The first person who greeted us was a gentleman in the car park who ensured that we, as paying guests, were allocated a parking space, rather than non guests who were going to the same concert that evening. This person was very polite and friendly, ensuring that we knew the way to the stadium once we had checked in.
The lovely lady on reception was also very friendly, polite and professional.
Our room, Room 4 was near reception and very quiet and comfortable indeed.
We ate in the restaurant on the evening and could not fault the quality of food, and value for money
Other hotel groups should take note on how to make customers feel welcome. Well done to all !
- Official Description (provided by the hotel):
- North West is close to Sunderland City centre, The Stadium of Light and Aquatic Centre, offering a perfect base from which to explore Sunderland, Newcastle, South Shields and surrounding areas. Some of the comfortable rooms at Premier Inn can accommodate 2 adults and 2 children (under 16 years). The 2 children are also served a free full breakfast, when accompanied by an adult purchasing a full cooked breakfast. The full all-you-can-eat breakfast includes cooked items, vegetarian options and a wide continental selection. Premier Inn Sunderland North West is next to ‘Liberty Browns’newly refurbished restaurant, which offers a wide variety of freshly prefared food which consists of Pizza House,Bar and Grill, offering a great experience in dining. Opposite is also D & W fitness centre with day rates available. There is free parking and a 24-hour reception at this Premier Inn. Hotel Rooms: 63. Hotel Chain: Premier Inn. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn, Booking.com, TripOnline SA and Odigeo so you can book your Premier Inn Sunderland North West Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Sunderland North West Hotel Sunderland