We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous. Again!!”
Review of Italian Kitchen

Italian Kitchen
Ranked #3 of 449 Restaurants in Sunderland
Certificate of Excellence
Price range: US$10 - US$27
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Breakfast, Delivery, Reservations
Reviewed 16 July 2014

Since my last visit I have visited several times, and always found the food and service excellent
Today was no exception
Three of us visited
We booked just Incase as this place gets busy for lunch
Two of us had the special 2 courses and another from the bar menu..
The last review I read on poor cleanliness , poor food etc is clearly a vindictive review as this place is nipping clean and food coming out..superb
Our food was excellent..all of it!! In terms of the service received,
The ladies in we're again excellent , friendly, attentive as we're the gentlemen who came in later, after enjoying the deserts and a bottle of vino we retired to the bar
Great value food in a lovely environment..definitely be back soon!!
Thanks again

    • Value
    • Atmosphere
    • Service
    • Food
Thank happytimes23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,027)
Traveller rating
Traveller type
Time of year
Language

757 - 761 of 1,027 reviews

Reviewed 9 July 2014

Excellent place, never had a bad visit. Staff are great (it's also excellent to hear the head chef keeping everyone in line too), food is tasty and excellent value. Usually have to take half of it home as they are that generous! Will keep visiting.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Dayno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014 via mobile

We went for my girlfriends birthday purely based on trip advisor, we weren't disappointed, extremely friendly staff, delicious food and really large portions, would highly recommend

2  Thank Seanmcdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014 via mobile

We love going to the Italian kitchen and are impressed with the friendly and attentive service. However, no baby changing facilities is shocking :(

1  Thank C F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

This was my second time on visiting the Italian kitchen. My first experience was warm, welcoming, friendly,hygienic and staff efficient. I found the price, service and food excellent for £12.95 for a 3 course meal with large, delicious portions offered. However, on my second visit, which was the 3rd of July 2014 at around 5.30pm I was very disappointed. The Chef was shouting and screaming constantly throughout the whole time of me being here, which everyone could hear in the restaurant as another couple which were sat next to us were also aware of this. The way he treated the waiting staff was embarrassing as you could tell by their faces the way he screamed orders at them as if they were stupid. Another problem which we noticed was that the tea towel that the Chef was using to wipe down the plates and handling the pans was ABSOLUTELY DISGUSTING! It looked as if the pattern was meant to be a green check when infact it was practically grey/black. He used this on all the dishes which was worrying as this could cause cross-contamination especially for those whom suffer from food allergies. Another problem which was picked up on was that it was hard to get the attention of the waiting because they were so busy (and yes I am aware that it was a peak time) when we finally got the attention of a waitress she said to us "We can't get the staff" which is no surprise when the Chef is treating the staff like this. I am not usually one to complain however I feel like I need to make others aware of this concern and also the management at Italian Kitchen. I am a Chef myself, therefore I would suggest he uses disposable cloths/tissues for this reason and to maybe look into a different approach when managing his team rather than treating them disrespectfully.

    • Value
    • Atmosphere
    • Service
    • Food
14  Thank King10891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Italian Kitchen also viewed

Sunderland, Tyne and Wear
Sunderland, Tyne and Wear
 
Sunderland, Tyne and Wear
Sunderland, Tyne and Wear
 

Been to Italian Kitchen? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing