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“Great Location but stunning experience”

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Harmoni Suites Hotel
Ranked #5 of 26 Hotels in Nagoya
Certificate of Excellence
Singapore, Singapore
Level 5 Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Location but stunning experience”
Reviewed 22 February 2014

stayed there for a night over a recent weekend

first check in, great impression, staff are friendly and location is quite awesome, close to nagoya shopping mall amongst other mall

Hotel still quite new and nicely decorated as compared to many others i have stayed (Harmoni One is not bad too)

Check in counter on 3rd floor and stayed on the 17th

Upon entering the room, we had a shock of our life: saw a huge dead cockroach lying by the side of the bed, requested for a change of room immediate and the staff were nice enough to do so for us but not of course without giving us the 1st hand face reply of "SO" look

New room is not bad since is new

have to improve on breakfast selection though, not too many choices. and chef only knows how to make fried and omelette eggs

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank linoNOFX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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220 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2014

I been to batam for so many time and staying in a few different 4 star hotel.I checked in on Chinese new year on the 1st of feb 2014. I stay at level 2 near to the restaurant is so convenience for me.
Harmoni Suite is my 1st time stay,among so many hotel this is the best hotel compare with BCC hotel in batam.
Services is good everyone are very polite and smile on their face. Location is close to Nogoya Hill is just across opposite the road. Room is not biggest then BCC but everything is ok . They have a small kitchen inside the cupboard you can find frying pan Rice cooker plate etc.....
The room is nice although is a bit old some of the item like the wall lamp drop off, the bed is ok the toilet got to careful if the tile is wet is very slippery even they provide you a floor mat is still slippery. Wifi afternoon use is not so good if use on after 12am is power.
Breakfast is normal nothing special .
The swimming pool water is very very cold at level 7 , there is also a washing machine and a dryer machines you can use for free of course you got to buy the detergent your own.
On March I will go batam again , I will return to this hotel again.

Room Tip: Cross the road to Nogoya hill have to be careful the car & motor cycle there is very fast .
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Snowevi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 January 2014

I dont know wht other people had said about this hotel but for me all I can say is this..
"ILL BE BACK"

check in : 2.1.2014
Check out:5.1.2014
Room:531

This hotel might look cold and old on the outside but once u enter the door...its holiday!!
Everyone is all smile. The smell of the lobby is pleasant...the aircon is great especially if u just came out of the taxi in batam.
I dont know why but batam taxi is sooo hot, stuffy and smells.
So imagine the relief I felt everytime I enter the hotel lobby.

There are dvd and books to borrow and bring up to ure room.
Room is comfy enough..just dont expect plush bed or piilows like u get in other 5 star hotels in kuala lumpur or singpore.
There are electric stove, plates, cups, bowl, rice cooker, toaster, frying pan, microwave and most importantly A WORKING FRIDGE.
I hate it when I m in a hotel room that has 'for show' fridge that doesnt cool anything.
But the fridge in this hotel works.

Wifi is great and fast.
Tv channels plenty.
Breakfast is delicious. A reasonable amount of choices.

This hotel use sg$ in their hotel bill but u can pay in rupiah also.

Security is good.
Need to use a card to access room.
There is a sitting area along the corridor on every level.
Good to sit out and chat wz friends if u have kids in the room.

Hotel is near to nagoya mall so dont bother with taking a cab.

The only thing I can say about this hotel is that, there is no kids pool and do be careful when in the gym.
My son got a cut while playing table tennis as they have some sharp edges that is not covered.
And in the room, the built in furniture has sharp edges, so those with babies that is learning to walk need to cover these edges with towel.

Other than that, ill definitely be back cause I am the type that loves to eat in, partly due tk I have a 1 year old and eating outside is never fun wz 1 year old.
Hence I will alwwys pack my food so that I can enjoy my food when my baby is asleep in the room.
This hotels have plates and cutlery.
So it works for me.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank huneybaby69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2014 via mobile

Me and my girlfriend checked in on New Years day eve, we are welcomed with the super friendly staffs at Harmoni Suites.

As it was my girlfriend's birthday on the New Year, I requested for some decorations in the hotel room to give her a surprise. Upon entering the room, we saw some rose petals and balloons on the floor, the bed was also decorated with a heart shape formed by rose petals. They also greeted her happy birthday with a cake and a birthday card. She was surprised of course.

The room was relatively clean and the hotel location was very near Nagoya shopping centre, just 5 mins walk away.

I am definitely pleased with the arrangements made by the good people at Harmoni Suites Hotel. You have made our stay very pleasant. Thank you.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank bryanz2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 4 Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 November 2013

Let's face it, Batam is not full of luxury hotels. So seeing that this was ranked #1 in tripadvisor I thought it's about the best I can get close to Nagoya.

Checked in a bit early and room not ready yet, so off to the mall which is a relatively easy walk apart from crossing the major road.
Specified that I wanted a non smoking room but after walking into the first room it reeked of smoke so asked to change.
The next room was a bit fresher smell, but dark and no natural light.

I soon found out the room basically adjoined/overlooked the restaurant and all the noise from the people (staff) talking there went straight into the room.
So when the staff setup the breakfast at 5.30am you can hear all the cutlery etc.

So the next day moved to another (non smoking) room that has an ashtray !

Had a reasonable selection at breakfast, but it was of average quality overall.

Staff were very accommodating and was impressed at their ability to recall the guest names

Room Tip: Avoid those rooms that overlook the restaurant, especially level 2 is almost like sleeping in the re...
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OzzieFlyer007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 November 2013

so expect to be up late because they leave the outdoor lights on and there is no way of shutting out the light... Then you will be up at the crack of dawn again... Not good.

Location was great but we ended up staying on the Muslim new year so all the bars were closed.
Not suitable for family (the area not the hotel)

Room Tip: Mosque on one side - noisy...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Woodyofoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 October 2013 via mobile

It's really near to Nagoya hill mall (less than 5mins walk from their back door) and I can walk back from there late at night and feel relatively safe.

The staff was great! I wanted to book an appointment with an outside spa but couldn't get through. They tried calling for me and even went to check and found that the building (where the spa is located ) was under renovation. Very nice and helpful!

The room was great and the DVD library was a plus. I liked the fact that they have a kitchenette in the rooms but there's no sponge or dish washing liquid.

Breakfast was decent.

Stayed October 2013, travelled solo
Helpful?
2 Thank 8Cupcakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harmoni Suites Hotel

Property: Harmoni Suites Hotel
Address: Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 26 Hotels in Nagoya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Harmoni Suites Hotel 4*
Number of rooms: 144
Official Description (provided by the hotel):
Harmoni Suites Hotel, Batam is a 144-room hotel in the city of Nagoya on the island of Batam, Indonesia. Strategically located in the heart of Batam's leading recreational districts in Nagoya and Nagoya Hill Shopping Complex at your doorstep, Harmoni Suites Hotel is the ideal residence for both business and vacation travelers. The hotel enjoys close proximity to major International Ferry Terminals and Hang Nadim International Airport is less than 45 minutes' drive away. All of our guestrooms are exquisitely equipped with in-room kitchenette, which include full kitchen equipments and utensils. Wireless Internet connections is available in every room as well as in all public areas. Guests seeking rejuvenation can pamper themselves with the indulgent treatments at our in-house Dimension Spa. Food & Beverage facilities include a 24-hour full service restaurant, as well an entertainment bar. Banquet facilities are also available in 2 of our newly constructed meeting rooms. ... more   less 
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