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    Reviews (314)
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    All reviewsrestaurant next doorliberty brownsretail parkstayed herebreakfast is servedstaff on receptionample parkingcomfortable bedexcellent value for moneyfamily roomcity centreinnscostapaulasainsburysstadiumlight
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    Reviewed 3 April 2013

    An over nighter to attend a match at Stadium of Light. Very comfortable stay with friendly welcoming staff. Well within walking distance of the stadium. Restaurant on site so breakfast not a problem. Would stay again if attending a match again in the future.

    • Stayed: March 2013, travelled with friends
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    Thank Gordilindsay
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 31 March 2013

    We love the Premier Inns because we know from experience that we are going to get very consistent quality and we think it is very good value for money. What distinguished Sunderland North West was the very high level of service from all of the staff. We received a very friendly welcome; we really appreciated the Happy Easter Card in the room; staff were helpful in giving directions, ordering taxis, providing local knowledge, cleaning our room etc etc. The fitted room furnishings were a bit tired, but still all perfectly functional, whilst the beds were really comfortable. The room was too warm for us and we were not successful in trying to turn down the heating, but the window opened readily. However, the service was absolutely exemplary. I have no hesitation in highly commending this Premier Inn to you.

    • Stayed: March 2013, travelled with friends
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    Thank Alistair W
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 4 February 2013

    This is a well located Premier Inn, The staff were welcoming, the hotel was clean & quiet. The only thing I would say is that the bathroom could do with a facelift. Thay being say £29 for a Saturday night is very reasonable

    Room Tip: Book in advance
    • Stayed: February 2013, travelled with friends
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    1  Thank Dan C
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 24 January 2013

    stayed here on business and the hotel itself was very good, the receptionist was very friendly and helpful, rooms were the usual premier inn standard. Only dissapointing thing was the gas was off in the restaurant so couldnt get a breakfast, no ones fault and all the staff were very apologetic and helpful

    • Stayed: January 2013, travelled on business
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    Thank Richard S
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 21 January 2013

    I stayed with my son who was sailing at Roker, this was the sixth time we have stopped here.
    Premier Inn are just about right when you are staying away on a regular basis due to the cost and convienience of coming and going as you please.
    This particular Hotel has a Bar and somtimes there is music on, But dont worry you cant hear it when you are in your room.
    The staff were freindly and efficient whats more to say? its a premier Inn.

    • Stayed: January 2013, travelled with family
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    Thank Ian E
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    gmsunnw, Manager at Premier Inn Sunderland North West Hotel, responded to this reviewResponded 20 August 2013

    Thank you very much for your review. We do take great pride in the cleanliness of our hotel, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have enjoyed your stay with us, and we look forward to seeing you again in the near future.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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