyable experience. I have passed your comments to the restaurant manager and her team. Once again a huge thanks and we look forward to seeing you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

82 reviews from our community

Visitor rating
    40
    16
    8
    12
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
South Shields, United Kingdom
Level Contributor
36 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Decent Enough Food But Service Is Very, Very Slow!”
3 of 5 bubbles Reviewed 2 September 2012

We arrived at 7.25pm and were immediately seated. All four of us ordered the Thai 'B' Banquet, 2 hours 45 minutes later we finally finished the meal!
Service was friendly but terribly slow - it took almost an hour from ordering for us to be served our starter. There was a minor hiccup with an incorrect side order being received with the main meal (quickly resolved though) and when we received the bill some drinks had been accidently omitted.
Overall the food was good but the waiting time between courses was very detrimental to the overall dining experience.

  • Visited September 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
4 Thank RiL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEITH D, Director at Thai China, responded to this review, 27 November 2012
Dear Reviewer,

Thank you for your review. I am sorry that you found the food service to be slow whilst dining with us recently. I have highlighted this to the head chef and restaurant manager who will improve this speed for yourself and future guests. I hope this does not deter you from visiting our restaurant again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
doncaster
2 reviews
“very good meal”
5 of 5 bubbles Reviewed 31 August 2012

stayed at the adjoining Roker hotel for the weekend of 17 08 20 decided to try the tavistock thai china as thai food is our favourite, we were not dissapointed. The staff in the restaurant were very good, we had not booked yet a table was found for us straight away.The food and wine was excellant, really good dining experience, we do not live local but I would book a stay in the hotel again in order to dine here again.Prices very reasonable, excellent food, very friendly staff, overall a very good dining experience.

  • Visited August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank angela l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEITH D, Director at Thai China, responded to this review, 22 October 2012
Dear Reviewer

Thank you for your review. I am delighted that you chose to dine with us whilst staying at our hotel. I will pass your comments to the team and ensure that we continue to provide the standards that you enjoyed whilst visiting us. Once again my sincerest of thanks for your review and custom.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
1 review
“Sunday Lunch”
5 of 5 bubbles Reviewed 29 August 2012

My mother and I visted the Thai China for Sunday Lunch and received excellent service from a young man called Chris. He was helpful, polite and nothing was a problem to ensure we had a good experience.
Food was delicious too.

  • Visited August 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Sandra578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEITH D, Director at Thai China, responded to this review, 22 October 2012
Dear Reviewer,

Thank you for such a nice review of our traditional carvery Sunday lunch. I am delighted that you enjoyed the food and service. I will certainly pass your comments onto all the staff involved. Once afain a huge thank you for your review and custom....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tyne & Wear
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Thai & Chinese at great value for your £”
4 of 5 bubbles Reviewed 28 August 2012

Been here on a few occasions now my only moan is the service could be a little quicker but other than that couldn't moan about anything else. The food is very tasty & at £9.95 for a starter then a soup to follow then a main course with a rice (fried or boiled) or noodles & accompanied with a glass of house wine in with the meal this is great value for £. We are usually sat looking out into the north sea with the harbour just below. Restaurant very tastefully presented in decor & always nippin clean..... Happy eatin

  • Visited August 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Chris23Tyne_Wear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEITH D, Director at Thai China, responded to this review, 22 October 2012
Dear Reviewer,

Thank you for your review and I am delighted that you have found to be of a good standard and also the value of the food and service that we provide. Our dining experience is one that is not rushed and I apologise if you feel that this results in a slow service. I have highlighted this point with both the head chef and restaurant manager. Once again thank you for a great review and custom and we look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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