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Premier Inn Sunderland A19/A1231 Hotel
Ranked #6 of 10 Hotels in Sunderland
Certificate of Excellence
Wigan, United Kingdom
Level Contributor
250 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Top stuff”
Reviewed 22 January 2014

Premier Inn does it again. Easy to find, nice welcome, clean rooms, comfortable bed and a nice quiet hotel.

Ate next door and the food was lovely. Three hearty courses for about £14.

Premier Inn have got it just right. Well done.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cricketdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you all so very much for your recent feedback, this is greatly appreciated.

It is great to see that you have enjoyed your time with us at Premier Inn, and we look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

308 reviews from our community

Traveller rating
    168
    87
    35
    11
    7
See reviews for
106
85
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59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Portsmouth, United Kingdom
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 January 2014

Stayed one night. Got a great friendly warm welcome from the reception lady after a long day of travelling. Rooms are of premier inn standard and the food was very good with an all you can eat buffet for £6.49.

Room Tip: Ask for a room at the end of the corridor's, further to walk however no one walking past your ro...
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bishop Auckland, England, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 December 2013

My husband and I stayed for one night on the 14thof December to attend my husband's xmas work party.We were checked in by a very friendly young man who was very informative and friendly.Our room was a good size with a flat screen tv it was very clean and the bed was so comfortable we had a very good night's sleep.We hadn.t booked breakfast but decided to stay for breakfast which wasn't a problem restaurant staff were also very good and the breakfast was lovely couldn't fault any part of our overnight stay and can't stress how lovely the staff were.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherineforster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us. I will pass on your comments to staff and restaurant, and we look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuneaton, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 December 2013

Excellent hotel if travelling in the Sunderland area or intending to go to The stadium of Light to watch the football.
Staff very helpful and will arrange Taxi to the ground and for pick up back to the hotel.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you all so very much for your feedback, this is greatly appreciated.

It is great to see that you have enjoyed your time with us at Premier Inn, and we look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nottinghamshire
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 December 2013

me and my husband stayed here for 2 nights for my cousins wedding in sunderland. the staff were very friendly and attentive and made you very welcome. Rooms were nice and clean and we didn't hear too much noise from the inn or outside

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luluandharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South London
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 December 2013

Stopped mid-week for a business trip.Highlight was the Brewers Fayre across the road for dinner.

Although this Premier Inn has been done up (painted) recently it's not without its negatives. Walls seemed particularly thin as I could hear my neighbours. Over large telly bit unneccessary but I suppose some people will appreciate it. Irritated that there wasn't an electrical socket by the bed. Goes to show that this is not a 'new' Premier Inn.

On arrival, reception told me where to go to get to Brewers Fayre but not to room. Odd.

Breakfast across the way was poor by usual standards. The Washington Premier Inn is much better.

I asked for porridge and that was served in a huge dessert bowl; enough for a whole family. Bacon was dripping in oil. Eggs grey. Not appetizing at all.

Unlikely to be staying there again as there are better ones in the area.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelbaSouthLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you very much for your review. Firstly I would like to apologise to you that the standard of the room was not to your liking. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times and I am sorry to hear that you didn’t feel that on your visit with us. I have passed on your comments to the restaurant manager about breakfast food quality and this has been taken on board. I do hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 November 2013

Spent a night in this premier inn in November, newly refurbed..wide screen tv etc in room. As always clean and tidy, no faults, would use again. Brewers fayre next for, usually food, quite busy for a Wednesday night....no issues.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walkers1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Sunderland A19/A1231 Hotel

Property: Premier Inn Sunderland A19/A1231 Hotel
Address: Wessington Way | Castletown, Sunderland SR5 3HR, England
Region: United Kingdom > England > Tyne and Wear > Sunderland
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sunderland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Sunderland A19/A1231 Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
An ideal location within easy reach of the A1(M), A690 and A19. For shops and local amenities Sunderland city centre and The Stadium of Light football ground are only 2 miles away; other local attractions include the National Glass Centre, the Aquatic Centre, Temple Park & Silksworth Ski Slope. Our Sunderland A19/A1231 Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Brewers Fayre restaurant serving great value pub favourites in a family friendly environment. Wi-Fi available for £3 for 24 hours. ... more   less 
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Also Known As:
Premier Inn Sunderland a19/a1231 Hotel Sunderland

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