The St Julian's Bay is part of a small chain operated by MyHotels Malta. We booked a seafront double room in another of their hotels - the Carlton - for seven nights via HotelsClick. On arrival we were told that there had been extensive flooding on one floor of the Carlton and that they were unable to offer us a room. Instead they offered us the St Julian's Bay which they claimed was of the same standard.
We checked out both hotels and the St Julian's Bay was clearly inferior (there was also no evidence of major emergency repairs being carried out in the Carlton). The manager in the Carlton offered us no alternative room, no apology and no refund. We agreed to go to the St Julian's Bay and move back when a room was available. After three days we gave up asking about availability in the Carlton as it was clear they had no intention of honouring the booking.
The St Julian's Bay is a 2-star hostel with few facilities - no pool or sun-deck, no wifi beyond about 2 metres of the lobby, no bar just a couple of vending machines, a single tiny lift, no fridge and only an ancient CRT TV set in the room, and corridors which smell of stale tobacco. Breakfast is a small selection of cereals and cold cuts set out in the small L'Ordine restaurant next door - which means it's seriously packed unless you are there early. On the plus side it is well-located for bus routes and restaurants and we had fresh towels every day - the cleaning staff were good.
The failure to offer us an alternative room or a discount was an example of extremely poor hotel management. Or maybe the Carlton was simply overbooked and we were bounced. Either way, there is no reason to risk disappointment with this operator as there are plenty of better options in the same area. (Their other hotels are the Sliema Marina, the Europa and the Onyx Apartments.)
- Official Description (provided by the hotel):
- St Julians Bay Hotel Malta is a modern three star hotel fantastically situated on the seafront of St Julians Promenade, a short distance to the popular night spot Paceville as well as a short walk to Sliema Centre. The hotel has 85 rooms including 15 seafront balcony rooms with exquisite sea views. All rooms have a private bathroom or shower, finished in a modern style and to high standards. The hotel is complimented by a lovely lounge with an internet cafe and free WIFI is offered throughout the hotel. Guest rooms at St Julian's Bay Hotel, are individually decorated in soft colour tones with complementing soft furnishings and artwork. Elegant in style, with modern wood furnishings, rooms at St Julians Bay Hotel are airy, comfortable and functional with single, twin or double beds, large work area and desk. You will find quality features in all rooms including free WIFI, TV with satellite, room safe as well as air-conditioning. ... more less
- Reservation Options:
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- Also Known As:
- St Julians Bay Hotel
- St. Julian's Bay Hotel Malta