I have been staying at this particular hotel every time I visit sunderland, for the past 6 years. It is a lovely hotel but more importantly it is the QUALITY of the staff which make it in my opinion outstanding.
Anna on the front desk has such a warm and welcoming smile that you feel instantly at home here. She is outstanding in her professional but very approachable and friendly manner and there is a "no problem" attitude which is helpful to those who are visiting and unsure of the hotel or the area. She deserves a medal for her patience and skill.
Lynne in the dining room must be the person in the UK with the friendliest and most beautiful smile. Not only does she remember people (after what must be thousands of visitors), but she is a person who can make the sun come out on the gloomiest of days.
Gosha who is a member of the Housekeeping team is just lovely, there is never anything that is too much trouble and she too is so warm and friendly, that you might feel you have know her for years.
There are many other members of staff whom I cannot name here, as I have only said good morning or thankyou to, but my point is this. I am a world traveller and always stay at Marriott. It is not the place (although Seaburn's beach and ocean is wonderful) that matters so much as the Quality of the People in that place. With the odd exception of one or two of the leisure club staff (If I cant say anything good, then I shall say nothing at all) the staff at Sunderland Marriott are among the nicest people I have ever met and it is with my utmost gratitude to them that I write this and would recommend Sunderland Marriott Always.
- Official Description (provided by the hotel):
- Experience a blend of modern luxury and convenience at the Sunderland Marriott Hotel. Located on the seafront, our hotel is two miles north of the city centre and overlooks Seaburn's sandy beaches. A full-service hotel, we offer high quality accommodation for business and leisure travelers alike. All bedrooms have en-suite facilities - many enjoying sea views. The hotel also boasts three luxurious suite style rooms complete with a glazed rotunda overlooking the sea. ... more less
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- Also Known As:
- Marriott Sunderland Hotel Sunderland
- Sunderland Marriott