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“Excellent, Excellent and Excellent”

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Riviera Marriott Hotel La Porte de Monaco
Ranked #1 of 8 Hotels in Cap d'Ail
Certificate of Excellence
Southampton
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent, Excellent and Excellent”
Reviewed 9 September 2013

2 days before we got to Monaco, we got and email from the hotel customer relation asking for the purpose of the visit , we replied to say it is for holiday. They emailed the list of all the places we can visit.
We were upgraded to sea view room and free breakfast for the 4 of us as I am platinum card holder, also we got free mini bar every day with beer, soft drinks, chocolate, nuts,......free WiFi and a voucher for a free drink each, half a bottle of wine and a cheese player as soon as we got in the room.
BREAKFAST was very good and varied, swimming pool was small but nice and plenty of deck chairs.
The service was excellent from everyone at the hotel, the location was good and the shuttle bus was a bliss.
I can't really fault this hotel and would recommend it to my clients, friends and colleagues.

Room Tip: Sea view rooms
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank etoileSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegfried_poppe, General Manager at Riviera Marriott Hotel La Porte de Monaco, responded to this review, 10 September 2013
Dear EtoileSouthampton,

First of all on the behalf of the entire team we thank you for this perfect rating regarding your recent stay with us.

We are happy to hear you found the email of our Concierge and information before your arrival useful.
We really appreciated all you feedback concerning the Hotel, the facilities, and the benefits you received as a Platinum Elite Member.

We really try to make our customer happy and feel at home and relax while staying in our Hotel.

To read your comments is a success for us, and we thank you again.

We hope to have the pleasure to welcoming you or your relatives back soon.

Yours sincerely,
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899 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
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English first
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 8 September 2013

Really good business type hotel. Overlooking an amazing harbour with mega yachts. ALL ROOMS ARE THE SAME!!! We had friends staying in non riviera rooms and all they missed out on was higher floors and access to the beach beds. Would recommend as the staff were excellent except the night porter who stated that it was nearly 200€ for a drink after hours and took the money in cash! All the same a good stay for a trip to the casinos had a great time with us and ours.

Room Tip: Riviera are the same as standard
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigbone-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegfried_poppe, General Manager at Riviera Marriott Hotel La Porte de Monaco, responded to this review, 10 September 2013
Dear Mr. BigBone-01,

We appreciate you feedback concerning your recent stay with us and the positive note you gave us.

We are happy to read that you enjoyed our hotel location and facilities.

Concerning the room categories, I would like to give you some more information regarding our Riviera rooms.
Those rooms are including additional amenities such as, free high speed internet, daily replenished minibar and full american breakfast buffet in our Restaurant.
The Riviera rooms are located on a highest floor of the Hotel, provide Exclusive Occitane amenities in the bathroom and turndown service.

We will investigate the exact circumstances you encountered with our night porter, please contact us personally in case you wish to share additional details.

Once again thank you for your time, and we are looking forward to welcoming you back soon.
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Sonoma, California
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 September 2013

This is a marvelous hotel. Situated right on the harbor. From our beautiful balcony overlooking the boat harbor we could watch the world's largest yachts entering and leaving the bay. Breakfast at the hotel was fabulous! All of the staff was wonderful. From the hotel, you can walk to the casinos and everywhere else in Monte Carlo

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FredPerry2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegfried_poppe, General Manager at Riviera Marriott Hotel La Porte de Monaco, responded to this review, 10 September 2013
Dear FredPerry2013,

Thank you for your wonderful words.

We are very happy to read you had a perfect stay with us. That you enjoyed the Room, the Location, the breakfast and the Staff service.

We are looking forward for your next visit, thank you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redondo Beach, California
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2013

Was not impressed with the rooms and location, which we had such a hard time finding. Rooms need to be updated. Would not have stayed more than 3 days which we booked for about 5. The staff did make our trip enjoyable. Once you become familiar with the area getting around was pretty easy. Great sight seeing. Again if it was not for the staff I don't believe I would have enjoyed it so much. Although pretty good value.

