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Premier Inn Sunderland A19/A1231 Hotel
Ranked #6 of 10 Hotels in Sunderland
Certificate of Excellence
Shap, United Kingdom
1 review
“Bev”
Reviewed 28 January 2014

My husband and I have stayed at this premier inn many times when visiting family. The staff there are brilliant, they are so helpful and friendly and so are the restaurant staff . Its great having the restaurant on site the meals are really good something for everyone on the menu. When we check in we walk through the door and they remember who we are. Now thats good service for you. I wouldnt stay anywhere else.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 106Bev_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 10 February 2014
Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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332 reviews from our community

Traveller rating
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    38
    12
    7
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Yorkshire, United Kingdom
Level 5 Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 27 January 2014

I last stayed in a premier inn about 8/9 years ago so when we saw this at £29 a night I expected for the hotels to now be old and shabby. Wow what a shock, clean, modern, no signs of wear & tear, very quiet, friendly & helpful staff.
Other budget hotel chains should take a leaf out of premier inns book!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katy_Craig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 10 February 2014
Thank you all so very much for your recent feedback, this is greatly appreciated.
It is great to see that you have enjoyed your time with us at Premier Inn, and we look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 January 2014

My wife and I stayed at sunderland premier Inn in January room was large and comfortable,reception staff were so friendly and helpful they couldn't do enough for us and cleaning staff were all 1st class we usually stay at a rival chain but not any more Thanks!!!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eggman1889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 10 February 2014
Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigan, United Kingdom
Level 6 Contributor
304 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 22 January 2014

Premier Inn does it again. Easy to find, nice welcome, clean rooms, comfortable bed and a nice quiet hotel.

Ate next door and the food was lovely. Three hearty courses for about £14.

Premier Inn have got it just right. Well done.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cricketdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you all so very much for your recent feedback, this is greatly appreciated.

It is great to see that you have enjoyed your time with us at Premier Inn, and we look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 5 Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 January 2014

Stayed one night. Got a great friendly warm welcome from the reception lady after a long day of travelling. Rooms are of premier inn standard and the food was very good with an all you can eat buffet for £6.49.

Room Tip: Ask for a room at the end of the corridor's, further to walk however no one walking past your ro...
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bishop Auckland, England, United Kingdom
Level 4 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 December 2013

My husband and I stayed for one night on the 14thof December to attend my husband's xmas work party.We were checked in by a very friendly young man who was very informative and friendly.Our room was a good size with a flat screen tv it was very clean and the bed was so comfortable we had a very good night's sleep.We hadn.t booked breakfast but decided to stay for breakfast which wasn't a problem restaurant staff were also very good and the breakfast was lovely couldn't fault any part of our overnight stay and can't stress how lovely the staff were.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherineforster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us. I will pass on your comments to staff and restaurant, and we look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuneaton, United Kingdom
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 December 2013

Excellent hotel if travelling in the Sunderland area or intending to go to The stadium of Light to watch the football.
Staff very helpful and will arrange Taxi to the ground and for pick up back to the hotel.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl s, Manager at Premier Inn Sunderland A19/A1231 Hotel, responded to this review, 26 January 2014
Thank you all so very much for your feedback, this is greatly appreciated.

It is great to see that you have enjoyed your time with us at Premier Inn, and we look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Sunderland A19/A1231 Hotel

Property: Premier Inn Sunderland A19/A1231 Hotel
Address: Wessington Way | Castletown, Sunderland SR5 3HR, England
Region: United Kingdom > England > Tyne and Wear > Sunderland
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sunderland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Sunderland A19/A1231 Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
An ideal location within easy reach of the A1(M), A690 and A19. For shops and local amenities Sunderland city centre and The Stadium of Light football ground are only 2 miles away; other local attractions include the National Glass Centre, the Aquatic Centre, Temple Park & Silksworth Ski Slope. Our Sunderland A19/A1231 Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Brewers Fayre restaurant serving great value pub favourites in a family friendly environment. Wi-Fi available for £3 for 24 hours. ... more   less 
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Also Known As:
Premier Inn Sunderland a19/a1231 Hotel Sunderland

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