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All reviews restaurant next door liberty browns retail park stayed here breakfast is served very pleasant stay staff on reception ample parking comfortable bed excellent value for money family room city centre inns costa paula sainsburys stadium
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Reviewed 19 November 2012

Nice, clean hotel, very friendly staff. Travelled to Suinderland for a competition in Aquatic Centre which was near by. I must say, although the location is very near the main road, the room was surprosongly very quit.

  • Stayed: November 2012, travelled with family
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Thank Gergale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

Great hotel at a fantastic price every thing you could ask for in a budget hotel. Clean spacious room comfortable beds and bath and shower. Great location just outside Sunderland city centre. Staff were very helpful and curteous.

  • Stayed: October 2012, travelled with family
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Thank MASHER154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

Staff friendly, helpful and pleasant. The room was very spacious, beds very comfortable. It was definitely good value for money!
I have stayed both on the ground and third floor and to be honest both rooms have been quiet and of the same standard. However, this hotel does not have an elevator so if you have excess luggage I recommend you ask for a ground floor or assistance!

Room Tip: I have stayed both on the ground and third floor and to be honest both rooms have been quiet and of the same standard. However, this hotel does not have an elevator so if you have excess luggage I recommend you ask for a ground floor or assistance!
  • Stayed: September 2012, travelled with family
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Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsunnw, Manager at Premier Inn Sunderland North West Hotel, responded to this reviewResponded 28 September 2012

Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to seeing you again in the near future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2012

We were a group of traveller on holiday from Scotland to York. It's a nice break of journey. Totally enjoy the good sleep at this Premier Inn. We struggled initially to find this place at night, but once we arrived, the staff on duty that time was very helpful and welcoming. The breakfast was truly wonderful.

  • Stayed: August 2012, travelled with family
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Thank azurinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsunnw, Manager at Premier Inn Sunderland North West Hotel, responded to this reviewResponded 17 September 2012

Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to seeing you again in the near future.

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Reviewed 13 September 2012

What a wonderful and friendly staff, a warm welcome, speedy check in, comfortable room, the whole hotel smelt lovely (not stuffy like most hotels). Staff were well informed, knew the surrounding areas well, and were very helpful. The Liberty Brown restaurant attached served excellent food morning noon and night and the staff there were equally friendly. Recommend the evening food and entertainment, but you really have to book on arrival at the hotel because it is so popular! Retail park to the rear of hotel, easily accessed via alley at side of hotel had everything you could possibly want. Easy access to city centre, A19 and the coast. Overall a wonderful experience at a budget price.

Room Tip: book your evening meal
  • Stayed: September 2012, travelled as a couple
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Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsunnw, Manager at Premier Inn Sunderland North West Hotel, responded to this reviewResponded 17 September 2012

Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to seeing you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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