Room Tip: Ocean View helps with this outdated hotel room
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LILA622013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegfried_poppe, General Manager at Riviera Marriott Hotel La Porte de Monaco, responded to this review, 10 September 2013
Dear LILA622013,

First of all thank you for your constructive feedback.

We really appreciated your great comments and feedback concerning the staff. The fact they really made the different on your stay is really important for us.

We are sorry to read the hotel location was difficult to find at the beginning. Happy to hear it became easier once familiar with the area.
We have an updated description on our web site with driving directions, and our Concierge is happy to assist you prior your arrival with additional documentation. You can contact our Concierge using our virtual concierge services, you can find on your marriott.com reservation confirmation.

Again thank you for your appreciation towards the team and looking forward to welcome you back.

Yours sincerely,
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Oslo, Norway
Level 5 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 September 2013

A nice hotel, with the Marriot style in good beds and pillows.A good "american" breakfast. Serviceminded personell. I can reccomend this hotel. The hotel is close to a beach, and in walking distance to Monaco amd MonteCarlo

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Trond H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegfried_poppe, General Manager at Riviera Marriott Hotel La Porte de Monaco, responded to this review, 10 September 2013
Dear TrondH,

We do appreciate you great feedback concerning your experience in our Hotel, and the fact you will recommend us for your friends.

We are happy to read that you enjoyed the Hotel, the Location, the breakfast service, and the Staff service in General.

We really hope to be your next choice in your future visit in the South of France.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp
1 review
Reviewed 2 September 2013

Very friendly people, good breakfast, great bar, the rooms are a bit old and need to be refurbished. The hotel is walking distance (25 min) from Monaco, which is quite do-able. All-in-all I can recommend the hotel.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Johan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegfried_poppe, General Manager at Riviera Marriott Hotel La Porte de Monaco, responded to this review, 10 September 2013
Dear Johan L,

We thank you for your appreciative comments, and will share them with the entire Team.

Regarding the rooms, this is one of our main focus to redo all of them so maybe it will be the case for your next visit.

Thank you for your recommendation.

Yours sincerely
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London, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 28 August 2013

Great hotel, friendly and efficient service. Sea view rooms are so much better than Mountain view, both for quality of room, noise and view. Great price for this area and across the street from the stadium.

Room Tip: Sounds obvious but go for a sea view room if you have the chance
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegfried_poppe, General Manager at Riviera Marriott Hotel La Porte de Monaco, responded to this review, 10 September 2013
Dear Justin N,

All the staff joins me to thank you for this great review!!

We appreciate your positive comments regarding the staff, the service, and the Good value of our property for it’s location.

Happy to hear you enjoyed our seaview room, they all have a balcony overlookig the Mediterranean See, which enables to enjoy and realx even more.

Looking forward to welcome you soon, and to be your next holiday destination.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riviera Marriott Hotel La Porte de Monaco

Property: Riviera Marriott Hotel La Porte de Monaco
Address: Port de Cap D Ail, 06320 Cap d'Ail, France (Formerly Marriott Riviera La Porte de Monaco)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cap d'Ail
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Cap d'Ail
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Riviera Marriott Hotel La Porte de Monaco 4*
Number of rooms: 186
Official Description (provided by the hotel):
Casting a serene reflection upon the Cap d'Ail harbor on France's Cote d'Azur, the Riviera Marriott La Porte de Monaco captures the spirit of Monaco. It's a magical place, where you can lose yourself in its fragrant breezes, profound beauty and international allure. As one of the premier hotels in Monaco, you'll be introduced to a superior level of service and amenities. Elegantly appointed accommodations beautifully blend extraordinary comfort with welcome features such as high-speed Internet access. ... more   less 
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Also Known As:
Marriott Riviera La Porte De Monaco Hotel Cap d`Ail
Cap d Ail Marriott
Marriott Cap D'ail
Riviera Marriott Hotel La Porte De Monaco France/French Riviera - Cote D'Azur

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